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[apocblade]

How do I change it on the DIR-655?

[EddieZ]

Some lack of effort...Have you ever had a look at the manual or even had a look at setup screens? 

Hint: "network"

[Halibut Point Memory]

You know Eddie, I keep running into your snide, snickering, sarcastic, put-downs in your posts all over the place here. What's your deal anyway? Do you get some sort of thrill trolling here? Don't you have something better to do in life? Do you even have a life?

I sure hope you don't work for D-Link, because if so, you put a really bad face on the company image.

I've run into your type of perpetual arrogance in people all over, and two things they have in common: They are the smartest people in their own little world of one, and they are all putzes with no higher ambitions in life but to reinforce their own fragile egos by putting down others in the real world. I guess in Internet-land the proper term is troll.

If you have nothing helpful to say, say nothing.

[EddieZ]

If you you're not able to look into the documentation to find a simple setting (like MTU) and instead let others do it for you, I am of the opinion that you're either illiterate or just plain lazy. Since people type this question I think the first option does not apply. It's like you need to telnet into the router to get to this setting, or am I mistaken here?

The manual and Google provide tons of basic information. Putting in some effort, even in searching on the forum (which even takes less time than typing a question), will get you the answers you need faster and you might even learn a thing or two when reading about it.

So my attitude on this board reflects this opinion. Which should not hinder you to provide an answer to the OP, which you haven't done. Why not? Too difficult to answer? Too simpe to even be asked?

So don't worry about my attitude, don't let it bother you replying to the most simplest/dumbest of questions.

[dagger_99]

You know Eddie, I keep running into your snide, snickering, sarcastic, put-downs in your posts all over the place here. What's your deal anyway? Do you get some sort of thrill trolling here? Don't you have something better to do in life? Do you even have a life?

I sure hope you don't work for D-Link, because if so, you put a really bad face on the company image.

I've run into your type of perpetual arrogance in people all over, and two things they have in common: They are the smartest people in their own little world of one, and they are all putzes with no higher ambitions in life but to reinforce their own fragile egos by putting down others in the real world. I guess in Internet-land the proper term is troll.

If you have nothing helpful to say, say nothing.

@HPM

  Well put. It's the arrogance of his Level 10 status, in line with the L33T script kiddies of old. They wear their badge on their sleeves, superior to the inexperience of others they know nothing about, waving their wisdom of the ages regarding knowledge that falls within their domain.

 D-Link has continued to ignore this issue, bumbled their way through this problem in both forums and email support, and can only be compared to the BP's of the world, feigning innocence and "fixing" the problem while actually doing nothing concrete to help those that suffer ( I digress, but I've run into the Eddie's of the world far too many times in my experieces.)

 I called him on it in http://forums.dlink.com/index.php?topic=14180.0 and am actually looking forward to his reply. D-Links email support has given up, and I'm a stubborn old mule. I live for opportunities to give hold companies accountable, and D-Link's now in my sights for refusal to satisfy my simple request, "fix it, give me one that works, or give me my money back." My router is too old to RMA but i didn't break it, so I shouldn't have to put out money to get one that works. It's only a router with a relatively simple function?

  In my business, as i add features I deem necessary, if they don't work, I am responsible and thus accountable. I will push this further, actually relishing posting this issue using social network tools. The $100 it would have cost them will pale in comparison by the time I get done with them.

Regards

[EddieZ]

That's a comparison I hear a lot: "In my business...". The comparison sux. Unless you're a mass producer of consumer electronics worldwide, but I doubt that.

This presumed arrogance is mainly based upon professional experience (I think 20 years in IT (networking etc) qualifies for that). The blunt way I express my opinion can perhaps be seen as a counterweight to the simple souls that don't know how networking really works and blame the usual suspect: the router they just bought. Of course none of the issues are their fault.

Dlink does not ignore problems. They take the issues seriously. But when they are not able to reproduce the issues in their labs there is not much they can do/fix. As has been the case with numerous issues that found to have a very small affected population this last year.

Unfortunately simplicty rules. The egocentric attitude of users/consumers who demand a perfect world for almost free (or $100) will remain to be present. But that should not be a reason to keep up the good work and try to educate the ignorant.

[dagger_99]

That's a comparison I hear a lot: "In my business...". The comparison sux. Unless you're a mass producer of consumer electronics worldwide, but I doubt that.

This presumed arrogance is mainly based upon professional experience (I think 20 years in IT (networking etc) qualifies for that). The blunt way I express my opinion can perhaps be seen as a counterweight to the simple souls that don't know how networking really works and blame the usual suspect: the router they just bought. Of course none of the issues are their fault.

Dlink does not ignore problems. They take the issues seriously. But when they are not able to reproduce the issues in their labs there is not much they can do/fix. As has been the case with numerous issues that found to have a very small affected population this last year.

Unfortunately simplicty rules. The egocentric attitude of users/consumers who demand a perfect world for almost free (or $100) will remain to be present. But that should not be a reason to keep up the good work and try to educate the ignorant.

 Business practices are common regardless of what world you live in, so once again you seem to show lack of understanding of our common goal, to satisfy the client. You are not a mass producer of apparel, but do you get the point that if a client has an issue with a pair of my jeans, I will do my utmost to satisfy them.

  I applaud you on your many years of experience, but once again, it rings hollow. After 25 years experience in my industry, i do not talk down to my clients or distributors. They do not have my expertise but it is my job to help them understand without being put down, because they did buy my product. To further push the analogy, the jeans don't fit, but do i arrogantly tell them they may have put on a few pounds?

  In your perfect world of the latest technologies you may not be able to duplicate the problem but guess what, it exists. And you have hundreds of complaints and countless lost clients who have just given up on the attitude that you have exhibited over the past year regarding the 1.3 series firmware. Either you don't listen to your clients, or you can't fix what you've done ( even though someone in Russia did) regarding the 1.2 firmware issue. Microsoft can offer their Vista or Windows 7 clients the option of using XP, so why can D-Link not offer a service to go back to firmware 1.2 since we're turning off all the features you added in 1.3 series.

  You last paragraph is probably the most telling in your ivory tower. $100 for a route is far from free, and more importantly it is your clients who made a conscientious effort to buy that particular router. How dare you call us egocentric or we live in a perfect world? We buy a product and expect it to work, and if it doesn't make sure it does or offer our money back. Take a look at the simple Big Mac, $1.99, but if you don't like it they will go out of their way to make it right or full refund.

  Rest assured that i will not back down on this, and since you have become the authority and arrogance that has shown it's face through this whole 1.3 fiasco, you're the target.

Regards

[EddieZ]

For starters: I am not Dlink or related to Dlink in any way. You implicitly suggest I am.
 
Anyway, all nice idealistic talk, and as usual it's the same perfect world marketing talk you throw in there that strangely everybody accuses Dlink of doing. You take your business/marketing school lesson seriously. 

You don't go to the factory to claim a new pair, but you go to the reseller. Apparently going directly to the manufacturer is a US practice. As is the BS about client satisfaction. It sounds nice, but in practice it's not actually the same. Trust me, I do 'live' business in the US multiple times a year and every time I am stunned by the big (marketing) words and lousy service in the US.
BTW, when the router has a defect, you get a new one. Sounds like a hamburger to me, but McD will not refund your Big M (I prefer the Whopper by the way) if you lay it out on the pavement first and then complain that it tastes bad. And McD does not really care about you. They won't change the recipe. Again: the words sound nice, but there is absolutely no true intention to please the client. It's more avoiding problems and even more, claims.

So how to please a good percentage of the 500.000 (or whatever how many devices they sold) clients who don't know how to operate a decent LAN, when even reading the manual is not an option for them? You don't blame the car salesman or the car manufacturer if the buyer crashes because he just can't drive, do you?

And about the reported issues: Dlink has shown that even though the bare existence of these could not be proven (not even when the specific RMA'd devices itself were tested by Dlink!) they did replace the devices.
IMHO  stating that even when the client has an untraceable issue, very probably caused by his own ignorance, the manufacturer should pay the price and do 'something' to address 'an issue'...that's what I would call consumer arrogance.

I guess it's a cultural thing: don't doubt yourself, always blame somebody else.

[dagger_99]

For starters: I am not Dlink or related to Dlink in any way. You implicitly suggest I am.
 
Anyway, all nice idealistic talk, and as usual it's the same perfect world marketing talk you throw in there that strangely everybody accuses Dlink of doing. You take your business/marketing school lesson seriously. 

You don't go to the factory to claim a new pair, but you go to the reseller. Apparently going directly to the manufacturer is a US practice. As is the BS about client satisfaction. It sounds nice, but in practice it's not actually the same. Trust me, I do 'live' business in the US multiple times a year and every time I am stunned by the big (marketing) words and lousy service in the US.
BTW, when the router has a defect, you get a new one. Sounds like a hamburger to me, but McD will not refund your Big M (I prefer the Whopper by the way) if you lay it out on the pavement first and then complain that it tastes bad. And McD does not really care about you. They won't change the recipe. Again: the words sound nice, but there is absolutely no true intention to please the client. It's more avoiding problems and even more, claims.

So how to please a good percentage of the 500.000 (or whatever how many devices they sold) clients who don't know how to operate a decent LAN, when even reading the manual is not an option for them? You don't blame the car salesman or the car manufacturer if the buyer crashes because he just can't drive, do you?

And about the reported issues: Dlink has shown that even though the bare existence of these could not be proven (not even when the specific RMA'd devices itself were tested by Dlink!) they did replace the devices.
IMHO  stating that even when the client has an untraceable issue, very probably caused by his own ignorance, the manufacturer should pay the price and do 'something' to address 'an issue'...that's what I would call consumer arrogance.

I guess it's a cultural thing: don't doubt yourself, always blame somebody else.

  Noted that you are not from D-Link, and i applaud your assistance. I do, however question why a representative from D-Link is not here. Microsoft's forums have certified reps helping problems, and in a world of social networking, most companies have both Facebook and Twitter presence to monitor an assist in client problems and dissatisfaction.

  I think that we are dealing with 2 separate issues here. You anti-US bias is showing and in my case unfairly so, as I am not a US citizen. And secondly, I own the factory in Mexico and we care tremendously about customer service.
  I'm not really sure how i laid my Big Mac on the pavement? As a better analogy, it's as if i have been eating Big Mac's for years and they changed the special sauce ( as a non-American, that is the term they use, correct?). I don't like the new taste and i either want it the way it used to be or give me my money back. And guess what, they give you your money back and offer you something else. Not sure how that rings your "Again: the words sound nice, but there is absolutely no true intention to please the client. It's more avoiding problems and even more, claims." statement.

  Following the car analogy, isn't it's always the case that when you bring your car in to the shop the rattle isn't there, but you've heard it for weeks? If my car has a serious functionality problem, guess what? I receive a recall notice from the dealer and they fix it. Can D-Link claim the same.

  You spout figures of 500,000 clients ( do you actually have the number of people who have bought a D-Link DIR-655? ) becuase on the http://forums.dlink.com/index.php?topic=10668.0 thread I do, as of now 12.733 people have read this thread. You sound like a logical guy, so what does that tell you? Are all these people happy or are they having a problem that they would like to resolve?

  All I am asking for is to have my router fixed. It is beyond the one year warranty period so I cannot RMA it, even though it worked fine until they updated the firmware. I have tried through the direct
email support group where they gave up, and have tried to address this issue with you in a separate thread. As a Level 10, what have i done wrong? That's all I want to know, is HOW to get my router to stay connected? 

  And the arrogance behind me blaming it on other people only shows your ignorance, furthered by that culture remark. I blame no one. I say D-Link upgraded a firmware that is causing innumerable problems and people in this forum want a solution. No blame. As an active participant, you have voluntarily shouldered that responsibility.

Regards

[EddieZ]

In short (there's way too much text here):

I'm not anti-US, but I do object to some of the hypocritical elements in that culture. Service is not about just getting your way, it's about getting sincere service.

Big Mac: you're introducing new variables to the analogy; a change in taste/recipe is not what we're talking about here. Even so, a change in recipe would hardly go unannounced, providing clients a money back opportunity. But not after 1 month, having deliberated on the new taste for a while. When buying a router, your retailler would probably has have a money back policy, but again: not after 1 year, when you've made changes to your local situation

Car: If a dealer cannot find the rattle, how does he know what to repair? Essential question, just ask the repair man. Nice example is the recent Toyota issue. Research has clearly shown that in 90% of the reported cases there was no malfunction, but a driver error. The other 10% the pedal got stuck behind the floormat...So much for fixing the rattle.

And you're taking this way too personal. Nowhere in my message I've blamed you personally. It has to do with the trend on this board, in which OP's are deaf for solutions from experts (other than myself) and keep blaming the manufacturer. Wireless networking is not even close to being an issueless tecchnique. people tend to forget that. 



PS: The number of topic reads tells you nothing about the number of clients suffering from an issue. Looking at an advertisement on TV does not mean you're actually buying the product.

[dagger_99]

In short (there's way too much text here):

I'm not anti-US, but I do object to some of the hypocritical elements in that culture. Service is not about just getting your way, it's about getting sincere service.

Big Mac: you're introducing new variables to the analogy; a change in taste/recipe is not what we're talking about here. Even so, a change in recipe would hardly go unannounced, providing clients a money back opportunity. But not after 1 month, having deliberated on the new taste for a while. When buying a router, your retailler would probably has have a money back policy, but again: not after 1 year, when you've made changes to your local situation

Car: If a dealer cannot find the rattle, how does he know what to repair? Essential question, just ask the repair man. Nice example is the recent Toyota issue. Research has clearly shown that in 90% of the reported cases there was no malfunction, but a driver error. The other 10% the pedal got stuck behind the floormat...So much for fixing the rattle.

And you're taking this way too personal. Nowhere in my message I've blamed you personally. It has to do with the trend on this board, in which OP's are deaf for solutions from experts (other than myself) and keep blaming the manufacturer. Wireless networking is not even close to being an issueless tecchnique. people tend to forget that. 



PS: The number of topic reads tells you nothing about the number of clients suffering from an issue. Looking at an advertisement on TV does not mean you're actually buying the product.

You're right regarding too much, maybe a quiet Sunday afternoon?

I guess to sum it up, my router under 1.2 firmware worked perfectly under default settings, and now with 1.3 series it doesn't, regardless of this forums help and all the customs tweaks. All i want is for my router to stay connected, too much to ask?

Regards

[mnztr]

Heck yes that is too much to ask. All I ask is that it reconnect properly when it does yak.... and I can't even get that!!! lol

[EddieZ]

Tried reflashing? Bad flash is not a strange phenomenon with (more brands of) routers.

[SomeFatGuy]

I guess to sum it up, my router under 1.2 firmware worked perfectly under default settings, and now with 1.3 series it doesn't, regardless of this forums help and all the customs tweaks. All i want is for my router to stay connected, too much to ask?

Regards

Why don't you go down the downgrade route? It worked for me, and your router's out of warranty so you've got nothing to lose.

Just my 2 cents.

[dagger_99]

Why don't you go down the downgrade route? It worked for me, and your router's out of warranty so you've got nothing to lose.

Just my 2 cents.

  I am a little skeptical about using a 3rd party fix to solve this problem, as an exploit can always be programmed in, exposing my network. One of my main points has been that IF this fix does exist, and so many people want it, why doesn't D-Link provide an authenticated copy?