i have 2 of these dir 655 routers and 3 of the dwa 552 network cards. one of the routers is at my daughter's 2.5 hours away and she has a 552 card installed with the shipped version of the drivers. it's been working fine but last sunday the computer was moved in the house from the basement bedroom to a mainfloor bedroom (about 15 ft away from the router). it was working fine for about 3 days post the move so i don't think that was any issue. my daughter called me last night and said the wireless was not working. i tried to diagnose over the phone starting with can you see the dlink wireless manager icon on the toolbar. she said no, it was not there so i assumed corrupted driver. same thing happened once before when i was there and i simply uninstalled the device (through system properties) and reinstalled. i walked her through an uninstall and install last night as follows:
go to system devices- remove the software. it did not ask for a reboot at this point so she did not. went to load "drivers" option with the driver cd and started that process. . a message comes up to the effect that another incidence is running. told her to exit and do a reboot. she did, said new hardware was detected. she starts the install cd again, asks her if she wants to use ms zero config wireless or whatever it's called, i tell her to say no..she does that. it finishes..i tell her to look for a dlink icon on bottom..nothing there. there is a wireless networks button though so she clicks on that..i think it said cannot find wireless network..she clicks the find wireless network option..nothing happens. to me, it sounded like the d-link wireless manager didn't even install given no icon..so i tell her to look for dlink in programs and she finds that..there's a dlink wireless manager option and i think another option..i tell her to click on the wireless manager..and nothing happens. so it sounds to me like the drivers are not..or are only partially loaded..i'm going to her house for the weekend so i'm taking copies of the 2 most recent versions of the drivers with me.
any thoughts? usually not this troublesome. by the way, checked that the network adapter is showing as installed and hardware is working fine and it says it is.