Topic: Cloud Camera Cannot be Found (Read 3511 times)

jaywash521 · « **on:** November 25, 2014, 01:16:57 PM »

OK so i just purchased the DCW-933L for some basic home security. Tried to set it up and it says that it cannot find the camera. I bought two so I tried both. Nothing. I tried on my desktop wirelessly and my laptop wired to the router. Still nothing. I checked the forums here and everyone is talking over my head. The funny thing is I knew this wasnt going to work. I knew it was going to be a PITA. So now I have spent $150 and have nothing working except my headache. I cant find any tech help support other than an email I can send them ... which is just stupid when I need help right now. Sooo eff this company, I am taking it back. It shouldnt be this difficult to set up a simple camera.

FurryNutz · « **Reply #1 on:** November 25, 2014, 02:24:13 PM »

Link>Welcome!

What Mfr and model # is your router? Look at sticker under the router case.
What region are you located?

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion and Good Neighbour Policy

Ensure the default (dlink) SSID name is changed. Can be anything and not something that's already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
What wireless modes are you using?
Any other WiFi routers in the area that maybe causing interferences? Link> Use InSSIDer to find out. How many? Use v3, its free.

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Author Topic: Cloud Camera Cannot be Found (Read 3511 times)

jaywash521

Cloud Camera Cannot be Found

FurryNutz

Re: Cloud Camera Cannot be Found