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Author Topic: firewall auto resets due to 'Exception' 'UndefInstr' or 'DataAbort'  (Read 10223 times)

interges

  • Level 1 Member
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  • Posts: 1
firewall auto resets due to 'Exception' 'UndefInstr' or 'DataAbort'
« on: February 10, 2011, 02:01:15 AM »
DFL-800 fw 2.12.00

A few weeks ago the firerwall is reseting/restarting itself and logging rare errors like these:

rev=1 corever=2.12.00.44-1874 build="Apr 27 2007" uptime=0 cfgfile="core.cfg" cfgver=58 previous_shutdown="2011-02-10 09:17:37: Exception 'UndefInstr' occurred at address 0x71286

Or

rev=1 corever=2.12.00.44-1874 build="Apr 27 2007" uptime=0 cfgfile="core.cfg" cfgver=58 previous_shutdown="2011-02-10 08:32:45: Exception 'DataAbort' occurred at address 0x

I don't know what's going on
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silver_surfer30

  • Level 3 Member
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  • Posts: 107
Re: firewall auto resets due to 'Exception' 'UndefInstr' or 'DataAbort'
« Reply #1 on: February 19, 2011, 01:34:35 AM »
In the maintenance, download the support file and see what's in there.
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josafat_prime

  • Level 1 Member
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  • Posts: 1
Re: firewall auto resets due to 'Exception' 'UndefInstr' or 'DataAbort'
« Reply #2 on: July 02, 2012, 02:47:40 PM »
i have the same problem, what you did to solve it??
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chechito

  • Level 3 Member
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  • Posts: 193
Re: firewall auto resets due to 'Exception' 'UndefInstr' or 'DataAbort'
« Reply #3 on: July 03, 2012, 09:17:21 PM »
which model of firewall you have?

which version of firmware are you using??

get a pc to connect on serial port to capture logs and registers of rebooting event

configure a syslog to capture logs of the firewall.

With this information and config and tech support file you can open a ticket with your local representative.
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