No, this is not a solution to the problem, sorry.
I just spent about 2 hours on the phone with D-Link on this issue but a couple of items of note.
I opened an incident through the Web support form. After a couple of go rounds I got an email response saying to call. So, I called and after being on hold, talking to someone, being transferred, being on hold, escalating, etc. (typical of product support the around the world I think) I talked to a 3rd level support guy. Nice fellow. After we discussed the issue several more times I asked him if this was a known issue with FW 1.01 and he replied that I was the first one to call about the issue. From reading this forum I find it hard to believe that no one else has opened a support incident here or talked to D-Link technical support but that is what he said. He then put me back on hold and said he had talked to the product manager…same type of response, “no, I was the first to call”. I then pointed him to this forum entry and asked who the person from d-link was that was responding at various times to the thread…it was the product manager, so I guess we were playing the same parsing words game that our politicians use.
At the end of all that, he said to remove the 2nd drive and save the settings, restart and things should be saved. That did not work. Then the answer was to remove the drives, totally reformat the drives in a PC someplace and reinsert them and that should fix the problem. Since I don’t have any way to do that, I declined. He then said that they would try to recreate the issue in the lab. I told them that I had a perfectly good test device sitting on my desk and I’d be happy to exchange it with them if they were serious about fixing the issue…. They will get back to me on that one but I suspect d-link has not mechanism for doing that type of thing.
In any case, no resolution and no useful information from my couple of hours on the phone. If it is true that no one else has submitted a support incident on this item or called, I would suggest that you all do so. My case Id is DLK400045063 in case you want to reference that as a description of the issues.
On my box, what I did find was that after restarting the device all share permissions on the Network Access tab are missing. If I restart the box again, this time Volume_1 All users and the “All accounts” check box is displayed so I can add back my shares. This will continue to work until the box is restarted at which point I go through the process again.
For now I’m reverting to FW V1.00 and looking for a different NAS solution. Any suggestions on what I should try as an alternative to d-link products?
Neil
Author
Topic: Permissions for "all"/anonymous (Read 82924 times)