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Author Topic: Port Forwarding doesn't work and tech support is not helping  (Read 64382 times)

FuriaRi0T

  • Guest
Re: Port Forwarding doesn't work and tech support is not helping
« Reply #45 on: October 04, 2008, 10:35:23 AM »

I was also having problems with Port-Forwarding, mainly with steam CLIENT side. I was just trying to play, and server lists wouldn't populate. Periodically, they would finally populate, but the server would timeout before I could even connect. I went through and deleted all of my port-forwarding rules, and miraculously everything works fine now.

It looks as if port-forwarding isn't actually forwarding anything, but blocking it.
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Lycan

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  • Posts: 5335
Re: Port Forwarding doesn't work and tech support is not helping
« Reply #46 on: October 06, 2008, 08:20:20 AM »

Actually it looks like UPnP is not responding to port forward requests.
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JackUup23

  • Level 1 Member
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  • Posts: 17
Re: Port Forwarding doesn't work and tech support is not helping
« Reply #47 on: October 09, 2008, 09:20:42 AM »

So were you able to recreate the problem yet Lycan? Still not working for me, thanks for looking into it.
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Fearreality

  • Level 2 Member
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  • Posts: 41
Re: Port Forwarding doesn't work and tech support is not helping
« Reply #48 on: October 09, 2008, 10:59:05 PM »

Well I can no longer help on this issue at this time :(. I have replaced the router with the same model with fw 1.02. If a beta version was released that would allow us to go back then I would be more than happy to test again. I just couldn't have all of the game servers offline any longer than they already were and I was just really tired of testing connection problems for so many hours while having to pay D-Link to do so. I really wish D-Link would have made this seem like more of an urgent issue since we did pay a hefty price for these routers and they were broken by an official release.  :'(
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Reinvented

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  • Posts: 437
Re: Port Forwarding doesn't work and tech support is not helping
« Reply #49 on: October 10, 2008, 10:58:29 AM »

1.13 has been utter crap for me.  I can't host ANYTHING.  Causes severe lag when trying to host Warcraft 3 games.

I need either a new router or a new FW badly.  I can't stand this, not having a workable firmware for months!
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PilE

  • Level 1 Member
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  • Posts: 1
Re: Port Forwarding doesn't work and tech support is not helping
« Reply #50 on: October 10, 2008, 04:18:47 PM »

My DGL-4500 has been sitting on a shelf collecting dust for about 3 months now. It's a brick. It's useless. I have been using my old Netgear since the day I installed the 1.10 firmware.

It seems that everybody, including me, had no problems with firmware version 1.02.

Why doesn't D-Link let everybody go back to 1.02? Re-release it and call it 1.14.

Atleast then I could actually use the product that I paid for.
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Reinvented

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  • Posts: 437
Re: Port Forwarding doesn't work and tech support is not helping
« Reply #51 on: October 10, 2008, 07:12:14 PM »

The reason we couldn't go back to 1.02, was because there was an update to the OS of the firmware.  It may have even patched some DNS poisoning problems there were a while ago.  We are kind of out of luck, but since there were already issues present, we might as well go forward and try and work on it all.  I moved back to 1.12, and I can host games no problem now.

I just wish all of this would get fixed really soon, because it's been almost a year since I've had the router, and nothing has gotten fixed.  And the router warranty is almost up too, so therefore any problems that I might have, I get jack s***.  I do WISH that they would extend our warranty for the DGL line, especially since we paid lots of extra money for it, and have all sorts of problems.  Where's our support Lycan?
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JackUup23

  • Level 1 Member
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  • Posts: 17
Re: Port Forwarding doesn't work and tech support is not helping
« Reply #52 on: October 10, 2008, 07:55:53 PM »

DLink? Lycan? Are you listening we are not crazy here, people are having serious problems with this router, dont get us wrong, when it works it works fantastic but for the most part it is not working, I dont understand why it would be that hard to pin down and fix, can you not look at 1.02 and see where the problem might have arisen? I am now using a 4500 with 1.02 but I will not upgrade the firmware because I know what will happen, thus I cannot send any kind of logs Please help us out we trusted you with our hard earned cash, thanks.   :-\
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ItzGenX

  • Guest
Re: Port Forwarding doesn't work and tech support is not helping
« Reply #53 on: October 12, 2008, 03:59:31 PM »

I may not have a DGL, was thinking about getting it, but price was too great.  The thing is, if I got it, I would have ended up with the same fate that I am with my DIR-625.  It worked fine when I pulled it out of the box yesterday all the way until I decided to upgrade the firmware (Rev. C2 v3.06).  That is when I have a port problem just like you guys.  There is a problem with the coding of firmware for many router models causing the port system to go haywire.  Downgrading the firmware doesn't seem to help any either.
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gshaghoian

  • Guest
Re: Port Forwarding doesn't work and tech support is not helping
« Reply #54 on: October 12, 2008, 05:45:24 PM »

I would recommend a DIR-655 instead of the DGL series.

 :)
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IG88

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  • Posts: 9
Re: Port Forwarding doesn't work and tech support is not helping
« Reply #55 on: October 14, 2008, 10:47:25 PM »

Well everyone.  I seem to have figured out the answer to this.  And probably the reason D-Link can not seem to reproduce the issue... That is even if they are trying too... anyway.  If you want your port forwarding to work and DHCP and probably every other function of this thing.  You need to do the following.. 

Your going to love this...

Reset it and set the thing up from scratch.  If you restore your old configuration this thing goes nuts.  To the point that if you change a setting and try and save it, it will crash reboot and not save the setting.

Sorry everyone.  But I'm playing all my PS3 games now, just had to put all my settings back in by hand... very nice QA on the firmware D-Link.  Guess I shouldn't be too hard on ya, Linksys isn't much better.

Good luck all.
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Fearreality

  • Level 2 Member
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  • Posts: 41
Re: Port Forwarding doesn't work and tech support is not helping
« Reply #56 on: October 14, 2008, 10:58:11 PM »

Well everyone.  I seem to have figured out the answer to this.  And probably the reason D-Link can not seem to reproduce the issue... That is even if they are trying too... anyway.  If you want your port forwarding to work and DHCP and probably every other function of this thing.  You need to do the following.. 

Your going to love this...

Reset it and set the thing up from scratch.  If you restore your old configuration this thing goes nuts.  To the point that if you change a setting and try and save it, it will crash reboot and not save the setting.

Sorry everyone.  But I'm playing all my PS3 games now, just had to put all my settings back in by hand... very nice QA on the firmware D-Link.  Guess I shouldn't be too hard on ya, Linksys isn't much better.

Good luck all.

I am glad others are working the issue out there IG88. I love the fact you were able to get your PS3 working this way. I just wanted to throw my 2 cents in as this procedure you outline is exactly how I did mine about 20 times. Same result every time for me; Xbox Live didn't work and the servers wouldn't broadcast over UDP.
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neoak

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  • Posts: 7
Re: Port Forwarding doesn't work and tech support is not helping
« Reply #57 on: October 15, 2008, 05:49:10 PM »

My DGL-4500 has been sitting on a shelf collecting dust for about 3 months now. It's a brick. It's useless.

Same for me. The OLED screen doesn't work anymore. Router doesn't work when i give it a public IP and i can't call tech support from where i am due to their cheap 1800 service.

This seriously sucks. We paid a lot for the dgl-4500 and lo, behold, basically no tech support.
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pimpyo

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  • Posts: 3
Re: Port Forwarding doesn't work and tech support is not helping
« Reply #58 on: October 19, 2008, 09:53:20 PM »

UPNP enabled the whole time.

With the xbox live rule enabled for my 360's IP, I could not connect to Xbox Live.

With the rule disabled, I could connect to Xbox Live w/o problems.

I did a 'restore system defaults' from the system page, and then once that completed did a hard reset using a paperclip and the reset button on the back of the router.  I reset everything from scratch and now my firewall settings/rules actually work.

Hope that helps.
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MPDamon

  • Level 2 Member
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  • Posts: 62
Re: Port Forwarding doesn't work and tech support is not helping
« Reply #59 on: October 19, 2008, 10:01:04 PM »

UPNP enabled the whole time.

With the xbox live rule enabled for my 360's IP, I could not connect to Xbox Live.

With the rule disabled, I could connect to Xbox Live w/o problems.

I did a 'restore system defaults' from the system page, and then once that completed did a hard reset using a paperclip and the reset button on the back of the router.  I reset everything from scratch and now my firewall settings/rules actually work.

Hope that helps.

Having the same problem right now.  With the rule enabled I get nothing.   This router has actually become quite funny.  I got a new 360 and didn't have the 360 getting the right IP for the rule and after realizing it last night and switching it I started to have the problem of not being able to connect to Live.  I'm sorry D-Link and Lycan but I feel sorry for people actually buying this router off the shelves now.  It's become sad. 
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