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Author Topic: All data gone off my DNS 323 ! Like brand new  (Read 5410 times)

skinnylizard

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All data gone off my DNS 323 ! Like brand new
« on: October 14, 2009, 03:50:45 AM »
Hi,

New to the forums, i run a DNS 323 with 2x250GB Seagate Sata HDD's and have a laser printer attached, set up is Raid 1. Around 11 PC's back up their individual data on to the 323 several times a day through the LAN. Backup software i use is Second Copy. 

Have been using the unit since April 09 with very little trouble.

This past week i was going out of of town and for some weird reason i went out on a Sunday to buy a 1TB USB drive and backed up all my data on it and left it at home.

I return to the office this morning and all my data is gone... i can find Volume 1 on the network, i enter it but there is absolutely nothing there.

I log into the interface but it asks me to pick an option for formatting just like when i popped in the drives for the first time.  I am pretty confused as to how this would happen?

any ideas? if i didn't have the USB back up i am pretty sure i would have collapsed then and there. in fact believe it or not, i am home sick right now coz my stomach went for a doozy.

cheers,
Skinny.
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flickster99

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  • Posts: 5
Re: All data gone off my DNS 323 ! Like brand new
« Reply #1 on: October 14, 2009, 04:13:29 AM »
All I can say is pull the drive out and put it into a linux pc, or a windows PC with the ext2IFS drivers from here http://www.fs-driver.org/, and see if the data is there...

Then at least you can make a couple of backups and reformat the 323.


Did you upgrade to v1.08?
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DraftingPlus

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Re: All data gone off my DNS 323 ! Like brand new
« Reply #2 on: October 14, 2009, 04:23:30 AM »
Had this happen to my unit a couple of months ago, had not done any updates at that point. Try removing the drives and reinserting them. Don't know why, but mine came back 100%. No problems since.
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skinnylizard

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  • Posts: 3
Re: All data gone off my DNS 323 ! Like brand new
« Reply #3 on: October 14, 2009, 06:23:36 AM »
hi,

i backed up most of the data on a 3rd USB drive, so i have all the data. no worries there. i reformatted and reset up the drives.

just wanted to know what would prompt something like this.. i dont think i am using 1.8 thought.. ill double check tomorrow.
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gunrunnerjohn

  • Level 11 Member
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  • Posts: 2717
Re: All data gone off my DNS 323 ! Like brand new
« Reply #4 on: October 14, 2009, 07:38:13 AM »
Doesn't give you a warm fuzzy feeling, that's for sure!  :o :o :o
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Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.

skinnylizard

  • Level 1 Member
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  • Posts: 3
Re: All data gone off my DNS 323 ! Like brand new
« Reply #5 on: October 14, 2009, 11:22:28 PM »
im running 1.06...

should i go for 1.08...
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gunrunnerjohn

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  • Posts: 2717
Re: All data gone off my DNS 323 ! Like brand new
« Reply #6 on: October 15, 2009, 06:01:26 AM »
Well, I have had no issues like that with any of the firmware versions, so I don't know what to tell you. :)
Logged
Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.