• October 31, 2024, 11:31:45 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: DWR-530: Cant do VPN when in router mode  (Read 8727 times)

Kendrick82

  • Level 1 Member
  • *
  • Posts: 1
DWR-530: Cant do VPN when in router mode
« on: March 27, 2012, 05:15:44 AM »
Just purchased the above mentioned modem router last week and I am having problem in connecting to my office's vpn in router mode. There is no problem if I am using modem mode. I am using Windows 7 built-in vpn. Please advise.

PS: I had contacted your support (via email last week. Phone 2 days ago and been told advance support will call me back) and getting no response.  >:(
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DWR-530: Cant do VPN when in router mode
« Reply #1 on: March 27, 2012, 06:47:52 AM »
I would Call your local DLink support office an inquire about these modes and what they support. Possible that VPN is only supported in modem mode.

What region are you located?
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Kendrick82

  • Level 1 Member
  • *
  • Posts: 1
Re: DWR-530: Cant do VPN when in router mode
« Reply #2 on: March 27, 2012, 07:45:22 AM »
Although the number is local, it was routed to their regional call center.

Anyway, I just called them again and found out that previous tech support did not escalate my case. Had spoke to the manager and will forward to local support for further resolution.

Seem like this model do not support VPN in router mode. Can't believe that as its newer model.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DWR-530: Cant do VPN when in router mode
« Reply #3 on: March 27, 2012, 07:49:17 AM »
Keep us posted on what happens.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Kendrick82

  • Level 1 Member
  • *
  • Posts: 1
Re: DWR-530: Cant do VPN when in router mode
« Reply #4 on: March 28, 2012, 11:24:12 PM »
Tech Support had confirmed that DWR-530 does not support VPN and had replaced it with another model, DIR-457U.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DWR-530: Cant do VPN when in router mode
« Reply #5 on: March 29, 2012, 07:39:54 AM »
Good info. Hope you find that the 457u works better for you.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.