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[spacequakes]

Hello, So far, I am very happy with my little DCS-936L camera.  I would like to somehow not record sound but can't seem to do it.  I did click on the speaker icon to mute the sound but when I play back a clip the sound comes through.  Any input would be appreciated.  Thank you, in advance.

[FurryNutz]

Any status on this? 

[spacequakes]

Hi FurryNutz, status seems to be unchanged.  I haven't seen any response yet. 

[FurryNutz]

• What Hardware version is your DCS? Look at the sticker behind or under the camera.
• Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
• What region are you located?

What Mfr and model is the main host router?

[spacequakes]

• What Hardware version is your DCS? Look at the sticker behind or under the camera.
• Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
• What region are you located?

What Mfr and model is the main host router?

HW Ver.: A1
F/W Ver.: 1.01 (but when clicking on "i" from within app, it says current firmware is v1.02-2026)
Region?  As in Central Massachusetts?   
Router, Netgear WNR1000 v2.

[FurryNutz]

I presume your at home and on the LAN side of the router when your trying to listen to sound?
I know it should work like this as I do get sound with my 933L on my phone app while at home on the lan side.

What wireless modes are you using on the main host router?

[spacequakes]

I am only able to view the camera by means of apps on tablet & phone.  I still have xp for computer & cannot view the camera on the d-link site because of it.

[FurryNutz]

Ok, so the apps work while your at home and you can hear sound while using them at home?

Ya, XP isn't supported. Best if you can find a cheap used Windows 7 PC some place.

[spacequakes]

When I use the apps, if I am watching live, I have them muted & hear nothing.  But if I do a playback from another time, that is where I hear the sound.  It is this sound, on recorded playback, that I would like to not have. 

[RYAT3]

When I use the apps, if I am watching live, I have them muted & hear nothing.  But if I do a playback from another time, that is where I hear the sound.  It is this sound, on recorded playback, that I would like to not have.

The app only controls sounds on the device and no where else.

You have to go into the cameras f/w and turn it off. Page 33 of the manual.

ftp://ftp2.dlink.com/PRODUCTS/DCS-936L/REVA/DCS-936L_REVA_MANUAL_1.00_EN_US.PDF

[spacequakes]

Thank you. 

[FurryNutz]

Good Luck.