I have used many routers. Linksys has always "just worked", but I don't really like thier newer models nor do I like thier simplistic firmware options. I have also had many Dlink routers and switches. I like the options the firmware gives. I have a gamers lounge gigabit (non wireless) that performed very well. I picked up a Dir-655 for my house a little over a year ago. It has worked very well (rev A3 fw 1.21). I don't update firmware or drivers on anything unless I specifically need to, and as fw 1.21 has been fine, no need to update.
I ordered another Dir-655 for work last week. Monday I set it up, no problems really. However, I too see this router contacting that same IP address, and then disabled everything I could, only to have the problems persist. A phone call to customer support led me to someone who spoke pitiful english, and had no idea at all about what I was telling her. I then opened a trouble ticket, and gave this as my initial inquiry
I am very familiar with routers. This router is new, and setup correctly. However, the router connects to 174.78.110.160 on port 443. I have disabled securespot and every other option I can find. The source IP is the wan (static ip). I can unplug all computers, reboot the router, wait a minute, then plug computer in, and the router "internet sessions" will show that the router has already and still is sending and recieving packets from that ip address, which resolves to
Communications, Cox
ATTN COX.NET
care of Network Solutions
PO Box 459
Drums, PA 18222
US
570-708-8780
I do not want this router to communicate with that address and there is no need for it to do so. Please tell me how to disable this.
Here is the reply I got from tech support
We are not sure we understand the issue being faced by you, completely. Hence, we would like some more detailed information regarding the same, in order to be able to help you out. Please report back to us with a clear description of the exact network set-up at your place.
You may choose to include any other supplementary information related to the issue as well.
I did send a reply back, but think it is fairly obvious what I am telling them. Further, thier own forums have posts regarding this same issue. I did not feel they were going to give me an answer other than to flash the firmware to latest or beta version. This new router is ver A4 fw 1.32NA.
After looking these forums over, I decided to go ahead and use the Russian firmware (1.31) and then downgrade to 1.21. The flashing went very well, and am happy to report that for me anyway, this router no longer sends data to Cox Networks. If I have another episode with Dlink sending information out of the router with no way to turn it off, I will stop buying Dlink products. If Dlink chooses to offer an option in the firmware or a firmware which opts out of such things, I will continue to buy them.
No threats, pretty simple really. Like many who have posted here, and the many more who only lurk and don't post, many people rely on me to manage thier computers and networks. I like Dlink and have had many people buy thier products because of my experiences/recommendations. I understand this is a drop in the bucket in the grand scheme of things, but perhaps someone at Dlink might take note for the future.
Mr Sully Woo