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Author Topic: DNS-325 USB Printer impossible to set up on my Windows 7 system  (Read 14227 times)

bobhurt

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First of all, the documentation in the manual regarding setup to use with a printer tells us virtually nothing.  Yes, I can use Google Chrome to browse the DNS325 and see the HP USB printer I have attached to it, but I cannot get beyond that.

Second, I had to call support and let the tech tell me to download the Shareport Utility for the DNS-323.  I saw a bunch of utilities there on the D-Link support site, but now I cant find them.

I ran the sharport server, told the firewall to allow it, and now it complains that it cannot find the printer.  That seems strange in view of the fact that I can see that the DNS325 has it in the printer status report when I log in as admin.  The DNS-325 gives no other information about it.

Let's view this problem practically.  All my windows system should only need to upload the file to the DNS-325's print server at the proper port of the router's ip address and the printer should print it and feed back the response information from the printer to my window's system.  What's so hard about that?

AND look, I imagine the DNS-325 box has FREEBSD Unix embedded in it because THAT is the most reliable UNIX in the world (if anybody knows otherwise, let me know). And the technology for installing all kinds of printers under UBUNTU has become quite stable and error-free.  So why can't the DNS-325 do it?

Yes, I know that it's never as simple as we wish to make a standalone box, but D-Link got into this business and should do it right.

Now I fear I'll have to return the box before I ever get a hard drive installed in it.  I can't make it work with my printer and I've messed with it off and on all day.
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bobhurt

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Re: DNS-325 USB Printer impossible to set up on my Windows 7 system
« Reply #1 on: August 15, 2011, 07:15:50 PM »

Do I have to install one or more hard drives to make this thing print?
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JavaLawyer

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Re: DNS-325 USB Printer impossible to set up on my Windows 7 system
« Reply #2 on: August 18, 2011, 02:09:31 PM »

Accessing the printer should be independent of any HDDs mounted in the DNS-325.
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

Jack Ryan

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Re: DNS-325 USB Printer impossible to set up on my Windows 7 system
« Reply #3 on: August 18, 2011, 07:41:46 PM »

Do I have to install one or more hard drives to make this thing print?
I do not know the answer to this question but there *is* a print queue and the queue has to go somewhere. Why not just insert a drive?
Jack
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JavaLawyer

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Re: DNS-325 USB Printer impossible to set up on my Windows 7 system
« Reply #4 on: August 18, 2011, 07:54:33 PM »

I do not know the answer to this question but there *is* a print queue and the queue has to go somewhere. Why not just insert a drive?
Jack


The printer port is independent of any HDDs mounted in the DNS-325.
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

amagalla

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Re: DNS-325 USB Printer impossible to set up on my Windows 7 system
« Reply #5 on: November 09, 2011, 12:40:13 AM »

I'm running into the same issue with Windows 7, but I've found that if I log into Windows with the administrator account, I can print; any other account is a no go. Any ideas?

Tony
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amagalla

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Re: DNS-325 USB Printer impossible to set up on my Windows 7 system
« Reply #6 on: February 20, 2012, 10:16:27 AM »

Has support been able to confirm this? This is a major issue that needs a solution.

Thanks.
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Northerndj

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Re: DNS-325 USB Printer impossible to set up on my Windows 7 system
« Reply #7 on: February 23, 2012, 03:04:43 PM »

This is Easy
Right Make sure your printer will support Direct printing
second plug into the USB socket
Next click the Folder next to the internet explorer
Now click Network and your Dlink will show
click the Dlink and depending how your drives are set up it will show a Printer with a line under it and your Drive/ Drives
Now the fun bit
You need to make sure the printer driver is install on your PC
If you have used it as a usb it will be
Now Double click the printer logo
Windows will try and connect and it will then bring up a Printer driver box you then need to search for your printer
When you have found it select it then your off and running
It will then be ported across
Now delete the previous driver
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amagalla

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Re: DNS-325 USB Printer impossible to set up on my Windows 7 system
« Reply #8 on: March 27, 2012, 09:22:23 PM »

I've been able to get the drives to load (It's a supported printer). I've found that I can only print from the administrator account on the Win7 64 bit system. All of the other accounts are members of the admin group, but no love. I can only print from admin.  Any ideas. I've synced the account names and pw but still nothing.


Tony
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Northerndj

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Re: DNS-325 USB Printer impossible to set up on my Windows 7 system
« Reply #9 on: March 28, 2012, 02:50:31 PM »

each user needs to add the printer
log in as the user open windows explorer
click network
Then in the network you should see the Dlink share centre
Double click
now this should show one single or two single drivers and a printer symbol
double click on the symbol and it should go through the adding a printer

Or go in to devices and printers and add a printer then add a network printer
Now you have added it as a admin windows should show the printer select it and follow the on screen instructions

also make sure network discovery is turned on for each user
Now this could also be how the users are set up
« Last Edit: March 28, 2012, 02:53:02 PM by Northerndj »
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mpurdon

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Re: DNS-325 USB Printer impossible to set up on my Windows 7 system
« Reply #10 on: April 17, 2012, 06:50:32 PM »

I also can't print.... Please don't post another tutorial on how to install print drivers in Windows, that's not the issue.

When I first installed the DNS-325 I hooked the printer up to it and all was working fine, now however it won't print at all. Logs reveal that authentication is failing:

Apr 17 21:23:38 CIFS: Authentication for user [Marc] has FAILED.

I don't have users/groups set up on the NAS, I don't have any issues accessing my shares:

Apr 17 20:24:34 CIFS: [192.168.10.205] connected to [Volume_1] as user [nobody].

So why is it demanding authentication for printer access now?

I also would like to point out that a couple of weeks ago I rebooted the unit and when it came back up the drives were reversed from the internal mount perspective (Volume_2 is now /mnt/HD_a2 and Volume_1 is /mnt/HD_b2) so I had to reconfigure my NFS mounts on my Linux server in order to reflect the correct drives.


 
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