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Author Topic: Rattling sound on brand new 325  (Read 5011 times)

Moby65

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Rattling sound on brand new 325
« on: February 14, 2014, 06:19:59 PM »
Just bought a DNS-325 turned it on after installing a hard drive. The Enclosure Box rattles in the upright position but the sound goes away when I place it sideways!

Help !!
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JavaLawyer

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Re: Rattling sound on brand new 325
« Reply #1 on: February 15, 2014, 09:42:00 AM »
Quote from: Moby65 on February 14, 2014, 06:19:59 PM
Just bought a DNS-325 turned it on after installing a hard drive. The Enclosure Box rattles in the upright position but the sound goes away when I place it sideways!

Help !!

Does the rattling persist if you power down the DNS-325 and remove the HDD, and reboot?
If the noise is coming from the DNS-325 itself, you may want to consider returning the unit to the vendor for a replacement. The DNS-325 should not be generating the type of noise you are describing.

Again, if you do choose to return the DNS-325, I recommend going through the vendor where you made the purchase rather than D-Link. D-Link requires that you return the original unit back at your own expense, i.e. you have to pay the return shipping.
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

Moby65

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Re: Rattling sound on brand new 325
« Reply #2 on: February 16, 2014, 06:47:07 AM »
The noise persists and will only go away if I tilt the device upwards, side ways or just place it down, sideways.

I will go exchange it, as I like it.

Thanks !
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JavaLawyer

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Re: Rattling sound on brand new 325
« Reply #3 on: February 16, 2014, 10:48:08 AM »
Glad to help. Post back and let us know how your replacement unit turns out!  ;)
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

priitv8

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Re: Rattling sound on brand new 325
« Reply #4 on: February 27, 2014, 02:23:15 PM »
Quote from: Moby65 on February 16, 2014, 06:47:07 AM
The noise persists and will only go away if I tilt the device upwards, side ways or just place it down, sideways.
Have you tried if removing the front plate changes anything?
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