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Author Topic: Cannot connect USB printer thru SharePort utiltiy on a DIR-657 router  (Read 10032 times)

Lex755

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Hello:

I have 2 workstations connecting to the DIR-657 and a USB printer DELL 1700 connecting to the USB port on the router. The OS on the 2 workstations are as follows, connecting using the SharePort Plus utility:
Win 7 Pro (64bit) connecting wirelessly and finding the printer fine.
Win XP Pro (32bit) connecting Through a wired connection directly to one of the ports on the router.

The problem lies with the XP workstation, where it detects that the printer is available (even on refreshing), however the Auto Connect status appears 'Disabled'. So I selected the printer and clicked on Properties, Optional Settings tab, checked the 'Enable auto connect' and selected the option, 'Connect Automatically only for printing' and clicked on 'Configure'. It takes a while trying to connect and eventually displays a message : 'Checking if the device's driver is installed. Please install it if it is not already installed'.

I have downloaded the latest driver and had it installed, however SharePort Plus does not seem to think so. The message stays on forever and 'Cancel' is the only option you can pick. I can surf the net, from both computers without any issues and print fine from my Win 7 computer. Any ideas how to get Shareport Plus to detect the printer driver and enable auto connect to work? If I connect the USB printer directly to the XP workstation, it prints fine. So I deleted the printer from my list (the latest driver still exists) and restarted shareport, it still detects the driver, but does not want to connect.

I checked for all devices connected on my router and can only see the 2 workstations. I cannot see the printer. Can I see the printer connected via the USB port in the router settings? I even reserved the IP addresses of both the workstations, turned off my firewall and antivirus programs (Vipre Antivirus premium) and had the same issue. As per D-Link's tech support, I upgraded the latest SharePort Utility software as well as the latest firmware to v1.01 and had no luck.

My whole point of buying the D-Link 657 was because of it's said ability of using the USB port to  communicate with my printer. I know its compatible as it works with Win 7, but why not XP?

Any help will be greatly appreciated.
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FurryNutz

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Re: Cannot connect USB printer thru SharePort utiltiy on a DIR-657 router
« Reply #1 on: January 06, 2012, 09:04:37 AM »

I cannot reproduce this issue using Windows XP Pro SP3, Mac OSX 10.6.8 connected to a HP LaserJet P2014n connected to the USB port on the 657 using Shareport v4.0.0 B2 SXUPTP driver v3.4.6.0.

Both Device found the printer added the printer and I was able to print a sample page from each device to the printer.

Possible Dell printer driver and SP issue here.
Keep us posted.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

FurryNutz

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Re: Cannot connect USB printer thru SharePort utiltiy on a DIR-657 router
« Reply #2 on: January 24, 2012, 02:13:29 PM »

Sent you a PM.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

FurryNutz

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Re: Cannot connect USB printer thru SharePort utiltiy on a DIR-657 router
« Reply #3 on: March 13, 2012, 01:29:37 PM »

Any Status on this Lex? Just curious.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.