• November 01, 2024, 01:26:03 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Dlink DDNS confirm account fails  (Read 4921 times)

adilifshes

  • Level 1 Member
  • *
  • Posts: 2
Dlink DDNS confirm account fails
« on: August 07, 2014, 02:09:58 AM »
Hello,

As per the email that was sent out a few weeks ago I tried to re register but keep getting "unknown serial number" error message. I've used the DDNS service for over 6 months. What do I do?

Thanks
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Dlink DDNS confirm account fails
« Reply #1 on: August 07, 2014, 07:14:45 AM »
I recommend that you phone contact your regional DDNS or D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

adilifshes

  • Level 1 Member
  • *
  • Posts: 2
Re: Dlink DDNS confirm account fails
« Reply #2 on: August 08, 2014, 04:06:38 AM »
I have no idea how to reach them by phone, I assume DDNS is a D-Link centralized operation. Any info how to contact them, phone or email would be welcome.

I talked to regional support and they're totally clueless on DDNS.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Dlink DDNS confirm account fails
« Reply #3 on: August 08, 2014, 07:14:53 AM »
Lets start here first:

What region are you located?

http://forums.dlink.com/index.php?topic=60357.0
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.