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[stevoh]

Hi,

I'm hoping someone can help me resolve a problem I'm having configuring a DNS-345 on my home network. Please excuse the rather long description of the issue.

Over the weekend I purchased a DNS-345 along with 4 drives. I hooked everything up and connected the NAS to my router. Then via my laptop (logged in to the administrator account) I configured the NAS, formatted the hard drives, etc. Everything seemed to be going well.

I then logged in to my laptop using my regular user account, went in to Windows Explorer, clicked on Network, right-clicked on the NAS, and proceeded to map the NAS as the Y: drive. I could then click on the Y: drive and access Volume_1 on the NAS. I could also access the NAS administration screen via the browser. Again everything seemed to be going well.

Then I thought I should also map the NAS as a drive inside the administrator account. So I logged out of the regular user account on the laptop and logged back in to my administrator account.  I then went in to Windows Explorer, clicked on Network, and then tried to right-click on the NAS. When I did this a pop-up window appeared asking for a username and password. No matter what combination of username/password I tried (Admin account, NAS admin account, etc) the pop-up window wouldn't go away. I went into Control Panel>Credentials Manager and deleted any credentials stored there, and tried mapping the NAS again unsuccessfully. Nothing seems to work to allow me to map the network drive from within the administrator account.  I tried looking at the NAS properties and was surprised to see a message stating I didn't have permission to see the properties of the NAS folder (even though I was logged in as an administrator)

Interestingly though, I could still access the NAS login screen via the browser.  And, using the  DLink Easy Search Utility allowed me to map the drive.

Now when I click on the drive letter mapped using the Easy Search Utility I can access the NAS folders without a problem. But when I click on the NAS within the Network list in Windows Explorer I still get the pop-up window asking for login credentials.

Is there anything I can do to eliminate this problem of the login credentials window popping up? It didn't happen when logging in as a regular user, why is it happening when logged in as an administrator?

FYI, I'm running Windows 7 Professional 64-bit on my laptop.

Thanks in advance for your help.

[ivan]

From the description you give it sounds as if you would be more likely to get an answer by asking your question on a windows networking forum because the NAS appears to be doing what it is supposed to do.

Since we don't use windows here I can't be of much help but it sounds to be a problem with your windows network account management permissions - how you fix them I wouldn't know, sorry

[astropolak]

Not easy to help but I can try.

The samba server has the following setting:
map to guest = bad user

If you try to authenticate with a non existing user you will be mapped to guest, so if you log in to your PC as qwerty and it is not a valid user on the NAS you may be able to log in to shares that are public access. Your NAS user permissions are not set properly, your Win7 workstation will present the current logged in user to the NAS with its password, if the user ID exists on the NAS it will try to match the pass, if this does not work it will present you with a login dialogue.

There are too many combinations/permutations possible to discuss here. Perhaps just set the user ID on PC and a corresponding user ID on the NAS, set the share(s) access granting read or read write permission  to your user ID, you will not be able to use more than one user ID to map shares in the same session.