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[cbmx]

Hi there!

I couldn't find any topic on this.

My DNS-323 is connected to a D-link DI-524 Wireless router and also a D-link Wireless Media Player (DSM-520). I have the automatic sleep mode enabled for 10 mins and that works fine. The problem i'm having is the DNS-323 fully powers up randomly about every 2 hours or so for no apparent reason, it runs for 10 mins and goes back to sleep again even if all computers on the network and the media player turned off.

I currently have the Bit Torrent client enabled but no files or torrents on the drive to cause any activity, is it possible the Bit Torrent Client might be starting up the drives and if so how do I desable it?

Thank so much!
Chris.

[abellofi]

You did not mention which DNS-323 firmware you are running.
If you are running 1.08, go to the Add-On tab and disable it. 
If you are running 1.08 and do not have it in the Add-on tab, you are running the old BT client and this in not the cause of your issue.

[cbmx]

You did not mention which DNS-323 firmware you are running.
If you are running 1.08, go to the Add-On tab and disable it. 
If you are running 1.08 and do not have it in the Add-on tab, you are running the old BT client and this in not the cause of your issue.

Just checked the device, I'm still using 1.06 firmware.
Thank you for you help.

[fordem]

You couldn't find a topic on this?  You must not have searched very hard.

None of the firmware versions have inherent sleep issues - I have had a DNS-323 for over three years and used every firmware version from 1.02 it's sleeps just fine.  If your DNS-323 has a sleep problem, you need to troubleshoot it, locate the cause and eliminate it.

I know you think there's nothing on your network that's waking the DNS-323, but, you just might be wrong - and the first step is to eliminate external causes, so start by disconnecting the network cable and observing the DNS-323 - does it wake with the cable disconnected?

If the answer is no - you have an external cause - something on the network is accessing the DNS-323 and waking it, if the answer is yes - you have an internal cause,

[gunrunnerjohn]

First step is to do a factory reset and a manual reconfiguration of the box.

[fordem]

First step is to do a factory reset and a manual reconfiguration of the box.

The only problem with this as a first step is that it does nothing for you if there is an external cause.  You can reset and reconfigure all you like, if an access request is the cause of the spin up, it will continue to occur until you determine what is accessing the unit and eliminate it.

I know he says all the computers on the network and the media player are off - BUT - can we safely assume that he has no port forwarding configured on his router, allowing a request through from the internet - or - perhaps an improperly secured wireless network, allowing a request from a nextboor neighbour?

Unplugging the network cable is so much easier - and it reduces the likelihood that you're searching for an internal process in vain, when the actual cause lies elsewhere.

[gunrunnerjohn]

Good point, and it's certainly an easy thing to try.

[JoeHombre]

Good info folks.

Before loading FW v1.08, my 323 went into Sleep/Hibernation according to the time I set -- just as it should.  After loading v1.08 none of the Hibernation time settings work.  Seems like I recall a previous firmware version that didn't shutdown the drives but the next version corrected it.

As previously mentioned, disconnecting the network cable is a good way to determine if LAN activity is keeping the drives from shutting-down.  I did that with the Turn-Off time set to 5 minutes.  Twenty minutes, the drives have not shutdown.

Please correct me if I’m wrong, I thought that LAN activity that did not access the HDs would not prevent the shutdown function from working.  In any event, after 20+ minutes with the LAN cable disconnected from the 323, the drives are still spinning well passed the 5-minute shutdown setting.

I suppose the next thing to do is a full reset and then return to factory defaults followed by manual reentry of the settings.  Does that mean the users, FTP settings, etc. as well?  That would be painful.  I'd need to make screen shots of all pages with settings?

Thanks for any help.

Joe

[JoeHombre]

Shortly after posting about my Hibernation issue, I read through this topic: http://forums.dlink.com/index.php?topic=11925.msg70663#msg70663

Someone linked the HD turn-off problem with BitTorrent.

Sure enough, after disabling the BitTorrent Application, the drives turn-off as expected.  So seems a bug fix is needed.  Since I don’t use BT very often, I’ll leave it disbled and then enable it as need be.

Joe

[Wiggs]

The Bit Torrent app in FW 1.08 seems to be the root for a lot of the issues people are having.  A good first step is to disable the BT client and see if issues are still apparent.

[cbmx]

Thanks everyone, i'm going to try and disconnect the Lan cable and watch for any wake up's from sleep mode. If that works then I will disable the BT client to see what happens.

[cbmx]

...unplugged Lan cable, still wakes every couple hours.

[fordem]

Which means that an "internal" process - ie. one running on the DNS-323 itself - is waking it - try disabling the bt application as has already been suggested.