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[traumaturgist]

So as a final chapter to my harrowing experience with SharePort, I have finally got everything working on both my machines.  However, I now realize that while I can connect/disconnect without any problems, I find I cannot use OmniPage 16 to scan to PDF because as far as it's concerned, SharePort is already taking up the scanner...at least OP's Scanner Setup Wizard is telling me it can't configure OP because the scanner is in use by another application when I'm connected.

I find this exceedingly strange, since OP16 DID work with SharePort until I did everything the troubleshooting pages told me to do - install updated printer drivers, upgrade SharePort, etc. etc.

Since OP is crucial for my work, I can no longer use SharePort.  Sorry, but this has been a huge waste of time.    Maybe someday someone will update SP and things will work out..

[Sammydad1]

I suggest you look to a BI-Directional USB print server.  You will be much better off in the long run.  The Bi_directional units cost more than the basic ones, but it "should" get the job done.

Of course you could also look to a all-in-one that has LAN port built-in..... I use a Brother MFX-7820N from a couple years back, but it runs like a champ for mono-laser output.

There are tons of those types of printers out now....

[momcat1]

I suggest you look to a BI-Directional USB print server.  You will be much better off in the long run.  The Bi_directional units cost more than the basic ones, but it "should" get the job done.

Been there, done that. Doesn't work with my printer. Unfortunately, print and scan quality is so good, that unless the printer seizes up and dies, I won't be replacing it anytime soon. I would love to try a printer with built in ethernet or wifi, just no reason to cough up any coin.

[Russou]

Router Model DIR-825 Rev B fw 2.02?
SharePort Version 3.0
Connecting to Canon Pixma Pro9000-II

Got it working!  BUT here is my story anyways...
Originally used V1.01 on XP worked fine.  Upgraded to W7 Pro & installed V3.0.  Printer was available but couldn't connect, always searched for drivers after clean installs of all the components.  Sounds familiar?

Turned off Windows Firewall -> works. Turned logging on and watched for dropped packets.  Found router sending UDP packet from port 1030 to 19540.  Created a rule in addition to the two that Shareport added to allow UDP packets from the router on port 1030 to 19540.  Only one day, but it seems stable.

[TurnerBurn]

Router Model:  DIR-655
Firmware: 1.33NA
Hardware version: A3
Shareport version: 3.0

I too am extreamly dissapointed with D-link and the way this problem is being handled.  I'm having the same issues as so many others in this thread.  I'm trying to connect to a 1GB external drive via Shareport, but as others have said, the connection is flakey and drops from time to time.  I also can't see the drive in Windows Exporer eventhough Shareport said it has connected to the drive.  I really want to use the Shareport functionality so WTF D-link??? Why isn't anyone from D-link at least providing some status updates to this problem in this thread?  I'm really, REALLY unhappy with this router issue.  Come on D-link!!! Fix this issue, and please PLEASE let us know what is going on!



Update:  Hmmmmm....This may explain why so may people are upset with Dlink products:
http://www.customerservicescoreboard.com/D-Link

[sesca]

For the users that are having trouble please see the SharePort help in the SharePort App and also check the following thread:

http://forums.dlink.com/index.php?topic=13283.0

[jh]

All the USB Drives I have tried work OK for me. I have to wait longer than when connected directly via USB when I first connect with SharePort, but I think that is because Windows scans the whole disk before you can access the drive letter. With 1TB+ drive, you may have to wait a few minutes (longer if the connection is 802.11g, which is a slower connection than 802.11n or Ethernet, from the laptop or computer).

[prr]

I've got SharePort 3.0 running on a DIR-655. This is hooked up to an HP Laserjet 1018, laptop running Windows XP SP3 on a dual-core processor and 2 gigs of RAM. The router is doing fine--a few disconnects in the course of a day but that's bareable. What isn't, is that when I submit several print jobs within a few minutes, they simply gather in the print cue and take minutes to print. 3-4 minutes is a normal time frame--and these print jobs are a few hundred kilobytes each--just a couple of pages.

This is a major irritant. Is there something that can be done?

I've gotten used to the fact that submitting one long document (over 15 pages) gets the end cut off. I now simply send pages 1-15 as one print job, then pages 15-30 as a second, etc.  If that could get cleared up, it would be great, but I'd rather have the first problem I mentioned, taken care of.

EDIT: Today I had the printer que open (by double-clicking on the print icon in the system tray), and saw that for quite a while after the current print job had been printed, that print job stayed in the que, and was still considered to be "printing." It was only after that print job disappeared from the cue, that the next one started printing--almost immediately after the first one left the que. I'm not sure why this is the case, as when any computer is wired straight to the printer, everything is fine.

[MnofMystry]

D-Link SharePort enabled Product Model:  DIR-655 A4

D-Link Product FW Version:  1.34NA

Operating System being used: LAPTOP Windows 7 Home Premium 64 Bit - ISSUE #1
                                         PC  Windows Vista Home Premium SP2 64 Bit - ISSUE #2
                                         LAPTOP Windows XP Professional SP 3 32 Bit - ISSUE #3
SharePort Version:  3.0

USB Product (Printer, Disk Drive, or other device) Model and Driver Version:  Canon MX310

Describe the issue:  
Issue #1: On the HP Laptop.  I tried uninstalling and re-installing the Shareport on the Windows 7 Laptop and it is still doing the following ...  On the shareport menu I show the Canon MX310 Series Printer as being AVAILABLE however it will not connect. It opens a second box saying "Connecting to Canon MX310 series. Please wait..." after about 30 seconds the box goes away and the printer still says AVAILABLE, but it will not connect to the USB printer, I am guessing this issue will be fixed with a future update to firmware.  

Issue #2:  On the PC with Vista SP2 64bit, I installed the Shareport 3.0 and it connected to the USB printer, however after rebooting the PC the same issue occurred as what is reported in Issue #1.  I then uninstalled and re-installed the shareport and the problem did not get corrected.  So basically I am having issues with Vista and Windows 7 both 64bit operating systems.

Issue #3...  6/18/10  Up till recently this Notebook has had few issues, sometimes having to reboot the router for connection issues but other than that it has been fine... till yesterday... FOR WHATEVER REASON NOW ON THE ONE NOTEBOOK THAT HAS THE WORKING SHAREPORT 3.0 WITH WINDOWS XP A ONE PAGE DOCUMENT PRINTED FROM THE WEB SAY AN ARTICLE PRINTED FROM ESPN OR ANY OTHER SITE NOW TURNS OUT TO TAKE UP TO 5 PAGES SOMETIMES PRINTING ONE LINE ON THE FIRST PAGE THAN A COUPLE MORE ON THE SECOND.... ETC... ETC...   WHEN I HOOK THE NOTEBOOK DIRECTLY AND PRINT THE SAME ARTICLE IT PRINTS GREAT AS IT SHOULD BE... SO ONCE AGAIN ANOTHER ISSUE WITH THIS ROUTER.  ANYONE WITH ANY SUGGESTIONS ON HOW TO FIX THIS I WOULD BE GREATLY APPRECIATIVE  

[Starbase009]

DIR-655 A3/1.34NA
SharePort is indeed 3.0.0 R1
Device is:  Maxtor OneTouch III, 300G
OS is: Windows 7, 64bit

While the annoying random disconnect problem a little while into transfers is gone now unless I try to move a really large amount of data at once I am still having a problem with initial connections.

If I reboot the router and hard drive I can connect initially no problem and use it fine.  However, after an unknown period of time later, when trying to connect the SharePort utility connects, says that I am indeed connected, but then stalls without adding the drive letter to Windows.  Then shortly afterward Windows reports that the drive disconnected improperly as the SharePort utility reports that it is trying to re-connect to the drive.  This happens in an endless circle until I give up and, when the opportunity presents, quickly hit the disconnect button while it thinks it is connected still or just give up and close the utility.

Hope the information helps!  Ta-Ta

[nonakag]

I have the DIR-825, H/W Ver A1, and was using F/W 1.01, SharePort Utility Ver 1.14, w/ a Western Digital external hard drive connected to the SharePort.  My laptop is connected to the router via a wireless connection and was running Vista Home Premium 64-bit.  For the most part, I could get the SharePort to work, although often, it would disconnect me completely from the router, and I would have to power cycle the router to get a connection back.

I recently installed Windows 7 Ultimate on my laptop, then the SharePort quit working altogether.  I had to upgrade the routers F/W to Ver 1.13NA, and the SharePort Utility to Ver 3.0.  I like the user interface of the newer SharePort Utility, but the connection is COMPLTELY unreliable.  In fact, I cannot complete a system backup of my laptop to the external hard drive because the SharePort connection will disconnect after about 1/2 hr, leaving the hard drive still working.  While the SharePort still recognizes the hard drive, I cannot reconnect to it without first disconnecting power to the hard drive, to get it to quit running so the SharePort has a chance to reconnect, and I still also have to power cycle the router.  Otherwise, when I try to reconnect, there is a constant cycle of connecting, then "did not disconect completely", when in fact there is no connection at all.  VERY IRRIATING!!  3 attempts at a system backup, and I have yet to complete one of them.  I haven't even had a chance to see if I'm able to transfer any other files (such as my pictures that are stored on the hard drive).

I have tried suggested settings that have been mentioned in other posts, but no help.  I'm about ready to get myself an extended USB cable and connect the hard drive directly to my laptop, but that is not what I bought this router for - so I can have a WIRELESS connection.

I have been back and forth with DLINK support and Windows Live OneCare support upteen times.  OneCare will no longer entertain issues between windows firewall and routers.  This is definately an incompatability issue between the DIR-825s & Shareport 3.0 & Windows Firewall.  When I have Windows Firewall completely shut-off it works flawlessy and can connect/disconnect/reconnect/print flawlessly (have not tested other USB devices).  There is also a new (free) security and & antivirus application offered by Microsoft (Microsoft Security Essentials) that I upgraded to from Windows Live OneCare (being terminated).  The Firewall and Anti-Virus have no affect on Shareport 3.0 and all is working very well now for 3-days straight.  Reccomend you try it to solve this very frustrating issue with DLINK routers/Shareport/Windows Firewall/.  Good Luck....

[cr6425]

Router Model Number: DIR-655
Hardware Revision: A4
Firmware Version: 1.34NA

SharePort Version: 3.0.0 R1 (SXUPTP Driver : 3.3.8.0)

USB Device that you are connecting to: Canon MP360 (Printer)

Operating System: Mix of Windows 7 x86 and x64 in the house


Since I updated the desktop and laptop computers in the house to SharePort Utility 3.0 I have been unable to maintain a steady and stable environment within with to print. The utility has yet to work properly and often hangs for hours when trying to configure auto connect (automatically connect only for printing). I have confirmed that there is a firewall exception for the application on each computer and I have attempted with the firewall turned off. The printer has worked just fine when previously plugged into each computer directly via USB.

I have spent hours trying to get this to work and have endured far too much frustration for what is a brutally simple thing to do via Windows 7 alone. I hate having to leave my PC on for others to print but it may come down to that as the SharePort feature on this router is obviously not working since the update to the SharePort utility. Previous versions worked fine and I really don't want to return my D-Link but at this rate I will have no choice but to return it.

[nonakag]

Try MS Security Essentials (Free!).  As soon as I upgraded to MS Security Essentials, it fixed the Firewall Problem.  DIR-825s and Shareport 3.0 is working flawlessly for me on my printer (on 2-Xp PCs & one WIN 7 PC).  This is the only security software I'm using so there is nothing else to cause an issue.  Everything is working flawlessly now for over a week!!!

Try this if you are at your wits end...IT WORKS FOR ME  !!!!  Good Luck !!!

[scrambler]

Let me add my stone to the pile...

I have a DIR-825 (fw 113na, SP 3.0)
I use it with:
   A desktop PC running XP SP2 Pro 32 bits with wired connection
   A laptop running Windows 7 64 bits (fresh Install with the SP3.0 version) connection wirelessly or wired
   A Canon Multifunction Printer MP830

I have had the DIR-825 from its very beginning, and have been through every update of the shareport software, and this last version is the worst ever.
The very first one worked without problems!!!
The second one was unreliable it would connect 70% of the time
The third one was a little bit better but still unreliable,
The current 3.0 is totally unreliable, it will connect may be 40% of the time

Now for the specifics:
Installation is fine configuration and initial connection is fine both in permanent connection or auto connection when requesting to print (my most used configuration).
But when like me you print rarely like a couple of times a week, you never know if it will actually be able to connect. Sometimes it works, Often it does not. When it does not connect, you can see the Printer in the Shareport window, but the connection does not work. If at this point you try to connect manually, it may show connected for a short while, but it does not actually work, and will drop the connection.

When it does not work, the way to always solve the problem, is to power cycle the router. Off for 10seconds, then ON, wait until all networks are up again, and then evrything works fine. When it works I have no issue, no connection drop, everything is perfect both in printing mode and in scanning mode for my multifunction printer Canon MP830.

One other thing I noticed but does not seem related to the issue. Sometimes at the end of a print job, the print task does not close, the printing window stays open with the progress bar at 100%, and you cannot end the task except by disconnecting manually.

I bought this router for the sole purpose of Shareport, I must say it has been nothing but a Nightmare.

two suggestions:
You need to enable some kind of error logging so we can send you precise feedback on what goes wrong with the router and you can get it to work!
You should try to offer some kind of reset function inside the shareport windo, to reinitialize the printer port/driver

Thanks you for listening

[alien]

Doesn't work with eu firmware.