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[hernandez7]

hey guys first time positing on here read some of the chat on the other topics and everyone seems real helpful so here goes!

My dir 615 which i have had for about a year keeps dropping out randomly throughout the day then coming back.

sometimes it comes back for a bit after a reboot and sometimes it comes back on its own.

when it works it works well and fast.

it is connected to a siemenes speedstream non wireless modem  from telstra and for the last 6 months it has started dropping out.

the main pc in the study that is on a wired connection works fine 100% of the time even when no one can log in wirelessly with laptops, phones, playstations etc etc.

i have played around with settings in the router setting page 192.168.0.1 .... has been my mostly visited website lately lol

i have read forums, queried google and now i am here my fitst time posting on a forum.

I am no tech geek ... wish i was. but i am savy enough to hold my own and understand and follow instrunctions by those who are kind enough to help.

I have been told it is something to do with the firmware, an update on windows not communicating with the router (although i dont think this is the case as all devices dont seem able to log in when it is down), ive been told it is to do with the bridge between the modem and the router ( the settings on the modem i have never touched and it wored perfectly for 6-8 months) something to do with the NAT ? or the bridge between modem and router ... ??

also when i say it "drops out" i dont believe it fully does as there is still a wireless signal all devices can still detect the router and even log in....just not have internet acess for example when it drops out on mine or my family members laptop a little exclamation mark witll come over the little signal bars in the bottom right hand corner of the screen on windows and it says please additional log in information may be required and when i click it it directs me to the dlink settings site...and then i dont know what to do as whenever i type any other website i keep getting redirected there until i reset the router then im ok for another few hours or few minutes ....

so yeah...

please help guys lol

cheers in advance.

ps im in australia and my isp is telstra bigpond

[FurryNutz]

Link>Welcome!

• What Hardware version is your router? Look at sticker under router.
• Link>What Firmware version is currently loaded? Found on the routers web page under status.
• Are you wired or wireless connected to the router?
• Has a Factory Reset been performed?

Internet Service Provider and Modem Configurations

• What ISP Service do you have? Cable or DSL?
• What ISP Modem service link speeds UP and Down do you have?
• Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
• For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.

• Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options, Advanced/QoS or Gamefuel.
• Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
• Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
• Turn on DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench
• Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
• Ensure devices are set to auto obtain an IP address.
• If IPv6 is an option on the router, select Local Connection Only or Disable IPv6 options under Setup/IPv6.
• Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall. Enable or Disable SPI to test.
• Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.
• Turn off WISH, and WPS under Advanced.
• WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
• Set current Time Zone, Date and Time. Use an NTP Server feature. Tools/Time.
• Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended.

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion

• Ensure the default (dlink) SSID name is changed. Can be anything and not something thats already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
• What wireless modes are you using?
• 2.4Ghz Routers only: Try single mode G or N or mixed G and N?
• Channel Width set for Auto 20/40Mhz or try 20Mhz only.
• Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
• What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
• What wireless devices do you have connected?
• Any cordless house phones?
• Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
• If you have any of these options, Try turning OFF or ON Short GI, WLAN Partition, HT 20/40 Co-exhistance and Extra Wireless Protection if you have it. Recommended settings are default. Under Advanced/Advanced Wireless.
• Enable WMM Enable Under Advanced/Advanced Wireless.
• Try setting Medium or Low power output settings and test again Under Advanced/Advanced Wireless.

Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
6" minimum safe distance between devices.

I recommend that you have your ISP check the cabling going to the ISP modem, check signal levels going to the ISP modem. Check for t.v. line splitters and remove them as they can introduce noise on the line and lower the signal going to the ISP modem. For DSL, ensure phone lines are in good working order and are correctly filtered for DSL. Connecting to the ISP modem could result in a false positive as the signal to the modem could be just enough to that point then adding on a router, could see problems. The router operation is dependent upon getting good data flow from the ISP modem and the modem is dependent upon getting good signal from the ISP Service.