Understand that.
I presume that the router you have looks like on one listed here?
http://support.rapidsys.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=8&nav=0From what I can tell its a DSL modem. I presume that when your on the internet like now that your directly connected to the modem?
When you hook up the 655 router it should be like this:
DSL modem out from WAN port to WAN Port>655. THen your PC connected to the LAN port on the 655.
Make sure the cable going from the DSL modem is good. Try a different one when connected to the 655 router.
Theoretically the DSL modem should connect to the 655. You might have to set up the 655 routers Setup/Internet/Manual setting from DHCP to PPPoE.
The ISP should be able to help you with this information.
Just concerned that maybe there is a configuration issue here between the DSL modem and the 655 router. There router is reporting a connection however is not getting anything when it should. Seems like the handshake between the modem and router isn't happening.
I believe this DSL modem has a built in router as well so if you can get the DSL modem into BRIDGE mode or Transparent mode, then you might beable to get the 655 working. Again, you'll need to set up the 655 router for PPPoE and input the user account information.
I would def call up the ISP and see if this can be done.