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Author Topic: Connection Problems  (Read 20069 times)

Pipp32

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Re: Connection Problems
« Reply #15 on: February 25, 2011, 09:07:38 AM »

sry been really busy ! I been running off the modem for past 2 days.

 I setup the router like you asked and turned the WiFi off .

My computer is connected through wire. I only have iphones and Apple TV connected through wifi.

I checked and their about 5-6 wireless routers in area! I dont have cordless phones.  

as far as log entries I checked the Status Tab. it says it has 2000 log entries ! dont know what that means.

well as you can see internet is up rite now..hope it stays up !

Will keep you posted !
« Last Edit: February 25, 2011, 09:11:30 AM by Pipp32 »
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FurryNutz

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Re: Connection Problems
« Reply #16 on: February 25, 2011, 09:35:30 AM »

Ok, take a look at the Log entries themselves under Status/Logs both with WiFi off and on. You can post a sample of the entries here if you want to.

After you have tested the router with WiFi off for a bit, turn on the WiFi, Single mode G @ 2.4Ghz and then try the iPhone 4 only. Leave off other Wifi Devices for testing. Since you said you have other WiFi in the area, lets try changing channels for this test. You'll need to try each one if you can. Start with 11 and work your way to 1. Let us know if you see any connection problems using these settings.

If your router and devices are in close proximity most of the time, you could lower the output radio power as well and test. Sometimes having the default power set to high may not work as well since there are other radios in the area. This will make the WiFi radio foot print in your house smaller and may lesson the interference.

I presume while on wired the router will and should remain stable.

Keep us posted.
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xkrazzy

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Re: Connection Problems
« Reply #17 on: February 25, 2011, 03:06:23 PM »

I just wanted to report back and say it's almost been a week and I haven't had any connection problems since the update.

However I do have another question I think you could help me with. My router is at the top floor of my house, and I have a laptop on the next floor directly under it. Is there any way I can improve the wireless signal for that laptop? I already have one of the three antennas pointing downward so that the laptop can get a better connection.
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FurryNutz

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Re: Connection Problems
« Reply #18 on: February 25, 2011, 03:16:20 PM »

What wireless modes are you using? If you can move to Single mode G at 2.4Ghz and try it. Or if you need N, try Mixed G and N at 2.4Ghz.

The materials in the house maybe affecting how the signal is getting passed. If some of these modes don't work well down there, I would suggest getting an AP or relay down there to help the signal.


Glad the router is working better since the update.  ;)
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Pipp32

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Re: Connection Problems
« Reply #19 on: March 02, 2011, 07:41:49 AM »

I set it to single mode G @ 2.4ghz on channel 11 . Its been 3days and no problems no disconnections. I'm now setting it to mixed G & N @ 2.4ghz. I was ready to send this piece back. Well Ill keep u up updated !
« Last Edit: March 02, 2011, 07:44:11 AM by Pipp32 »
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FurryNutz

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Re: Connection Problems
« Reply #20 on: March 02, 2011, 08:06:45 AM »

Ok, hope it keeps working. Keep us posted.  ;)
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Pipp32

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Re: Connection Problems
« Reply #21 on: March 02, 2011, 01:01:22 PM »

Ok it just went down! Im back on G mode @ 2.4ghz channel 11. N wont work !  Any idea wats causing this ?
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FurryNutz

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Re: Connection Problems
« Reply #22 on: March 02, 2011, 01:23:30 PM »

What mode and freq were you using.
What devices were you using for this test?
Any other WiFi in your area that you can see that maybe using N mode by chance?
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Pipp32

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Re: Connection Problems
« Reply #23 on: March 02, 2011, 04:19:03 PM »

I had it on Mixed N & G !

Apple TV & iphone ! (no laptop)

My computer doesnt connect wifi..its hard wired to router !

& yes ther about 6 other wifi's in area
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FurryNutz

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Re: Connection Problems
« Reply #24 on: March 02, 2011, 04:46:31 PM »

What version is your iPhone. Does the ATV do N mode?

Can you tell what modes the other routers are broadcasting?

Seems like this is only happening with N.
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Pipp32

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Re: Connection Problems
« Reply #25 on: March 02, 2011, 05:39:34 PM »

I have an Iphone 4 . Yes AppleTV2 does support wireless N. I dont know wat neighbors are on how do i check?.

Also when using Apple  TV , downloading on computer and browsing internet. the router disconnects.. Does that mean ..too much traffic and switch channel?
« Last Edit: March 02, 2011, 06:02:13 PM by Pipp32 »
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FurryNutz

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Re: Connection Problems
« Reply #26 on: March 02, 2011, 06:36:45 PM »

What happens if you set a manual channel while using N mode?

There is an application that you can run to see all near by Wifi and what they are running.
http://www.metageek.net/products/inssider/
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Pipp32

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Re: Connection Problems
« Reply #27 on: March 04, 2011, 05:23:51 AM »

SO FAR !

Devices connected to wireless
   1. Apple TV (In living room/15 feet from router) (supports wireless n)
   2. Iphone 4 (supports wireless g not wireless n)
   3. Iphone 3gs (supports wireless g not wireless n)
   4. Desktop Computer (hardwired to router/NO wireless. In bedroom2)
   5. HP laptop ( I hardly use this/collecting dust atm)
  
NO landline phone so no wireless phones(besides my cellphones).
NO bluetooth keyboards. (in case any1 ask/its a wireless connection ::))

Wireless in the area (5-6 wifi spotted/seem to be all on on channels 1-6)
  

Settings I have tried:

Wireless n @ 2.4ghz or 5ghz
  1. If I set to autoscan works for a while but eventually disconnects!
  2. If i set to manuel channel (no channel works)! i eventually get disconnected!

Mixed wireless n/g @ 2.4ghz or 5ghz
Same as above (does not work for me)

Wireless g @ 2.4ghz
  1. If I set to autoscan channel, it works for a while but, eventually gets disconnected.
  2. Some channels work ! channel 11 @ 2.4ghz works for me stays connected!
     ( :) I remember reading somewhere if it works leave it alone! READ #3 )
  3. When set to channel 11 @ 2.4ghz I can only use minimal bandwidth or connections!
      what do i mean by minimal bandwidth/connections.
      Lets say Wifey is watching Apple TV (living room) and I'm using computer (in bedroom2)
      downloading and browsing. I will eventually get disconnected!
    
   4. If I just use 1 device at a time, it will stay connected for days! :-\

I want to be able to use wireless n for streaming media thru apple TV. If not i guess ill settle for wireless g if it can stay connected!

As you can see by my signature. Bandwidth or internet speed is not a problem.(fast internet speed i think)
Signature also has router & modem models
As you can see by my past/previous post ! I have been struggling with this router for almost 2 weeks/maybe more! I think its time to return and try something else. unless someone has any suggestions ! If not I will be returning back today !  Thx

« Last Edit: March 04, 2011, 06:21:52 AM by Pipp32 »
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FurryNutz

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Re: Connection Problems
« Reply #28 on: March 04, 2011, 06:55:09 AM »

Ok, sounds like you've done quiet a bit of testing. I understand the frustration.
I'm curious here,
"NO bluetooth keyboards. (in case any1 ask/its a wireless connection )"
Is this in reference to a wireless keyboard you are using? If so, can you find out what frequency is runs on?


And to confirm, what is the current loaded FW on this unit? I thought you said you had v1.21 before. Is this still loaded by chance?
« Last Edit: March 04, 2011, 06:58:32 AM by FurryNutz »
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Pipp32

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Re: Connection Problems
« Reply #29 on: March 04, 2011, 07:12:53 AM »

sry I dont have any wireless keyboards ! no bluetooth either !

I have the lastest firmware 1.23NA. I downloaded & uploaded just like you instructed. I reset it too.
I followed all your instructions step by step (past 2 weeks). Still no luck !
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