• February 23, 2025, 12:37:25 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Access with MyDLink  (Read 4059 times)

MMCamera

  • Level 1 Member
  • *
  • Posts: 6
Access with MyDLink
« on: June 13, 2015, 05:46:59 AM »

Operating several DCS-932L  cameras for more than one year without any problems, but since 4 weeks unable to access via mydlink website
https://mydlink.com
- cameras are shown sorted by increasing device number
- active cameras show the green check mark
- first camera of that list by default loads and  gives access pretty fine
- all other cameras deny access, always says "retry" when loading
- but local access by i.e 192.168.2.20 is running fine for all cameras

seems that the MyDlink server lost information about device number  / IP adress relationship
what can I do ?
Logged

MMCamera

  • Level 1 Member
  • *
  • Posts: 6
Re: Access with MyDLink
« Reply #1 on: June 13, 2015, 06:13:15 AM »

disregard my posting, after reading subject "Can't access cameras through web all the sudden? Never had a problem before" I could solve the problem with UPnP Forwarding enabled". Probably DLink firmware updating had reset this setting.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Access with MyDLink (RESOLVED)
« Reply #2 on: June 17, 2015, 09:51:25 AM »

uPnP Port Forwarding is disabled by default. Just enabling it should fix most connection issues with MDL.
 Please review:
Links>mydlink and Browser FAQ
DCS Cloud (L) Series Camera Configuration and Mydlink.com
mydlink.com and Java Application FAQ

Also...
http://www.ghacks.net/2015/04/15/chrome-42-blocks-java-silverlight-other-plugins-by-default-now/
 http://support.dlink.com/FAQView.aspx?f=IlkzRfo0ym7ofWgtMitzCA%3d%3d

Enjoy.  ;)
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

MMCamera

  • Level 1 Member
  • *
  • Posts: 6
Re: Access with MyDLink
« Reply #3 on: June 18, 2015, 11:18:48 AM »

thanks for that hint.

By the way:
for remote access I use the mobile app mydlink+ version 3.0.1 on Samsung S3,
works but only with very good connection rates, otherwise is loading and loading ..
probably this is an older version, found it in the net as installable .APK file, 
does exist a newer version also as direct installable file ? Prefer to avoid Google account.
 
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Access with MyDLink
« Reply #4 on: June 18, 2015, 11:40:58 AM »

Thanks for the feed back and information. I use iPhone so I don't have any experiences with Samsung devices.

Enjoy.  ;)
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.