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Author Topic: DNS-323 can't access some directories  (Read 3501 times)

buczacz

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DNS-323 can't access some directories
« on: September 27, 2015, 12:38:57 PM »

My DNS-323 is on a LAN controlled by a DI-524 router. The LAN Settings show it as  DHCP Client with IP 192.168.0.105 / 255.255.255.0  Firmware 1.10

The DI-524 router is actually connected to the output of a ActionTEC modem / router so as to create two networks. The ActionTEC router connects WiFi clients and my TIVO to the Internet, while the DI-524 router connects all the computers on my wired LAN..  I've adjusted as necessary the IP addresses, so not two devices have the same IP address.  It all worked well for multiple years until I tried the disc swap out using the DNS-323.   I will mention that I do have a device for connecting either of the HDD in the DNS-323 to a USB port on my computer to check for content if necessary.

DSN1 (there are two HDD in RAID configuration) shows an IP of 192.168.0.1  which is the same as the IP address of the control panel for the DI-524 router.

I can access the DNS-323 web UI by going to 192.168.0.105   Alternatively I can access it by going to this file listed under NETWORK in Windows Explorer.
D-LINK NAS | web_page | goweb.htm

??? What I can't see are the files that are on the hard drives. I used to be able to see them, but then I made the mistake of substituting another set of drives for a test, and since then have not been able to access the original set of drives, except for one time using can't be reproduced method.

In USERS/GROUPS ... It shows one user, "Donna" associated with the group name "XYZ"   In this post I've substituted XYZ for the real group name, but the group name shown by the DNS-323 is the same as the group name shown by the DI-524 router. The Group List also shows as Groups, "User" and "Network"  There are no user names associated with those groups.   I have been unable to add my name to any of groups.   If I try to add a name to a group, it seems to take me back to the "USER AND GROUP CREATION" window and imply that I should end a password. When I seek to use the same password as when I logged into the control panel, it says, "this account does not accepted"  . The English grammar is how it is stated.

I see two possible problems. 
(a) the IP address of the drives is the same as the IP address of the router  192.168.0.1   or
(b) my name of my computer is not on the list of USERs.

There is another problem of less importance.  I've set the DNS-323 to power down after XXX minutes.  It no longer powers down automatically. It used to power down, and I'd have to manually power it up when turning on my computer.

  Comments / help would be appreciated.








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ivan

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Re: DNS-323 can't access some directories
« Reply #1 on: September 28, 2015, 05:11:11 PM »

OK, let me try to understand what you have been doing.

You say your DNS-323 was setup as a RAID array, which type RAID 0 or RAID ! ?  You then say you removed the disks and replaced them with some others.  If that is the case did you mark each disk with the slot you removed it from so that they could be returned to their original configuration?

On your network which router acts as the DHCP server and has that changed?  What is the range of the DHCP server?

Do you in fact have two networks as that would indicate two sets of IP addresses or is your ActionTEC router just being used as a WiFi access point?  From what you describe it sounds as if the DHCP server is active on both routers which is causing part of your problem.  On any network there should be only one DHCP server or no DHCP server and everything should have a fixed IP address in the same subnet.

You need to make sure your network is setup correctly first.  This should give you access to your NAS web UI from a browser which should allow you to make settings stay set when you click on save.

If you used RAID 0 for your original disk setup you will need to use your backup to restore to the new formatted drives.  If it was RAID 1 then you can backup everything from one of the disks using your USB/SATA adapter and some program that allows windows to read Ext2/3 formatted drives.

Whatever you decide to do it would be better reset the DNS-323 to factory defaults and reformat your drives and then restore from backup.  We have done this for clients in the past and it has solved several small problems caused by network failures.
 
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