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Author Topic: After firmware upgrade from 1.09 to 1.10 print server stopped working  (Read 5220 times)

msamoila

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  • Posts: 3

I upgraded firmware from 1.09 to 1.10.
After upgrade I am unable to print documents via DNS 323.

The Canon printer is connected to DNS 323 using the USB port.
Before firmware upgrade it worked OK.

Behavior: Print dialog closes OK but printer does not print.
If I connect the printer directly to computer USB then printing is OK.
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jysnmat

  • Level 1 Member
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  • Posts: 17
Re: After firmware upgrade from 1.09 to 1.10 print server stopped working
« Reply #1 on: January 27, 2012, 08:48:00 AM »

Upgrade your SharePort utility. I'm currently using 3.01 from the DIR-855 support page. There may be a even newer one but I have not tried any other yet. The 3.00 from the DNS-323 page did not work for me either.
« Last Edit: January 27, 2012, 09:27:57 AM by jysnmat »
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msamoila

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  • Posts: 3
Re: After firmware upgrade from 1.09 to 1.10 print server stopped working
« Reply #2 on: January 27, 2012, 01:35:40 PM »

Your solution which relays on "share port" utility works OK.

Till now I was not using the share port utility. The printer was available as network printer on path \\<dns323 name>\lp. Once I upgraded DNS 323 to firmware 1.10 the printer is still visible on that path but it just ignores all print jobs. I sent an E-mail to support - no answer.

The "share port" solution is a different approach which I just found out now from your reply.

The disadvantage is that on (each) PC I need to install and run the share port client. Also before a print job was queued by DNS 323 if the printer was off and printed when printer was turned on; with share port the printer must be on when a print job is submitted.

The advantage is a superior connection with the printer (now I can see the fax as well, I can see printer status and cancel jobs etc.).

It seems that "share port" solution is the only one which works with 1.10 firmware.
DLink  support should publish SharePort 3.1 (latest working version) on DNS 323 page as well. I hope someone from DLink reads the topics here...

Thanks for your elegant solution, I can use again my printer.

« Last Edit: January 27, 2012, 01:42:23 PM by msamoila »
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Andretti

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  • Posts: 1
Re: After firmware upgrade from 1.09 to 1.10 print server stopped working
« Reply #3 on: February 03, 2012, 03:20:29 AM »

So SharePort supports the printers Fax?  Does anyone know if it also has scanner/twain support?
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msamoila

  • Level 1 Member
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  • Posts: 3
Re: After firmware upgrade from 1.09 to 1.10 print server stopped working
« Reply #4 on: February 03, 2012, 11:31:19 AM »

Going back to the main topic:
After "Revert to factory defaults" the print jobs were accepted on \\<dns323 name>\lp
No need to use share port utility anymore.
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