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Author Topic: Network USB Utility recognizes printer on all computers but one now...  (Read 4584 times)

Williams71

  • Level 1 Member
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  • Posts: 2

I have DIR-655 firmware 1.21
Network USB Utility 0.93
3 computers on network

2 computers recognize and can connect to the usb printer (an HP Laserjet 1200) through Network USB Utility with no problems.

3rd computer has been able to connect with no problems for months until upgrade to version 1.15 from the program.  After install both version 0.93 and 1.15 were present but neither saw the router.  Uninstalled 0.93 and 1.15 still did not see router.  Uninstalled 1.15 and reinstalled 0.93 and 0.93 still did not see router.  Uninstalled 0.93.  Removed referrences in HKEY_CURRENT_USER /  SOFTWARE / D-Link and HKEY_LOCAL_MACHINE /  SOFTWARE / D-Link to both 0.93 and 1.15.  Restored factory default on DIR-655.  Reset all settings.  Reinstalled 0.93 but still no connection to router.

When right clicking on the red icon in the taskbar on the 3rd computer, the menu does not include the top portion that lists the router name and ip.  The top of the box is right above Advanced Options.  The router name and ip are present on the 1st and 2nd computers.

I have hit a frustrating dead end.  I do not understand why this no longer works on this computer.  Other than my previous attempt to upgrade to 1.15 through the network usb utility program itself there are no other software changes on the 3rd computer.  I'd be grateful for any ideas on how to fix...
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Williams71

  • Level 1 Member
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  • Posts: 2
Re: Network USB Utility recognizes printer on all computers but one now...
« Reply #1 on: November 25, 2009, 08:05:21 PM »

I have used a program to uninstall all traces of the 1.15 install and 0.93 install as well as clean the registry.  After doing this and then reinstalling 0.93 from the disk that came with the Router, the menu box reached by right clicking the D-Link Network USB Utility remains red, still fails to show the part of the box listing the router, and does not recognize the printer attached to the router.  I think the failure to recognize any usb devices is because the program itself is not recognizing the router.  The other computers on the network which retain the original 0.93 install continue to function properly and recognize the router and printer attached.  What software remnant from the 1.15 install survived my purge and how can I eliminate it so I can reinstall 0.93 which was working originally?  Note to others, if it works dont upgrade...
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