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[eiddice]

I know. A lot of topics here have this header. I've looked through most of them. I think I've tried them all. I'll edit and list the links of what I've tried here but let me post my situation first:

I can't set up My DNS-320L. It used to work fine. One day it just disappeared from the network. Probably after some update.
So I tried factory resetting and a variety of methods that didn't work.

It goes like so.
1. The 320L is connected directly to the router.
2. Other devices are connected by wifi.
3. I run the setup wizard
4. It completes.
5. I can't find it on the network.

Here are the details of my setup.
320L H/W version: A3 F/W Ver 1.02

ISP: TMNet , Malaysia

OS: Win10 64-bit, KB315053 latest update on 22 April 2017.

Router: TP-Link WR841N
Firmware Version: 3.12.9 Build 120221 Rel.31475n
Hardware Version: WR841N v6/v7 00000000
DHCP Range: 192.168.1.100 - 199
subnet mask: 255.255.255.0 (using the Setup Wizard/Storage Utility)
gateway: 192.168.1.1

Setup Wizard version: v1.2.0.9Win
Storage Utility version: v5.2.1.7

Apart from windows firewall, I don't have any other 3rd party security programs.

The lights are working. The device has been working in the past and just stopped one day, presumably after an update.

Here are the things I noticed:
1. If I set my NAS with DHCP, it's IP ends up being 169.254.171.19 or something like that. I can't access the WebGUI.
2. If I set my NAS with Static IP and a reserved address, DNS etc e.g. 192.168.1.150, I still can't access the WebGUI.
3. So I can't update the NAS firmware without being able to access the GUI.
4. Using the Storage Utility has the same results.
5. Using older versions of both the Storage Utility and Setup Wizard is no different.

I've tried these which didn't work (everytime i try something new i do a factory reset, use either the utility or wizard, restart the router, NAS and my PC, in that order):
1. Running the setup wizard on another PC on the network with Win7. http://forums.dlink.com/index.php?topic=56536.0
2. Turning all Network and Sharing Centre settings to OFF, Uninstalling the adapters, then reinstalling them, and turning the settings ON again. https://social.technet.microsoft.com/Forums/windows/en-US/17c9ea7d-52df-4ef9-95fa-0a961d11bfa3/fix-for-cannot-access-nas-drives-sharefolder-is-not-accessible-or-error-code-0x80070035?forum=w8it****etworking
3. Disabling the firewall (and checking my subnet mask) http://forums.dlink.com/index.php?topic=50241.0
4. Tried adding the registry key to AllowInsecureGuestAuth.

I've read these:
1. http://forums.dlink.com/index.php?topic=60173.0
2. http://forums.dlink.com/index.php?topic=63078.0 (
3. http://forums.dlink.com/index.php?topic=58225.0 (it wasn't a windows 8.1 problem but nonetheless)
4. http://forums.dlink.com/index.php?topic=61497.0 (my subnet mask is definitely 255.255.255.0 and gateway 192.168.1.1)
5. http://forums.dlink.com/index.php?topic=41042.0

It's been weeks. I am at my wits end.

Google yields nothing more. Please help....

[ivan]

From your description this looks like a network issue and not a DNS-320L problem.  I don't know the insides of your wifi router but I can say that there has been some serious problems with Intel SoC units that cause parts to stop working.

Now a couple of things to check:

1) is your DHCP server actually serving IP addresses? 

1. If I set my NAS with DHCP, it's IP ends up being 169.254.171.19 or something like that. I can't access the WebGUI.

The IP address you give is something I would expect if our ISP was acting as the DHCP server.

2) what are the IP addresses of the computers on your network?

2. Other devices are connected by wifi.

are you sure that it is your network they are connecting to?  It is possible they are connecting to someone next to you - we have seen it where this happened and was only seen when the people 'supplying' the wifi went on holiday and switched their wifi off.

3) what does something like Netscan show as the IP of everything on your network?

[eiddice]

1. Yes. All other devices are in the DHCP range of 192.168.1.101 to 192.168.1.199... or in this case just up to 108.
2. Yes I'm sure. We all use the same SSID.
3. I wanna upload a netscan shot. I can't. It displays what I said above.

[FurryNutz]

Any wireless protection or partition features enabled on the router? This may keep wireless devices from connecting to some LAN side resources...

[ivan]

My people still think it is a network problem and have come up with several things to test.

1) use a cat5 cable and connect one of your computers to the router port the NAS currently uses (move the NAS cable to another port).

2) run natscan on that computer.  You should get the same results as your previous scan for those connected by wifi but should get a new IP for the cable connected computer and it should show the NAS IP.

3) run netscan from one of the wifi connected computers.  You should be able to see the cable connected computer IP as well as the NAS IP.

The reason for the above tests:
1) check that the physical port the NAS is using is good.  We have seen a few routers that have had dud physical RJ45 ports.
2) check there is no problem vis a vie router cable ports and wifi
3) check there is no blocking between cable and wifi.
4) check that correct IP addresses are being supplied by the router DHCP server to the physical ports.

[ivan]

The results of the last set of tests are??