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Author Topic: Can't disable DNS Relay  (Read 7907 times)

ryanb

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Can't disable DNS Relay
« on: August 29, 2015, 08:43:59 PM »
Hi,

For some reason I am unable to disable the DNS Relay.  When I go to the network settings page the box is checked but greyed out so that I can't uncheck it.
Does anyone have any tips to resolve this?
Thanks
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FurryNutz

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Re: Can't disable DNS Relay
« Reply #1 on: August 29, 2015, 08:48:37 PM »
Router:
Link>Welcome!

  • What Hardware version is your router? Look at sticker under the router case.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?


PC Web Browser Configurations
What browser are you using?
Try Opera or FF? If IE 8, 9, 10 or 11, set compatibility mode and test again. (For older generation routers.)
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

ryanb

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Re: Can't disable DNS Relay
« Reply #2 on: August 29, 2015, 09:17:01 PM »
 DIR-655   Hardware Version: B1     Firmware Version: 2.04NA
I'm in Ontario Canada.
Thanks for your reply!
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FurryNutz

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Re: Can't disable DNS Relay
« Reply #3 on: August 29, 2015, 09:20:21 PM »
You may need to update FW if using different browsers doesn't change anything.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

ryanb

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Re: Can't disable DNS Relay
« Reply #4 on: September 07, 2015, 11:29:10 AM »
Quote from: FurryNutz on August 29, 2015, 09:20:21 PM
You may need to update FW if using different browsers doesn't change anything.

I've upgraded the firmware.  Still can't disable DNS relay.  Any other ideas?
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FurryNutz

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Re: Can't disable DNS Relay
« Reply #5 on: September 07, 2015, 11:49:53 AM »
What browser are you usIng?
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

ryanb

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Re: Can't disable DNS Relay
« Reply #6 on: September 08, 2015, 10:27:56 AM »
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FurryNutz

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Re: Can't disable DNS Relay
« Reply #7 on: September 08, 2015, 10:47:18 AM »
What version of OSX and version of Safari are you using?
Try FireFox or Opera.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

ryanb

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Re: Can't disable DNS Relay
« Reply #8 on: September 08, 2015, 07:39:27 PM »
Quote from: FurryNutz on September 08, 2015, 10:47:18 AM
What version of OSX and version of Safari are you using?
Try FireFox or Opera.

OSX 10.9.5
Safari 7.1.8

Just checked with Firefox and Opera.  Same problem...
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FurryNutz

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Re: Can't disable DNS Relay
« Reply #9 on: September 09, 2015, 06:42:46 AM »
Can you connect a Windows PC and see if it can be disabled?

You might try this, factory reset, reload the FW file manually from the web site, you can even use the v2.12 beta as well if you want to. Factory reset once more then go directly in and see if you can disable DNS Relay using FF or Opera.

I should have some time this evening after work to check my Rev B and see what happens. I haven't had it online in a long time.  ::)
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

FurryNutz

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Re: Can't disable DNS Relay
« Reply #10 on: September 09, 2015, 04:05:37 PM »
Is Advanced DNS Service enabled under Internet/Manual? If so, disable this, save settings, reboot later, then DNS relay should be selectable to disable.
This will gray out DNS relay if it's enabled.  ::)
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.