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[MrElectrifyer]

Hi

I have been trying to setup my DIR-655 A4 (Firmware 1.34NA) router to send me email notifications on new firmwares, when the log is full and every Saturday.

So I have a schedule already created for sending the emails on Saturday and I also have the option to send notification of new firmware checked. Now I have settings, similar to the following, under email settings (between {>> and <<}):

{>>
Enable Email Notification: (CHECKED)

From Email Address: example@ymail.com        (A VALID EMAIL ACCOUNT)
To Email Address: *****@yahoo.com        (A VALID EMAIL ACCOUNT)
SMTP Server Address: smtp.mail.yahoo.com
SMTP Server Port: 465
Enable Authentication: (CHECKED)
Account Name: example@ymail.com        (A VALID EMAIL ACCOUNT, SAME AS "From Email Address")
Password: **************
Verify Password: **************

On Log Full: (CHECKED)
On Schedule: (CHECKED)
Schedule: ScheduleName
Details: Sat All Day
<<}

With those settings in place, I went to the Status tab, opened the LOGS tab and sent the email immediately from there. A message box pops up saying it will send the log to the "To Email Address" in the email settings above. I went to my Outlook 2010 email client, which is setup and works with both email accounts used in the email settings above, waited for 2-3 minutes but never received any email. I went back to the router's settings page in my browser (Chrome), opened the log, and noticed these messages about the emailing process:

[INFO]   Mon Dec 20 03:31:42 2010   Failure sending log email - try again in 2 minutes
[WARN]   Mon Dec 20 03:31:42 2010   SMTP client failed to send email
[INFO]   Mon Dec 20 03:31:22 2010   SMTP (Email) server smtp.mail.yahoo.com is at IP address 98.136.185.95
[INFO]   Mon Dec 20 03:37:58 2010   Sending log email after administrator request

Why is this happening Is there something wrong with my setup Is the email settings affected by any other settings besides the schedule I really want to take advantage of what I have paid for, please reply with a professional answer ASAP, I am fully confident with computers n electronics (I am an electrical engineer).

[icemankent]

Change your value for the SMTP server port to be 25 and see if that works.

[MrElectrifyer]

Still no luck, still getting the same errors
Any other suggestions, will be really appreciated. Please reply with a professional answer, ASAP.

[g19man]

I had the same problem.  I just left Enable Authentication off, with Account Name, Password, Verify, and Password blank.  This works for routers I maintain for my family using TWC, Comcast, and Cox. 

[MrElectrifyer]

Still no luck, still getting the same errors 
Any other suggestions, will be really appreciated. Please reply with a professional answer, ASAP.

[Rocket Surgeon]

Not sure if this will apply to you, but SMTP mail *must* go through my ISP's server -- external mail servers on any port are blocked by Comcast.

These settings work for me:   
 SMTP Server Address : smtp.comcast.net
 SMTP Server Port : 587
 Enable Authentication : <True>
 Account Name : <MyISPAcctName>
 Password : ***
 Verify Password : ***      

Result in log:
 
 Priority    Time    Message
 info   May 11 16:39:35   SMTP client success sending email
 info   May 11 16:39:24   SMTP (Email) server smtp.comcast.net is at IP address 76.96.62.117:587

[MrElectrifyer]

Hmm, never thought of that, would you have any idea if Telus does require such stuff? Isn't an email client also based on SMTP, but in that case I am using similar settings to those in the first post and it works. Please reply with a professional answer ASAP, thanks.

[MrElectrifyer]

Still no luck using my ISP (Telus) email address in place of my ymail domain address Really want to get this feature working, PLEASE D-LINK, send one of your smart computer engineers to give me a straight forward answer to this issue. I  have tried over the phone but those on the other side of the line just keep giving dumb/noobish answers like "ensure you typed in every credential correctly". Please reply with a professional answer ASAP. thanks in advance.

[DPMuzik]

I've been attempting to set up my own router notifications and stumbled upon this thread. After an hour of searching and playing around with the settings, I think the idea here is to have the router emulate you, sending yourself an email.

You appear to have several email accounts that you are using, so you will need to refer to the ymail outgoing email mail settings and incoming yahoo email mail settings.

I believe this is what you need to do to get your router to work:
under tools => email settings

"From email address" = Your_Outgoing_Account@provider.net
"To email address" = Your_Incoming_Account@provider.net
"SMTP [outgoing] server address" = smtp.Outgoing_Account_provider.net
"SMTP server port [very important]" = (refer to the ymail outgoing server port settings)

Check the box for "Enable Authentication" - you will need this in order for the router to emulate you on your outgoing account provider)

"Account name" = Your_Outgoing_Account ID
"Password" = Your_Outgoing_Account ID password

I hope this helps !

If the dual account doesn't work, try using a single account for both outgoing and incoming email notifications

[icemankent]

I have rogers as my cable/isp.

When I configured the email setup for the router I had to enter the smtp.broadband.rogers.com as the smtp server address.
For rogers, their servers want to see that it is YOUR email adress that actually "sends" the messges - so make sure (in your case) that it is the TELUS email address you have for the account.

For rogers, also, (from the rogers support web site), they clearly state that their servers require authentication - in this case it is your complete email and your associated password.

You may wish to visit TELUS' internet support pages to see how they require it to be set up to work properly.
Also, I notice you use a different port for smtp.  I use 25 - and that works for me (on rogers).

[robertMN]

I just got my email to work.  I send it from yahoo.com email account to my msn.com email account using port 25.
I have hardware version B1 and software version 2.00 NA
 

[MrElectrifyer]

I just contacted TELUS and they informed me that they are not blocking me in anyway from the internet. That is, there isn't any restrictions on my internet connection. Still, no luck getting my router to send the email log, could it be the router's firewall? I doubt that because whenever i view the log after forcing it to send the email immediately, I never see any information about blocking an IP in the middle of the procedure. All I see is something similar to:

[INFO]   Sun Jan 30 12:13:55 2011   Failure sending log email - try again in 4 minutes
(NOTHING ABOUT BLOCKING IPs IN BETWEEN)
[WARN]   Sun Jan 30 12:13:55 2011   SMTP client failed to send email
(NOTHING ABOUT BLOCKING IPs IN BETWEEN)
[INFO]   Sun Jan 30 12:13:25 2011   SMTP (Email) server plus.smtp.mail.yahoo.com is at IP address 98.136.44.53

BTW, the above message was generated with the following settings in place:

ENABLE

Enable Email Notification : (CHECKED)

EMAIL SETTINGS

From Email Address: example@yahoo.com
To Email Address: example@hotmail.com
SMTP Server Address: plus.smtp.mail.yahoo.com
SMTP Server Port: 25
Enable Authentication : (CHECKED)
Account Name: example@yahoo.com (YES IT'S THE SAME AS THE ONE ABOVE)
Password: <THE CORRECT PASSWORD>
Verify Password: <THE CORRECT PASSWORD>

EMAIL LOG WHEN FULL OR ON SCHEDULE

On Log Full: (UNCHECKED)
On Schedule: (CHECKED)
Schedule : Send Email (YES THAT'S THE NAME OF THE SCHEDULE I CREATED)
Details : Sat All Day

Gonna give D-Link a call again, hopefully I will be speaking with a non-noobish representative.

[thecreator]

I just contacted TELUS and they informed me that they are not blocking me in anyway from the internet. That is, there isn't any restrictions on my internet connection. Still, no luck getting my router to send the email log, could it be the router's firewall? I doubt that because whenever i view the log after forcing it to send the email immediately, I never see any information about blocking an IP in the middle of the procedure. All I see is something similar to:

[INFO]   Sun Jan 30 12:13:55 2011   Failure sending log email - try again in 4 minutes
(NOTHING ABOUT BLOCKING IPs IN BETWEEN)
[WARN]   Sun Jan 30 12:13:55 2011   SMTP client failed to send email
(NOTHING ABOUT BLOCKING IPs IN BETWEEN)
[INFO]   Sun Jan 30 12:13:25 2011   SMTP (Email) server plus.smtp.mail.yahoo.com is at IP address 98.136.44.53

BTW, the above message was generated with the following settings in place:

ENABLE

Enable Email Notification : (CHECKED)

EMAIL SETTINGS

From Email Address: example@yahoo.com
To Email Address: example@hotmail.com
SMTP Server Address: plus.smtp.mail.yahoo.com
SMTP Server Port: 25
Enable Authentication : (CHECKED)
Account Name: example@yahoo.com (YES IT'S THE SAME AS THE ONE ABOVE)
Password: <THE CORRECT PASSWORD>
Verify Password: <THE CORRECT PASSWORD>

EMAIL LOG WHEN FULL OR ON SCHEDULE

On Log Full: (UNCHECKED)
On Schedule: (CHECKED)
Schedule : Send Email (YES THAT'S THE NAME OF THE SCHEDULE I CREATED)
Details : Sat All Day

Gonna give D-Link a call again, hopefully I will be speaking with a non-noobish representative.

Hi MrElectrifyer,

On Log Full: Check it.
On Schedule: Check it
Schedule: Never
Details Never

Works fine for me.

[MrElectrifyer]

Hi MrElectrifyer,

On Log Full: Check it.
On Schedule: Check it
Schedule: Never
Details Never

Works fine for me.

With settings similar to myne in place does it still work for you? I 100% doubt that those settings could be the cause, but still gonna give that a shot; D-Link was created by humans, so there might just be a bug there.

UPDATE: Yah that wasn't the cause, but thanks for the attempt, any other non-noobish suggestions would be really appreciated

[thecreator]

With settings similar to myne in place does it still work for you? I 100% doubt that those settings could be the cause, but still gonna give that a shot; D-Link was created by humans, so there might just be a bug there.

UPDATE: Yah that wasn't the cause, but thanks for the attempt, any other non-noobish suggestions would be really appreciated

Hi MrElectrifyer,

Do you have Email Priviledges, that is, Email Addresses from your ISProvider? Like Comcast or Verizon or Time-Warner?

Try using them instead.

Also are using Outlook Express, Windows Live Mail or Outlook or similar program to download all Emails from your Email Account and leaving no Emails in your Inbox online?

Me - I download all Emails store them on my computer. I don't store any Emails online.

Could your Inbox be full, if you aren't like me?