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Author Topic: Wireless printer won't print wireless-to-wireless...  (Read 3547 times)

tobytaz

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Wireless printer won't print wireless-to-wireless...
« on: November 09, 2012, 09:43:36 AM »

I have an HP wireless printer setup and it works well from my Mac when ethernet connected.  Disconnect and go wireless and it no longer works.  Have a similar issue at times with my Apple TV so I think it must be something in my router setup.

Any thoughts?

Keith...
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FurryNutz

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    • Router Troubleshooting
Re: Wireless printer won't print wireless-to-wireless...
« Reply #1 on: November 09, 2012, 09:58:34 AM »

Link>Welcome!
What Hardware version is your router? Look at sticker under router.
Link>What Firmware version is currently loaded? Found on routers web page under status.
What region are you located?
What OSX version are you using?

Some things to try: - Log into the routers web page at 192.168.0.1.
Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting. This includes the HP printer.
Ensure devices are set to auto obtain an IP address.

Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules.
WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed

Link>Wireless Installation Considerations
What wireless modes are you using? Under Setup/Wireless/Manual.
Try single mode G or N or mixed G and N?
Channel Width set for Auto 20/40Mhz or try 20Mhz only.
Try setting a manual channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto.

Turn off WISH, and WPS under Advanced.
Try turning off Short GI, WLAN Partition,and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.
Enable WMM Enable Under Advanced/Advanced Wireless.
Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Turn off all devices accept for one wired PC while testing.
« Last Edit: November 09, 2012, 10:00:13 AM by FurryNutz »
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davevt31

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Re: Wireless printer won't print wireless-to-wireless...
« Reply #2 on: November 09, 2012, 03:57:44 PM »

You will want to set up the Printer with a Reserved DHCP address from the router.  When the printer is installed on a computer it is set to print to a port with the IP address of the printer.  If the printer changes IP addresses it will make it so that the printer port set up on the computer don't match and your print jobs won;t complete.
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