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[HMR]

Hi,

I currently have a 500GB WD drive in my DNS-323.  I just upgraded to F/W 1.06 and now my email notification no longer works.  I want to do a hard reset (i.e. put a pin in the back of the reset hole) and re-enter my settings to see if that resolves the issue.

Is this safe to do so without losing my data on my hard drive?  What is the recommended method of doing this (if any)?

Thanks,
HMR.

[hilaireg]

Two words ... back up.

Although it shouln't be a issue, it is in your best interest to have a copy of your data somewhere else in case Murphy happens to be visiting the day you decide to reset. 

[HMR]

Thanks for the reply.  After I do a hard reset and then reboot it Im guessing it the wizard will ask me if I want to reformat the hard drive.  Is there a way around that question?

[fordem]

Under normal circumstances you can press the reset button and reset the unit back to it's default settings without losing data - it should not prompt you to format the drive.

The point that is being made is - what happens if this turns out to be "abnormal" circumstances.  By not having a backup you place your data at risk, even if you didn't need to reset the device, your data is risk.

[nightshocker]

you could unplug the HDs before you reset.... but even then you should back up...  which is funny because I use the 323 as a back up... imo

[hilaireg]

RAID1 is for disk redundancy - NOT data backup - don't confuse the two.

Always have a backup handy because:

- data corruption can occur on any RAID solution
- file recovery is not typically handled by a RAID solution
- RAID solution don't typically offer a way of retrieving a previous version of a file


Cheers,

[fordem]

you could unplug the HDs before you reset.... but even then you should back up...  which is funny because I use the 323 as a back up... imo

First - not everyone uses their DNS-323 to store backups - and second - whether or not you choose to back up your backup is your business - but let me explain it this way ...

In the days when backup was done to tape, chances of data loss due to a failed backup system were relatively low, if the tape drive failed, you simply replaced the drive and stuck the tape in the new one, and if the tape itself failed, there would usually be another one a day or so older, assuming that a backup strategy such as grandfather/father/son was being used - so the risk of data loss was not that significant.

A lot of SMB backups are now disk-to-disk (D2D) - I won't elaborate on the reasons which are essentially cost and speed - however there is a very real risk of the disk failing and the backup data being lost - even with the grandfather/father/son strategy, all the backup data sets are stored on the same drive, so if the drive fails, all the backups are lost.

What's the chance of your primary drive failing at the same time your backup drive fails?