Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[zemops]

Hi there,
I actually got a DNS-320L but it's pretty much the same anyway. So everything is working fine for me:
- I can access the console admin remotely (ddns working)
- I can use FTP
- I can use the mydlink android app
BUT

For some strange raisons I cannot access my files using the mydlink website ( https://fr.mydlink.com/entrance )as it can establish contact with my account (the "settings" tab is accessible and the NAS is correctly registered) but it will keep loading in a infinite loop without displying the files.

I am now really desesperate as I have been lookink for help for weeks now on several board and did not find a single person willing to try to access his NAS that way so that I can see whether I got a pb or if it the website.

Here is my original post in the DNS-320L section: http://forums.dlink.com/index.php?topic=52192.0

And a screen to show where the infite loop occurs:



Many thanks for your attention!

[bobclarie]

Hi Zemps,
   Did you ever get your problem resolved?  Like you, I've had over 100 views and no reply.  Did you find a better venue to get some help?
Best,
Bob

[zemops]

Hi,
No unfortunately, no help at all. I've tried other boards as well (in french as I am french) but same (lack of) result. I am 100% that many people got the exact same device as I do but still they won't bother having a look at this issue. Hope you will bit a bit luckier than me! 

[zemops]

I had feedback from others users on a french board that experienced the exact same issue that me. So unless someone else is willing to make the test (about 1min) and is successful, I consider that the website from dlink is not working properly.

[JavaLawyer]

Are you using IE or FireFox? Did you try a different browser? Did you try accessing from another PC?

[zemops]

Yes I have tried all that a long time ago as stated in another topic that I did open in he DNS-320L section. Same result each time.

Recently I did replace my router but again still the same result. 

[JavaLawyer]

I have a number of ShareCenters, but don't have an "L" class model to test against. Let me see what else I can find out.    

[zemops]

Thanks for your attention. I suppose it would still help if you are able to make it work with a DNS-320.

[JavaLawyer]

Thanks for your attention. I suppose it would still help if you are able to make it work with a DNS-320.

Only D-Link Cloud devices will work with mydlink (devices with an "L" at the end of the model number). Unfortunately, the DNS-320 is not supported.

[zemops]

OK, not a big issue I guess. It's not like I am really hoping to make this work. Just frustrating not to find anyone to test it.

[JavaLawyer]

I created a reciprocal post on the DNS-320L board, calling for community support DNS-320L + mydlink

[zemops]

wow, really thank you for your help!

[JavaLawyer]

No problem! Just keep your eye on the DNS-320L board posting as well in case someone replies there. 

[JavaLawyer]

wow, really thank you for your help!

It looks like a user replied to the companion thread, so you may want to take a look and post a reply: http://forums.dlink.com/index.php?topic=55733.msg216399#msg216399

[zemops]

Thanks but did not work for me.