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Author Topic: PS3 Remote Start Over Internet Ongoing Issue  (Read 21568 times)

MPDamon

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PS3 Remote Start Over Internet Ongoing Issue
« on: September 25, 2008, 08:41:34 PM »

I am starting a new thread as I have done some more testing and I feel the other thread title is misleading. 

Somewhere it was stated that it was know to have UPNP problems with the PS3.  For this problem UPNP can be taken out of the equation.  While UPNP can be an easy way to configure PS3 Remote Start over the internet it can also be set up with UPNP disabled on the router and just by using a port forward which is the way I like to do it.  However it works neither way on the 4500.

 But.... it works just fine with the 4300 both ways.  I had a 4300 in a box so I tried it with both 1.8 and the new 1.9 and it worked great with both. 

I also want to add that for testing a PSP is not needed.  While the PSP connects to the PS3 ... the problem is like stated. "The PS3 turns itself on after a few seconds of being turned off with remote start over internet enabled and connected to a 4500. 

Whatever had changed from 4500 1.02 has caused the problem.  Also since the 4300 works fine it would be easy to compare that code.  I can almost assure you that it has something to do with ARP requests from the router to the PS3. 

If you could please pass along this added info that would be great. 

Quote
I am more than willing to help but in multiple threads I reported the problem with the PS3 Remote Start over the Internet and never a response.  I am a Network Admin so I can explain things pretty well when their is a problem but I got no response to any of my posts in previous threads.   

Here is the issue.  May or may not be the same thing you are referring to with the UPnP.  The PS3 has an option for remote start and additionally remote start over the internet (which is what is broken with the 4500 and firmware after 1.02).    Basically the PS3 listens on port 9293 - TCP I think.  When it gets a request on that port it starts up the PS3 in remote play mode allowing the PSP to connect over the internet.  Yes UPnP will work for this but another option if you know what your doing is to turn off UPnP and forware port 9293 to your PS3 which works great - or did in 1.02.  With the new firmware the PS3 turns on by itself after a few seconds of turning it off.  I'm assuming the new firmware is sending ARP requests for some reason and causing this to happen.

there are many things i have tried to resolve this.
I have tried just turning about every option possible off on the 4500 and assigning the PS3 a static IP instead of a DHCP reservation without any luck.  Any combo I try gets the same result of the PS3 turning on by itself with remote play over the internet enabled.
« Last Edit: September 25, 2008, 08:43:53 PM by MPDamon »
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MPDamon

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Re: PS3 Remote Start Over Internet Ongoing Issue
« Reply #1 on: September 26, 2008, 07:32:42 AM »

Also I'm a little disappointed to see that the new beta firmware seems to be nothing more than adding features.  I'm all for adding features but with so many of the hardcore user base experiencing problems and spending the time to give feedback on the issues I really feel that these issues should be addressed.  It's been quite some time now since the upgrade from 1.02 that has caused so many problems.  It's time to get this stuff taken care of. 
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anon

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Re: PS3 Remote Start Over Internet Ongoing Issue
« Reply #2 on: September 26, 2008, 08:21:53 AM »

They’re working on it from what I’ve been told…many times. It does “seem” as if fw1.12 did more damage than good to gamers. I was waiting to see if a fix was coming soon after 1.12 slowed down the dgl-4500 I have. But with the release of the 1.13b and no fixes, I’ve just sent out for a replacement hoping it will work as intended or at the least like when I had fw 1.02.

I do appreciate the hard work the mods are doing to try and help/fix these issues.
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MPDamon

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Re: PS3 Remote Start Over Internet Ongoing Issue
« Reply #3 on: October 08, 2008, 08:33:20 AM »

Is there any updated status on this issue?
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MPDamon

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Re: PS3 Remote Start Over Internet Ongoing Issue
« Reply #4 on: November 11, 2008, 03:41:03 PM »

1.15 did not fix this issue.
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funchords

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Re: PS3 Remote Start Over Internet Ongoing Issue
« Reply #5 on: November 28, 2008, 07:55:35 PM »

See my post about 9 messages down:

http://www.dslreports.com/forum/r21470560-Help-Me-DIR655-ACCESSING-ARP-TABLE

In short -- This is 100% a Sony issue. 

What Sony did was to tell its device to wake up when it hears an ARP broadcast from the MAC address associated with the default gateway.  That's [exploitive deleted].  Even if D-Link did stop broadcasting every 60 seconds, it would still have to broadcast any time any port scanner ran across the PS3's open WAN port(s) and the PS3 would activate.  That is, to put it nicely, not very elegant programming.

Yes, D-Link has done something non-standard with ARP broadcasts (perhaps buggy, I'm not willing to go that far without hearing their justification), and yes, D-Link ought to make a change here if it can. 

But Sony needs to fix the problem with the PS3.  I'm not sure from which part of the codebase this code comes, Sony can be assured that D-Link isn't the only company using it --- now or in the future.


PS:  In case anyone thinks I cursed here on the forums, I did not.  The forum software thinks that the four-letter word beginning with D and ending with B and means "not smart" is an expletive (not exploitive).  Wow!
« Last Edit: November 28, 2008, 08:00:30 PM by funchords »
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anon

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Re: PS3 Remote Start Over Internet Ongoing Issue
« Reply #6 on: November 29, 2008, 12:09:59 AM »

I would not go as far as to say 100% of the fault is SONY.
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funchords

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Re: PS3 Remote Start Over Internet Ongoing Issue
« Reply #7 on: November 29, 2008, 02:01:11 AM »

I would not go as far as to say 100% of the fault is SONY.
That means a lot coming from "anon" with zero rationale. 

If you have reason to the contrary, let's hear it.  I don't have a PS3, so I certainly am operating in the blind.  I also don't understand why waking the unit (for any reason) should cause Remote Start to stop working.  If the unit really wants to wake up due to an ARP broadcast, fine. Shouldn't it stay in Remote Start/Remote Play enabled mode -- why deactivate it on a failed connection? 
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anon

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Re: PS3 Remote Start Over Internet Ongoing Issue
« Reply #8 on: November 29, 2008, 01:30:39 PM »

Guess I’ll start by saying nice work on the user name tie-in. You don’t see much of that creativity on these forums.

I don’t have tons of reason to why I think what I stated earlier as being true. I will say that I myself continue to have issues using the dgl-4500 with a PS3 and PS2. This only after installing fw 1.12-1.15. With fw 1.02 I had no such problems; in fact I was very happy with the performance I was getting when it came to gaming on 5GHz. Not enough right?

I then switched out the dlink router with a netgear…problems gone. Next, I gave an old belkin a try… and again problems gone. Back in with the dlink and the problems are back. And why I don’t just use these routers? Because the dlink router killed them in performance with fw 1.02.

The problems I have are listed in past posts.
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MPDamon

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Re: PS3 Remote Start Over Internet Ongoing Issue
« Reply #9 on: December 02, 2008, 09:25:19 AM »

See my post about 9 messages down:

http://www.dslreports.com/forum/r21470560-Help-Me-DIR655-ACCESSING-ARP-TABLE

In short -- This is 100% a Sony issue. 

What Sony did was to tell its device to wake up when it hears an ARP broadcast from the MAC address associated with the default gateway.  That's [exploitive deleted].  Even if D-Link did stop broadcasting every 60 seconds, it would still have to broadcast any time any port scanner ran across the PS3's open WAN port(s) and the PS3 would activate.  That is, to put it nicely, not very elegant programming.

Yes, D-Link has done something non-standard with ARP broadcasts (perhaps buggy, I'm not willing to go that far without hearing their justification), and yes, D-Link ought to make a change here if it can. 

But Sony needs to fix the problem with the PS3.  I'm not sure from which part of the codebase this code comes, Sony can be assured that D-Link isn't the only company using it --- now or in the future.


PS:  In case anyone thinks I cursed here on the forums, I did not.  The forum software thinks that the four-letter word beginning with D and ending with B and means "not smart" is an expletive (not exploitive).  Wow!

I agree it's not ideal. And Sony does warn that it won't work with certain routers.  With that said though the DGL-4500 is a gaming router.  Also it worked with 1.02 firmware and works great with the latest firmware for the DGL-4300.  All I am saying is that something changed when the new OS came for 1.10 and these forums are here to fix issues people are having.  I find it a much better solution to have D-link figure out what changed than to have Sony change the way the PS3 is coded :)

I can tell you that they are working on it after they requested I send some directions for testing.  I'm happy that I could help and am pretty confident at this point that they have found the problem and are working on it. 
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funchords

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Re: PS3 Remote Start Over Internet Ongoing Issue
« Reply #10 on: December 02, 2008, 11:00:13 AM »

I agree it's not ideal. And Sony does warn that it won't work with certain routers.  With that said though the DGL-4500 is a gaming router.

I think that reasoning is perfect.  I also think D-Link should make a change. http://www.dslreports.com/forum/r21487882-

I agree it's not ideal. And Sony does warn that it won't work with certain routers.  ... I find it a much better solution to have D-link figure out what changed than to have Sony change the way the PS3 is coded :)

The question is "Whose bug is this?"  It's 100% Sony's bug. 

1.  Even if D-Link stops the once-per-minute ARP broadcasts, it will make an ARP broadcast when something hits the PS3's open port on the WAN side.  If that's not a PSP, then the PS3 ought to fall back asleep ready for Internet Remote Play. My understanding is that it sleeps with Remote Play disabled. 

2.  D-Link isn't the only vendor working from this code base.  As Sony warns, it won't work with certain routers.  Is this ARP issue why? 

3.  Finally, there simply is no standard or expectation that supports the idea that an ARP broadcast from the gateway is the universal signal to wake up.  It's too common, and thus too ****e to false alarms -- which is what's happening here (every 60 seconds). 

I can tell you that [D-Link techs] are working on it after they requested I send some directions for testing.  I'm happy that I could help and am pretty confident at this point that they have found the problem and are working on it. 
I'm professionally curious as to why D-Link or its vendor chose to do this in the first place.  It's a pretty weird and "chatty" thing to do.  Like I said in the other post, it doesn't agree with the standard -- but I'm guessing the major concern back in the 1982 (RFC 826) was slow links which isn't the case in this gigabit age.
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anon

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Re: PS3 Remote Start Over Internet Ongoing Issue
« Reply #11 on: December 02, 2008, 01:15:55 PM »

What I want to know is why did it only start after installing f/w 1.12? Didn't happen with f/w 1.00 or f/w 1.02.
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Lycan

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Re: PS3 Remote Start Over Internet Ongoing Issue
« Reply #12 on: December 03, 2008, 09:04:52 AM »

We're currently working with Sony to attempt to correct our "differences" in a few things. Sony on the other hand has been less then forthcoming with detailed information on the code for the PS3 (my guess is their not excited about giving it out because of possible hacks.), so things are going slowly.
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MPDamon

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Re: PS3 Remote Start Over Internet Ongoing Issue
« Reply #13 on: May 02, 2009, 12:03:19 PM »

We're currently working with Sony to attempt to correct our "differences" in a few things. Sony on the other hand has been less then forthcoming with detailed information on the code for the PS3 (my guess is their not excited about giving it out because of possible hacks.), so things are going slowly.

1.20 didn't do anything with this!  Any word on what's going on.  I know the process of getting with Sony.  On the other hand it's pretty obvious what the issue is.  Like I said before I don't see why they can't compare to the old version of the router firmware that worked.  Or to the 4300?  Also I installed dd-wrt on an old Linksys and it works fine.  The only router I have on hand that has this problem is the 4500.  This is taking way to long to get resolved. 
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cedric205

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Re: PS3 Remote Start Over Internet Ongoing Issue
« Reply #14 on: May 28, 2009, 12:01:45 PM »

This is the only problem I have with this router please fix this and give us and update soon.
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