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Author Topic: Camera keeps getting disconnected  (Read 9260 times)

interconnect

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Camera keeps getting disconnected
« on: November 18, 2013, 11:05:32 AM »
My DCS-942L keeps getting disconnected from my wireless network and hence can't connect via myDlink.  It apparently doesn't reconnect either, as it is currently disconnected.  I don't have any issues with my wifi; all other devices connect fine (and stay connected) and have a very strong signal as the router is just one room away.  I am running the latest firmware version (v1.22).  Anyone have this issue or any ideas?  I didn't have this issue before the latest update.
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JavaLawyer

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Re: Camera keeps getting disconnected
« Reply #1 on: November 18, 2013, 06:12:33 PM »
If you haven't already done so, try rebooting your router.
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interconnect

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Re: Camera keeps getting disconnected
« Reply #2 on: November 19, 2013, 04:40:12 AM »
Yep, tried that!
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RYAT3

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Re: Camera keeps getting disconnected
« Reply #3 on: November 19, 2013, 05:09:45 AM »
Which router?

Does it stay connected if in same room close? What about if wired?


Quote from: interconnect on November 19, 2013, 04:40:12 AM
Yep, tried that!
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blsapdink

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Re: Camera keeps getting disconnected
« Reply #4 on: November 19, 2013, 10:50:05 AM »
Go into your router and clear it from the DHCP list to see if that helps. If not there is something wrong with the cam. Return it.
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interconnect

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Re: Camera keeps getting disconnected
« Reply #5 on: November 19, 2013, 05:29:52 PM »
The router is an Arris supplied by my ISP.  I haven't tried it wired because it's in another room (room right next to router).  I have tried rebooting the router/modem several times when this has happened before and it still keeps getting disconnected somehow and strangely doesn't reconnect... it keeps recording though!  Rebooting should clear the DHCP clients list/table.
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