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[Ecsa0014]

With the network cable from the Duo to the router installed, and the phone connected to the Duo, power down the duo wait 15 seconds, re-apply power to the Duo, you should get now have a blinking green light on the Duo and get a ring back on the phone shortly. If that does not work...Make sure all your connections are good. Then, with all you components hooked up (including the duo with the phone hooked up to it), power down everything off, reboot modem (wait), restart router (wait), restart Duo (you should get ring back in around 10-15 seconds).

Those are the first things I tried (several times) and no luck.

[gplung]

Try this,

* Setup, Internet page - unchecked “Enable Advanced DNS Service” (default is checked)
* Setup, Internet page - configured 4.2.2.2 and 4.2.2.1 as primary/secondary DNS
* Setup, Network Settings page - unchecked “Enable DNS Relay” (default is checked)
* Power cycle the 655, wait 2 minutes, power cycle the Duo.

I would try the DNS options 1 & 3  first and then, if needed, reconfigure the primary and secondary DNS.

Good luck

[timb]

I am experiencing a similar problem. I am using the DIR-655 in front of a sipXecs PBX. For remote worker phones to connect to sipXecs, SIP ALG needs to be disabled. When I first started using the DIR-655 with the original firmware, my remote worker phones were no longer able to register. My first thought was that SIP ALG was enabled, but no setting was listed.

I applied the 2.01NA firmware, and the SIP ALG setting is now shown. This setting is enabled by default. I'm pretty sure that the original firmware had it enabled, as 1) sipXecs behaves the same way with 2.01NA with SIP ALG enabled as it did before with 2.00NA, and 2) when I disable SIP ALG, I am no longer able to register to my ITSP.

In any case, it looks like the DIR-655 rev B with the 2.01NA firmware is still messing with the data somehow even when SIP ALG is disabled, as I should be able to register with my ITSP with SIP ALG disabled. I can successfully register to the same ITSP using the same sipXecs box with two other routers that don't do SIP ALG.

If I have some time, I may run a trace to confirm it. However, I thought I'd mention this now, just in case someone else runs into a similar problem.

[Ecsa0014]

Try this,

* Setup, Internet page - unchecked “Enable Advanced DNS Service” (default is checked)
* Setup, Internet page - configured 4.2.2.2 and 4.2.2.1 as primary/secondary DNS
* Setup, Network Settings page - unchecked “Enable DNS Relay” (default is checked)
* Power cycle the 655, wait 2 minutes, power cycle the Duo.

I would try the DNS options 1 & 3  first and then, if needed, reconfigure the primary and secondary DNS.

Good luck

Thanks for the advice but still no luck. I am really hoping this can be fixed. Timb did you ever get a chance to run the trace?

[thecreator]

Thanks for the advice but still no luck. I am really hoping this can be fixed. Timb did you ever get a chance to run the trace?

Hi Ecsa0014,

See this post: http://forums.dlink.com/index.php?topic=36970.0

Once you upgrade the firmware 2.01 on a Rev. B DIR-655 Router, you must physically do a Factory Reset on the Router, then reenter all Settings manually. You can't restore. That causes problems.

[timb]

I haven't done a trace yet, as other projects have taken priority (as they usually do). I hope I'll have time soon, but it looks like I'm going to have to put this on hold for a few weeks.

I'll probably try a factory reset first. I also restored my configuration after applying the firmware update, which according to thecreator could cause problems.

[Ecsa0014]

Hi Ecsa0014,

See this post: http://forums.dlink.com/index.php?topic=36970.0

Once you upgrade the firmware 2.01 on a Rev. B DIR-655 Router, you must physically do a Factory Reset on the Router, then reenter all Settings manually. You can't restore. That causes problems.

Thanks, I already knew a restore wouldn't work but even after a full factory reset I am still having no luck. I have tried everything I know to do and every suggestion I could find but nothing works. Something is still keeping me from connecting. Had I not had my Duo working flawlessly with another router I would think something was wrong with it but it seems there is still something on the 655 that is not cooperating with the Duo. I really hope this can be resolved because aside from this issue I really like my 655.

I haven't done a trace yet, as other projects have taken priority (as they usually do). I hope I'll have time soon, but it looks like I'm going to have to put this on hold for a few weeks.

I'll probably try a factory reset first. I also restored my configuration after applying the firmware update, which according to thecreator could cause problems.

Thanks timb, If you do manage to find time to run that trace please report your results.