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Author Topic: Cannot login even after reset  (Read 5650 times)

googleris

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Cannot login even after reset
« on: July 11, 2018, 12:38:52 AM »

Hi there...

On my dns-345 I had to do a reset (on power pressed reset button for more than 5 seconds) and the NAS reset itself as I saw from the name it showed in the web gui with the same IP address I had... though the password did not.
After lots of tries with the old password, without password etc I downloaded the Storage Utility and the SetUp Wizard and managed to "connect" to the device meaning that I am able to change the ip address or set it to use DHCP and than again an IP Address, change the admin password from the SetUp Wizard etc...
but when I go to the web page it just doesn't want to login and thinks that I entered an incorrect login name or password.

Can someone assist???? >:( >:(
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FurryNutz

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    • Router Troubleshooting
Re: Cannot login even after reset
« Reply #1 on: July 11, 2018, 06:50:11 AM »

Link>Welcome!

  • What Hardware version is your DNS? Look at the sticker behind or under the device.
  • Link>What Firmware version is currently loaded? Found on the DNSs web page under status.
  • What region are you located?

What browser are you using? Try a different browser, FF or Opera.
Be sure to clear all browser caches, exit the browser then re-launch the browser and try to connect and log in.

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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.