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[Trikein]

Here is something to try though.

Start > Run > CMD > ping -n 50 timewarnercable.com

The bigger the number, the longer the test. Or if you want to let it run all night:

ping -t timewarnercable.com

Then do CTRL+C when you get up the next morning. Not only will it show you any packet loss, it will show you around when. A poor-man Pingplotter. Though then again, Pingplotter is free so...I guess Pingplotter is a poor man's pingplotter..hmm. Well you know what I mean. Heh

[FurryNutz]

Local IP Range is the IP address of the PC your setting up, both from and to
Remote IP Range 0.0.0.0 from and too 255.255.255.255
Protocol ports are 0 from and 65535 to. Enter the port number or range of number from and to for the WoW Servers here.
Priority is 1 to 250. I set my 1st PC at 1 and then go to the next one.
These settings are the same for each PC accept for the Local IP range and the priority. These will be different. This has the 4500 manage who gets the traffic over others.

These settings are for each PC you set up. Its easy once you do it. Need to set up IP reservations.
If you use Gaming, and your host the game on a PC then you only set up the Host PC in gaming using the IP address and the preset or give the port number. I would disable this as game fuel should take care of traffic, ports and priorities for you.

I would also recommend getting your own Cable modem. If your using the one your ISP gave you then save the rental fees and get into something better.

Let us know how it goes.

[Trikein]

Well you don;t want to open all your ports to all IP's. That would be bad. Theres some serious worms out there that would take advantage of that I assume you mean it could be any in that range? Also, Priorty almost never needs to be below 15 unless it needs to be exempt beyond all QoS and global limits. Since we want the router to manage the traffic, setting the priority too high can be a bad thing. Not sure on the exact numbers though. I remeber reading it on some white paper on Open-WRT. And last, WoW uses central servers, its not a P2P like most console games.

+1 For getting a new modem though. If you can afford it, being able to see your modem logs and signal levels  is a high plus from any modern modem.

[Mogorain]

Ok, I was online most of the day with hardly any disconnects.  As soon as my girlfriend logged into WoW along side me, it took very little time for us to start DCing and having it say "Local Only" on the internet connection.

I noticed that with LAN it showed only 1 dropped TX packet and 0 errors, but Wireless showed

TX Packets Dropped :437      Received :41753
RX Packets Dropped :0         Errors :973

Additionally, I saw this in the logs

[INFO]   Wed Aug 11 21:17:08 2010   Administrator logout
[INFO]   Wed Aug 11 21:14:38 2010   Blocked incoming TCP packet from 12.129.206.130:1119 to 76.174.195.23:63334 as PSH:ACK received but there is no active connection
[INFO]   Wed Aug 11 21:14:20 2010   Dropped packet from 192.168.0.198 to 208.67.216.145 (protocol 41) as session already exists  (That was a packet from my girlfriend's comp)
[INFO]   Wed Aug 11 21:14:03 2010   Above message repeated 9 times

She DCed again as I typed this... and it once again said session already exists. I'm assuming that the 1119 port is for WoW's Authentication server.  It's one of the ports they say to have open, and it always seems to be the one referenced right after a disconnection, usually when trying to relog into the game and finding out I still have no internet -- at which time I go to desktop and see "Local Only".

Also, why does the router keep losing time?  It never remains on the same time as my computer's clock.  I copy comp's time, and within a day it's way off.

[FurryNutz]

What happens if shes the only one online using the 4500? Makes me wonder if there is a configuration issue with her PC and connection.

IF the router isn't keeping time, try setting up the TIME server and point it to time.nist.gov. That should resolve that issue.

Let us know how it goes.

[Mogorain]

I'll have her run WoW for a while without me tonight, and see if she gets DCed.  If it happens, I'll hop on the router logs and see if it's the same issue.  I've never seen it show that message with my IP for the desktop.

[Trikein]

TCP Protocall 41, AKA ISATAP (Intra-Site Automatic Tunnel Addressing Protocol) is an IPv6 transition mechanism meant to transmit IPv6 packets between dual-stack nodes on top of an IPv4 network.

Basically your girlfriends computer tried to send a request to the WoW server the router rejected it because those ports were already directing all traffic to your computer. And so when the server sent a PSH command, which is WoW's way of asking if it can connect to you, to the public IP of your router, your router had no active connection to send it via NAT, so it blocked it. Basically, you need to customize your forwarding rules per IP or get a static IP from your ISP. If you find some other way of doing it, then let me know. If you need help, let me know, and I can dig up the ports and the process.

[Mogorain]

Awesome explanation!  I'm pretty good at guesswork, and had already figured it was something like that -- but I'm not anywhere near savvy enough to say so with any certainty.  The expertise of you and Furrynutz has been a true help.

I will definitely need help figuring out how to do what you suggested.  These are the ports required for WoW:

TCP 1119, 3724, 4000, 6112-6114, 6881-6999
UDP 3724  *This is only for in-game voice chat, which no one really uses*

I am unsure as to what the Remote IP range should be?  Researching it on Wowwiki.com, it appears that my server's IP is 12.129.225.21, but that doesn't seem to be one of the IPs shown in the router's logs, so I'll assume I'm horrible at assuming.  lol  I rebooted the router as well, and saw:
[INFO]   Thu Aug 12 22:10:46 2010   Obtained IP Address using DHCP. IP address is 76.174.195.23
In every log that seems to be an IP referenced.  This is Time Warner's IP for me, correct?

Btw, I have had my girlfriend playing WoW alone for a bit.  She has not disconnected once, and the logs don't show any errors during this time frame.  I guess it really must be my router failing to handle both of us sending the same info at the same time.  Wow, I've got a lot of homework to do.  Find out IPs, call Time Warner Roadrunner about a static IP (if possible), etc.

[FurryNutz]

Awesome explanation!  I'm pretty good at guesswork, and had already figured it was something like that -- but I'm not anywhere near savvy enough to say so with any certainty.  The expertise of you and Furrynutz has been a true help.

I will definitely need help figuring out how to do what you suggested.  These are the ports required for WoW:

TCP 1119, 3724, 4000, 6112-6114, 6881-6999
UDP 3724  *This is only for in-game voice chat, which no one really uses*
I would use 0 in the From box and 65535 in the TO box since WoW seems to have a wide range of ports.

I am unsure as to what the Remote IP range should be?  Researching it on Wowwiki.com, it appears that my server's IP is 12.129.225.21, but that doesn't seem to be one of the IPs shown in the router's logs, so I'll assume I'm horrible at assuming.  lol
Just use 0.0.0.0 in the FROM box and 255.255.255.255 in the TOO box.

Btw, I have had my girlfriend playing WoW alone for a bit.  She has not disconnected once, and the logs don't show any errors during this time frame.  I guess it really must be my router failing to handle both of us sending the same info at the same time.  Wow, I've got a lot of homework to do.  Find out IPs, call Time Warner Roadrunner about a static IP (if possible), etc.

I think if we can get gamefuel set up for you and your GF. Let us know.

[Mogorain]

Wow you answered fast... I didn't even get a chance to edit it!!  :p

So would my IP be the one that's behind the router?  (i.e. 192.168.0.199)
Or would it be the one from DHCP?  (76.174.195.23)

[FurryNutz]

Yes it would be the one behind the router or LAN side IP address.

Wow you answered fast... I didn't even get a chance to edit it!!  :p

So would my IP be the one that's behind the router?  (i.e. 192.168.0.199)
Or would it be the one from DHCP?  (76.174.195.23)

[Trikein]

I looked around, and I don't "think" TMC offeres static. But since they have so many sub devisions, I'm not really sure. I know their buisness accounts offer them, but really either way your paying more for a second IP, so its better if you can set up the rules.

Also, most network devices have two IP's. The Public one and the Private one. Think of your router as having a brick wall through the middle. On one side of that wall, the internet can see everything.  Thats the side of the wall Time Warner givers your router a IP. On the other side of the wall are all the IP your router gives all your computers. NAT is the process your router uses to let people on one side of the wall talk to people on the other side of the wall without they actually seeing you. If someone on one side of the wall is having the exact same conversation(or close enough) to the same person on the other side of the wall, the person you are talking to(WoW) is going to get confused. When your router senses this confusion, it thinks its WoW messing up, so it blocks the connection, and sometimes even locks out as it tried to figure it out.

Anyway, we all gotchya back. The remote IP could be the IP to your game server, but you could also do a range to include all the servers, since their probably pretty simular. That way you can switch servers without any problems. **Speaking of which, do you two play on the same game server?** What happens when you don't? I bet the problem goes away? Maybe not though, if WoW has some sort of gateway that you hit before your game server. Also, another way to check is to be online, look at the Status > Internet Sessions, and then start up WoW and see what IP pops up. That will tell you just about everything you need to know. Will make the Gamefuel alot easier to set up.

[Mogorain]

Internet sessions:

192.168.0.199:52357   76.174.195.23:52357   12.129.254.188:4000   TCP   EST   Out   128   3600
192.168.0.199:52355   76.174.195.23:52355   12.129.206.130:1119   TCP   EST   Out   128   3598
76.174.195.23:68           76.174.195.23:68          *.*.*.*:*              UDP   -   -   128   0

This is what it displayed.  The first two appeared during my initial log in, so that'd be the authentication server. There was actually another one in the midst of that, 12.129.254.188:3724. I dunno why that one disappeared as soon as I'd actually logged into my realm.  The last one I'd assume is the realm.  I think I read somewhere that Blizzard has the realms hidden like that.

Edit:   I logged out and then back in on another character.  WHILE it was loading, I saw:
Local                  NAT                   Internet            Protocol   State       DIR       Priority   Time Out
192.168.0.199   76.174.195.23   208.67.216.145      41           -       Out   128       184

[Mogorain]

Success!   Searching around, I found that in the error logs WoW automatically creates during a crash, it names the server and IP! Like so:

WoWBuild: 12213
Realm: Blackrock [12.129.254.188:3724]
Local Zone: Dragonblight

So, it hasn't changed in two years of logs.  I would assume that I put that as the ranged IP?  There's a few similar to it, such as 12.129.206.130:1119  (login server) and 12.129.254.188:4000 (which I'd assume is Blackrock using a different port, as it apparently switches randomly between 5-6 ports).  How would I go about making sure I get both the login and realm servers added to gamefuel, as well as the various ports?  Or just open up every port for them?  Do I need to create two separate rules, one per computer?  Or just put both our IPs in the local fields?

[FurryNutz]

Yes use your IPs in both fields for the Local IP from and To range. Remote should be 0.0.0.0 and 255.255.255.255. Try using Port Ranges 0 and 65535, this will be global to include all those ports the WoW seems to need. Just make one gamefuel rule for each PC then prioritize them 1 and 2? and so on.