The fan on the DNS-321 has always been noisy, and that's even before I loaded new firmware. Mine would continue to run well after the disks had gone into hibernation, AAMOF, I don't recall it ever stopping. I put my DNS-321 in the basement, the fan noise doesn't bother me any morel

The fan on my DNS-323 is much quieter, and also has a control to allow you to change it's behavior.
For the DNS-323, you get the following options.
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Auto: off / low / high
Auto: low / high
Manual: high
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I use the
low / high option, and my DNS-321 has been active using the disks for over an hour using the two disks, and the fan is still on low speed. The clicking of the disks are louder than the fan, and I have to get right next to it to hear anything.
A similar option would be really nice for the DNS-321, and might go a long way to addressing the loud fan complaints.