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[pookeyhead]

I disabled WOL in that hidden menu by turning CSS off in my browser, and it's made no difference

Getting annoyed now.  Who makes a router that makes it impossible for someone to use WOL on their network?

I've run powercfg to see what last woke it, and nothing is even listed!  

I suppose I need to use something that sniffs out the packets on the network to see what's going on, but tbh, I'm not really knowledgeable enough to start getting in that deep.

What I feel like doing is taking my £100 router outside, pouring lighter fuel over it, and cremating it.  Then buying one that actually works properly.

I'm also annoyed that this thread has been running for a week, always on page 1, and not a single person from D-Link has deemed it worthwhile to even venture a single comment.

I'd ask them myself if their support website actually worked properly!

I work hours that are outside of their phone helpline hours so I can't even do that.  I'm just stuck with this useless white plastic, very expensive brick.

Last D-Link product I buy, ever.

Anyone from D-Link care to comment?  LOL.  After all, it's YOUR support forum..  I mean..  I don't want to put you to any trouble or anything.

In your own time D-Link.

Thanks to all that have tried to help, but I think it's time me and D-Link parted company.

[Cobra]

After testing....Has to be something on the PC as I can use WOL without issue if I want to.

[EddieZ]

This is primarily a "users help Users" forum, not an official support channel. Just to manage your expectations, it's not their fault you work those hours of use a crippled browser. From my personal experience (yes they are all installed in my personal ET environment) the website works fine with: IE7/8, Opera 9/10, Chrome official and dev build, Apple Safari for Windows and FF 3.5/3.6 beta. Anything outside these mainstream browsers might cause issues with a lot more sites.

I've tested WOL too (even though I don't use it) and it works OK.

Possible culprits:
- the modem/internet gateway (which device does DHCP on your LAN?),
- Any virtual servers routed to the PC?
- the NIC that responds: because there's only limited user interaction features that does not mean the feature isn't there on the NIC. You can search for possible extra registry settings on the net.
- Any background process running on the PC? This will prevent many machines from going to sleep.

[pookeyhead]

This is primarily a "users help Users" forum, not an official support channel. Just to manage your expectations, it's not their fault you work those hours of use a crippled browser. From my personal experience (yes they are all installed in my personal ET environment) the website works fine with: IE7/8, Opera 9/10, Chrome official and dev build, Apple Safari for Windows and FF 3.5/3.6 beta. Anything outside these mainstream browsers might cause issues with a lot more sites.

I've tried with Firefox 4.5 and IE8...  it doesn't work.

I've tested WOL too (even though I don't use it) and it works OK.

Possible culprits:
- the modem/internet gateway (which device does DHCP on your LAN?),
- Any virtual servers routed to the PC?
- the NIC that responds: because there's only limited user interaction features that does not mean the feature isn't there on the NIC. You can search for possible extra registry settings on the net.
- Any background process running on the PC? This will prevent many machines from going to sleep.

Ok..  so nothing to do with this ******ed router making constant ARP broadcasts, and having no way to access the ARP table?  

DHCP is disabled on everything, and everything has a static IP.

It's not the gateway...  I've unplugged everything from the router except the server in question.  There is nothing installed on the server whatsoever...  except Vista.  It serves no other purpose other than to....  errr..  serve

If it was the NIC waking the computer up, why does it only wake it up when the DIR-655 is connected to it?


Maybe only certain firmware has this problem.  What version you using?  I'm on 1.20EU.

I'm certainly not alone in this.  It appears PS3 owners have been *****ing about this for some time.

More reading to be found at http://www.broadbandreports.com/forum/r21470560-Help-Me-DIR655-ACCESSING-ARP-TABLE

I mean..  I don't know what other methods I can employ to prove it's the router.  I said early on in this thread I had connected the modem directly to the server to test this, and it goes into S3 fine...  and stays there.  That also rules out NIC problems.

 I promise you it's the damned router.

I'm sorry if I seem harsh over the last couple of posts, and I do really appreciate all the suggestions I have has so far, but this isn't a cheap ass router, and I bought it because it was regarded by many of a decent piece of kit. However, for me, it's actually useless, because there's no way I can stand to have the server on all day when no one is in to use it...  and no...  I won't manually turn it off, and on when I leave/get home, because once I knowI can get it to drop into S3 reliably, it's going into the attic.

After testing....Has to be something on the PC as I can use WOL without issue if I want to.

LOL..  no it's not!  It sleeps just fine when directly connected to the modem/gateway.  It sleeps just fine when not connected to anything.  What on earth makes you so sure it's the PC, when the ONLY time I have a problem is when it's connected to the DIR-655?

[EddieZ]

I can't help it that my PC's go to sleep without a problem, all connected to the DIR655. As does Cobra's...

So if it is the router I would appreciate an explanation why my PC's just go to sleep. No modifications on the router. SOo if the phenomenon is not generic your conclusion (or promise) is a bit premature, wouldn't you say?

And when I say modem/internet gateway: there must be a deivce that connects you to the internet (unless you have an ISP that delivers ethernet with RJ45 to your home). If that device triggers the DIR, well that would explain everything.

[pookeyhead]

I can't help it that my PC's go to sleep without a problem, all connected to the DIR655. As does Cobra's...

So if it is the router I would appreciate an explanation why my PC's just go to sleep. No modifications on the router. SOo if the phenomenon is not generic your conclusion (or promise) is a bit premature, wouldn't you say?

And when I say modem/internet gateway: there must be a deivce that connects you to the internet (unless you have an ISP that delivers ethernet with RJ45 to your home). If that device triggers the DIR, well that would explain everything.

Well.. I did also ask you what firmware you have.  Have you not considered that it may be an issue with a specific firmware version(s)?

Your logic (Mine doesn't do it, so therefore all routers must be OK) is a little flawed, when you consider that mine does..  and I only get the problem when the computer is connected to the router.  I've also posted links to other forums where other people are having the same problem...  twice, yet despite this, you're adamant that the router is fine, based on nothing more than "I have one and it's OK".

Also, I have mentioned TWICE now, that I am NOT connected to the internet in any way, shape or form when this happens.  I have tested this..  it was one of the first things I did test..  many, many posts ago.


You ignore pertinent information, and adamantly drive home a point that I've already covered, and proved to be not so.  

Despite your insistence...  it IS the router.

After testing....Has to be something on the PC as I can use WOL without issue if I want to.

Same again.   I own a Ford Mustang.   I keep reading on Forums that there's a problem with the battery going flat after a couple of weeks of disuse.  However, mine doesn't do it...  so therefore..  the fault plainly doesn't exist and all these people must be imagining it.

Just LOL.  I love this....  you can go through life convincing yourself that you, and everything you own is perfect.   Thanks, I'll give that a go!

So...   anyone who isn't a fanboi got any more ideas?  Should I try a a different firmware?



[edit]

I've just read something interesting. That I can not flash back to an older Firmware version, and trying to can cause problems.  Is this true?

I hope not, because I was going to go back to the original version the router came with to rule out firmware problems.

[davevt31]

Once you go to a 1.3X firmware- you can not go down to a version below it. You can use any in the 1.3 family but no going below.

[Cobra]

Just LOL.  I love this....  you can go through life convincing yourself that you, and everything you own is perfect.   Thanks, I'll give that a go!

So...   anyone who isn't a fanboi got any more ideas?  Should I try a a different firmware?

Why do you call me a fanboy?
Just because I can solve my problems and you can not?
I have solved problems with this router and other brands (many are on the networks I run not just home) and I have not found any I could not solve. Sometimes as easy as changing out an NIC. You do not want to listen to what people say as you are SURE it is the router.

If you are so damn sure it is the router then what you do is follow Lycans advice as he gives the phone#.
As far as I am concerned you can fix this problem yourself.

http://forums.dlink.com/index.php?topic=10620.msg62737#new

[pookeyhead]

Once you go to a 1.3X firmware- you can not go down to a version below it. You can use any in the 1.3 family but no going below.

Thanks...  I'll try going down a few versions just to rule out FW probs.

Why do you call me a fanboy?
Just because I can solve my problems and you can not?

No..  because you insist that I am mistaken in thinking it is the router, when I have clearly done everything logical, and everything asked of me to ascertain that it is;  Despite the problem only occurring when the router is connected, and despite having nothing else connected - including my gateway/modem...  and all this just because YOURS works...  therefore MINE must work also. In addition, you insist it's not the router despite not even knowing what HW revision, or FW I'm running, which, in balance would have been pertinent information to request before arrogantly dismissing my enquiry.

Incidentally, this evening I dug out my old Netgear DG834, and guess what?  Yep...  server sleeps perfectly fine, and stays asleep until woken up.

If you wish to withdraw your help, then go ahead...  because you've offered none so far anyway, other than asking me to disable WOL..  (duh)...   disable mouse power management, and then after informing me that optical mice are flakey, established that the router is actually fine, and it's obviously my computer...  despite all of the above.

Well...  however will I manage without such sage advice?

[Cobra]

If you wish to withdraw your help, then go ahead...  because you've offered none so far anyway, other than asking me to disable WOL..  (duh)...   disable mouse power management, and then after informing me that optical mice are flakey, established that the router is actually fine, and it's obviously my computer...  despite all of the above.

Well...  however will I manage without such sage advice?

I gave you a link to the last option you have but you are so busy with your smart remarks that you probably do not read everything.
I bet you did not even go to the link I provided which has the phone number you have to call for support. People here have done all they can so now it is time for you to get off your duff and call D-Link.
If they also feel it is the router they will give you a RMA then send you a new router.

[pookeyhead]

I always read everything...  unlike you, which is evident in your first reply to this thread.


However..  thank you for the link.  I shall phone D-Link as soon as I am able.


I have just re-flashed to 1.31EU, which was released yesterday apparently.  No change.

[EddieZ]

Well.. I did also ask you what firmware you have.  Have you not considered that it may be an issue with a specific firmware version(s)?

Your logic (Mine doesn't do it, so therefore all routers must be OK) is a little flawed, when you consider that mine does..  and I only get the problem when the computer is connected to the router.  I've also posted links to other forums where other people are having the same problem...  twice, yet despite this, you're adamant that the router is fine, based on nothing more than "I have one and it's OK".

Also, I have mentioned TWICE now, that I am NOT connected to the internet in any way, shape or form when this happens.  I have tested this..  it was one of the first things I did test..  many, many posts ago.


You ignore pertinent information, and adamantly drive home a point that I've already covered, and proved to be not so.  

Despite your insistence...  it IS the router.

Same again.   I own a Ford Mustang.   I keep reading on Forums that there's a problem with the battery going flat after a couple of weeks of disuse.  However, mine doesn't do it...  so therefore..  the fault plainly doesn't exist and all these people must be imagining it.

Just LOL.  I love this....  you can go through life convincing yourself that you, and everything you own is perfect.   Thanks, I'll give that a go!

So...   anyone who isn't a fanboi got any more ideas?  Should I try a a different firmware?



[edit]

I've just read something interesting. That I can not flash back to an older Firmware version, and trying to can cause problems.  Is this true?

I hope not, because I was going to go back to the original version the router came with to rule out firmware problems.

Have you ever heard of a signature that's embedded in every post I make? Should give you a clear answer... But I have not had sleep issues throughout the whole 1.3x series.

If it is the router, yours might be defective. Firmware faults tend to be generic and since the digital world is really binary that means that if our common element (the firmware) is at fault, the issue should also arise with other users. If it doesn't there's another element in play that is not shared. Otherwise you've invented a new firmware: the adaptive AI firmware 

But try this test: PC connected wired to router, no other wires or wireless devices connected (not even WAN). Does the issue still occur?

The 1.3x firmware cannot be downgraded because of a new SDK that's locked into the kernel.

[pookeyhead]

Yeah, I tried this a couple of posts back. I disconnected everything from the DIR655:  All other computers, NAS boxes etc...  and left only the server in question connected.  I also disconnected the gateway from the DIR-655, so basically all that is left connected to the server, is the router...  which in turn is connected to nothing else. Even the keyboard and mouse disconnected.

It still comes out of sleep every 30 seconds.  I've timed this now..  it's dead on 30 seconds.  From when it wakes up, I started a stop watch, and then immediately put it back to sleep.  when the stop watch reaches 30 seconds, it wakes up.

If I disconnect the router from the server, it stays asleep just fine.

I'll be the first to confess that I'm not a network expert, but surely it's making ARP broadcasts at 30 second intervals?

The router is otherwise perfect. My back ups go from my main rig to the server at over 110MB/sec, almost maxxing out the LAN.  It's reliable, cool, looks great...  fantastic on every other respect, which is why I'm loathe to get rid of it.

I can't return it, because it's an old revision A2 model.  I've had it for some time, but only very recently required WOL.  It's out of warranty.

I've tried my old Netgear router, and that allows the server to sleep just fine, which is what makes me so certain it's nothing on the server causing this.  I can't use this netgear router either, because I require the gigabit speeds, and the Netgear is 100Mbit...  that's why I upgraded from that in the first place.

[EddieZ]

Yeah, I tried this a couple of posts back. I disconnected everything from the DIR655:  All other computers, NAS boxes etc...  and left only the server in question connected.  I also disconnected the gateway from the DIR-655, so basically all that is left connected to the server, is the router...  which in turn is connected to nothing else. Even the keyboard and mouse disconnected.

It still comes out of sleep every 30 seconds.  I've timed this now..  it's dead on 30 seconds.  From when it wakes up, I started a stop watch, and then immediately put it back to sleep.  when the stop watch reaches 30 seconds, it wakes up.

If I disconnect the router from the server, it stays asleep just fine.

I'll be the first to confess that I'm not a network expert, but surely it's making ARP broadcasts at 30 second intervals?

The router is otherwise perfect. My back ups go from my main rig to the server at over 110MB/sec, almost maxxing out the LAN.  It's reliable, cool, looks great...  fantastic on every other respect, which is why I'm loathe to get rid of it.

I can't return it, because it's an old revision A2 model.  I've had it for some time, but only very recently required WOL.  It's out of warranty.

I've tried my old Netgear router, and that allows the server to sleep just fine, which is what makes me so certain it's nothing on the server causing this.  I can't use this netgear router either, because I require the gigabit speeds, and the Netgear is 100Mbit...  that's why I upgraded from that in the first place.

Also tried a different LAN port? Sometimes one of the router ports can be flakey. The A2 does not have the 'green' LAN port management so that isn't it.
Be glad you have the A2, I consider it the best version looking at the hardware used 

And the ARP on the 655 is every 60 seconds if I remember well....

[lotacus]

Is your server using a static IP address? Can you try turning off DHCP, and set your server for a static ip address and see if it wakes your computer?