Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[peerless101]

We have a new DCS-942L camera and our internet is CenturyLink DSL behind a Technicolor c2000t router/modem.
The automatic configuration process did Not work. We tried following the directions, hooking it up to the LAN, running the install software on the computer, we also tried using the WPS push button to setup, none of these could find the camera.

I was able to locate the ip address of the camera by looking at the routers config settings and when I connected directly to the ip address of the camera I was for the first time able to access the camera in some way. This is the only way I was able to reach the camera. The Mydlink service doesn't work and the iphone app and install wizard do not see the camera let alone configure it properly.

I am not a networking expert. Right now I can access the camera via the ip address but I would really like to know how to properly configure this camera so I can use the enhanced funtionality such as sending email or access via the iphone app.

I would love to get it to send an email clip on motion but despite giving the camera a few different active email sites and credentials, the test email fails.

Info the the Technicolor c2000t router that centurylink provides is available here: http://internethelp.centurylink.com/internethelp/modem-c2000t.html

Anyone have ideas on general DSL Router settings that may solve my problems? I am still considering just getting a different camera but if I could get the email sending to work I could live with this camera.

[FurryNutz]

Link>Welcome!

• What Hardware version is your DCS? Look at the sticker behind or under the camera.
• Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
• What region are you located?

Have you downloaded the software installation package from mydlink.com support site and used it to install the camera?
Also:
http://forums.dlink.com/index.php?topic=61920.0

[peerless101]

Firmware: 2.0
Build: 4017
Region: midwest USA

Yes I followed the instruction in the booklet and downloaded the dlink installer but after following those directions to hook the camera up to the lan port of the router the dlink software could never locate the 942l camera, I kept scanning and nothing. Then I tried using the iOS app to install, same problem. Only way I was able to connect to the camera was direct to the ip address. I am new to using DSL so I was hoping there was something specific to DSL routers/modems that I might be able to learn to make this happen.

[FurryNutz]

If you can access the cameras UI using the IP address, you can set up some of it there. I recommend putting a static IP address ON the camera so that you always know what the address is, i.e. 192.168.1.94 or .42.

Or check the ISP modems connected client table to see what the address is as it should be listed there and reserve this address.
Set the wireless mode to Single mode G or N and WPA2 personal if the modem supports these modes.

When was the software downloaded? It may have been updated recently so you might want to download it again and try again...