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[kenshinsars]

ok, having a problem with this unit.

everytime we power on the unit and try to connect to netflix, it says cannot connect to netflix go to "netfilix.com/tvhelp".

but once we go into the Options/System/Services/Netflix and click OK to "deactivate the device" and then go back to the Netflix app and re-enter our Netflix login information it works, problem is, we have to do this every single time the MovieNite box is powered on

[kenshinsars]

tried the factory reset option, didnt help any.

[JavaLawyer]

Does the DSM-310 UI contain an option to upload the latest firmware?

[kenshinsars]

no it does not

[JavaLawyer]

This is just a guess, but I'm wondering if your password length or special characters may be preventing the unit from saving. If you password is long or has special characters, is there any chance of temporarily changing your password to perform a test?

[kenshinsars]

I have no special chars. in my login information.
But I did change it to all letters to try it, still same issues

[stefangu]

This seems to be a systemic bug with these units, 0-quality checks on firmware.
It appears to have been broken, then fixed and is now definitely broken again.