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Author Topic: File Download _span_ prefix and suffix  (Read 3671 times)

sambsam

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File Download _span_ prefix and suffix
« on: January 07, 2015, 01:25:29 AM »

Whenever I down load a file; for some reason a pre-fix and suffix of _span_ is added as both a prefix and suffix - I have seen posts in the D-Link forum quoting this symptom - but never with a solution

Thus "Abu Dhabi CCTV Circular (3)2009.pdf" becomes "_span_Abu Dhabi CCTV Circular (3)2009.pdf__span_" and cannot be directly opened.

Does anyone know of a solution or workaround?
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JavaLawyer

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Re: File Download _span_ prefix and suffix
« Reply #1 on: January 07, 2015, 04:46:56 AM »

I haven't seen this before ???
How are you downloading the file?
And I presume you are copying the file from the DNS-345 to another device?
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sambsam

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Re: File Download _span_ prefix and suffix
« Reply #2 on: January 07, 2015, 05:12:00 AM »

I am using Sharecenter to download onto a PC,

My colleagues have a similar problem on other Windows PCs - we have tried both Firefox and Internet Explorer with the same result. We have tried with different file types and it always adds the prefix and suffix.

There is a post regarding the same problem logged for a DNS320L - but no resolution

http://forums.dlink.com/index.php?topic=55351.msg213803#msg213803

and for a DNS345

http://forums.dlink.com/index.php?topic=55465.msg215249#msg215249


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sambsam

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Re: File Download _span_ prefix and suffix
« Reply #3 on: January 07, 2015, 05:33:01 AM »

Forgot to mention - 2 hard drives configured as RAID 1
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sambsam

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Re: File Download _span_ prefix and suffix
« Reply #4 on: January 07, 2015, 09:29:28 PM »

I already had the latest firmware installed, but ran a update and problem is now resolved.
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