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Author Topic: SharePort USB Utility Causes PC Reboot  (Read 6157 times)

mazman

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  • Posts: 18
SharePort USB Utility Causes PC Reboot
« on: October 10, 2008, 02:44:40 PM »

I've tried installing the SharePort Network USB Utility on Vista 32 bit. All seems to go well with the install untill the very end when my PC will crash/reboot.

Any troubleshooting ideas?
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EddieZ

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  • Posts: 2494
Re: SharePort USB Utility Causes PC Reboot
« Reply #1 on: October 10, 2008, 03:12:36 PM »

You might wanna reinstall and update your Intel chipset drivers to the latest version.

But you also might give some more info because we have to guess what kind of system you have, ans consequently no one can offer a real solution. BTW, It is flawless on my two Vista installs.
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mazman

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  • Posts: 18
Re: SharePort USB Utility Causes PC Reboot
« Reply #2 on: October 10, 2008, 03:31:01 PM »

I have an HP Pavillion d4100e, Athlon X2 4200+ with the Socket 939 chipset, 4GB RAM
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EddieZ

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Re: SharePort USB Utility Causes PC Reboot
« Reply #3 on: October 11, 2008, 08:49:31 AM »

Next step (after updating drivers): get the logs and find out what driver is causing the crash
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mazman

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  • Posts: 18
Re: SharePort USB Utility Causes PC Reboot
« Reply #4 on: October 11, 2008, 02:20:49 PM »

Where would I find the log file?
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EddieZ

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  • Posts: 2494
Re: SharePort USB Utility Causes PC Reboot
« Reply #5 on: October 11, 2008, 05:00:01 PM »

Ever heard of Google...?  >:(

http://publib.boulder.ibm.com/infocenter/wmbhelp/v6r0m0/index.jsp?topic=/com.ibm.etools.mft.doc/an04090_.htm
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DIR-655 H/W: A2 FW: 1.33