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[SunilDaswani]

I installed my camera DCS942L but for some reason once i took out the ethernet cable the light turned to red, so from my dlink account deleted that camera (i have more dlink cameras in my account) reading the FAQs with a clip i tried to hard reset the camera to do the instalation from the beggining.
with no power supply i clipped the reset button and put the power supply till the red light keeps flashing, now the camera has a continous green light, but when i try to do the instalation the wizard does not find my camera Can anyone help me please?? thank you

[JavaLawyer]

You can configure the DCS-942L manually by entering the camera IP address into a browser using a PC on the same LAN. Once you setup the camera for wireless access, you can try running the Setup Wizard again to perform the mydlink account registration.

[Joe12]

I did a firmware update yesterday and now I can't use the DCS 942 unit. It does not connect, nor can it be reset. I have held down the reset button for more than 15 seconds and it will not reset. I deleted it and tried to reinstall but it will not see the DCS 942 unit. I think the firmware update fried my camera...
Anyone out there that can offer any suggestions?

[JavaLawyer]

If you connect the DCS-942L to your router via a wired connection, can you access the web UI (IP address) via a browser on a PC on the same LAN as the camera?

[Joe12]

I tried to do this and I get the following error message, This page can’t be displayed
•Make sure the web address http://192.168.1.16 is correct.

[Joe12]

also the camera starts to heat up

[JavaLawyer]

Are you sure the IP address is correct? I recommend logging into your router web UI and check the connected device table to be sure. If you're using DHCP with no IP reservation the IP address may change.

[Joe12]

Hi, I did this and the camera is not showing even though it is connected directly to the router and powered on.

[JavaLawyer]

Does the camera show up on the connected device table in your router? Also, what make/model router do you have?

[Joe12]

Before the firmware update, the camera showed up on the table. The camera was working but the update changed that. My router is a NETGEAR.

[Joe12]

I did notice that when I did the firmware update, I didn't get any sort of confirmation that it was completed. The update screen just disappeared after a few minutes so I assumed it was complete. Could the update process be corrupted and if so what can I do to restore to previous version?

[JavaLawyer]

If the firmware upload failed due to a network/connectivity disruption or power failure, it's possible the camera will be rendered unusable. Please see the following FAQ post: DCS Network Cameras - My Camera Doesn't Work Following a Failed Firmware Update.

If the camera is in fact corrupt, then I recommend calling D-Link technical support for a possible replacement if the camera is still under warranty. Please see the following post for D-Link contact info and other related posts: Network Cameras - Important Posts & Information.

Before we go down this path, you need to be sure the camera is not reachable. Try the following remedial actions in the order listed:

• Perform another factory reset (Factory reset procedure is listed in the following post: Network Cameras - Important Posts & Information)
  
• Attach the DCS--942L to your router via a wired connection
• Reboot your router and visit the Attached Devices table and look for the DCS-942L IP address (for the purposes of this troubleshooting make sure you've deleted any reserved IP address entry previously saved for the DCS-942L MAC address)
  
• If you can successfully see the DCS-942L IP address, then enter the DCS-942L IP address into a browser on a PC wired to the same LAN as the DCS-942L (IE 10 or earlier works best)