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Author Topic: DCH-S150 iOS notification problems  (Read 29086 times)

FurryNutz

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Re: DCH-S150 iOS notification problems
« Reply #15 on: July 04, 2017, 10:21:24 AM »
What cell service provider are you guys using?  ??? ATT, Verizon? T-Mobile? Sprint?
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

ncmike

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Re: DCH-S150 iOS notification problems
« Reply #16 on: July 06, 2017, 07:00:56 AM »
My DCH-S150 motion detector also suddenly stopped sending audio and text notifications this week.  I see I am not the only one. This isn't the first time it has happened.  I opened a support ticket and within minutes (after days of it not working), it started working again.  I STRONGLY suspect this is a server-side reset issue.  I tried getting DLINK to verify this - it is awful for those that went away on vacation over the holiday to have lost these alerts - exposing their homes and valuables as a result - DLINK, THIS IS NOT ACCEPTABLE!.  Fix it permanently!  Get some real I/T skilled people and put some monitoring software on your servers like all other responsible service providers!
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FurryNutz

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Re: DCH-S150 iOS notification problems
« Reply #17 on: July 06, 2017, 09:33:47 AM »
This issue needs to be handled with D-Link support directly. Please phone contact your regional D-Link support office for immediate help and information. Good Luck.


Quote from: ncmike on July 06, 2017, 07:00:56 AM
My DCH-S150 motion detector also suddenly stopped sending audio and text notifications this week.  I see I am not the only one. This isn't the first time it has happened.  I opened a support ticket and within minutes (after days of it not working), it started working again.  I STRONGLY suspect this is a server-side reset issue.  I tried getting DLINK to verify this - it is awful for those that went away on vacation over the holiday to have lost these alerts - exposing their homes and valuables as a result - DLINK, THIS IS NOT ACCEPTABLE!.  Fix it permanently!  Get some real I/T skilled people and put some monitoring software on your servers like all other responsible service providers!
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

trgraney

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Re: DCH-S150 iOS notification problems
« Reply #18 on: July 06, 2017, 04:34:15 PM »
It's working again. I did nothing but report the problem to D-Link.
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FurryNutz

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Re: DCH-S150 iOS notification problems
« Reply #19 on: July 07, 2017, 08:17:49 AM »
I had a similar problem with my DNR-202L on the mydlink.com service. Sent in a ticket and it's been fixed since. I think that there services get bogged down sometimes.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.
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