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[norbs]

I should start by saying I am no novice when it comes to networks but this router has been nothing but a issue since day one.

*The Setup -
2 wired PCS, 2 Wired Macs, 1 Wireless Iphone, 1 Wireless Ipad.
WPA2 Only / AES key, Channel 6, G/N only, Hidden SSID.

*The Problem -
95% of the time the wireless and wired is running fine. However, Sometimes randomly webpages on the computer will stop loading... but heres the kicker... other internet connected programs like Ventrilo, or torrents, or games will still be working and running from the net like there is no problem. When this happens the internet browsers on the macs and PCs will say page cannot be displayed instantly. Happens to all computers at the same time. After about 10min the webpages will load again. I have 16mbs internet and while this is happening my games and voice chat programs do not go up in ping at all.

I have turned off QoS since that made the most sence... but other then that I have no been able to figure it out. I even turned off wireless while it was happening and it still didnt fix it. A sure fire way to fix it is to restart the router.


Any help anyone? I am 100% stumped. Do I just have a bad out of the box router? it is only 2 weeks old.

[FurryNutz]

Any chance of setting up static IP reserved addresses on the router for your devices?
Set devices to auto obtain IP addresses.
Turn off Advanced DNS service.
Turn ON DNS relay.
Ensure primary and 2ndary DNS addresses are filled in under Setup/Internet/Manual.

Leave off QoS and any traffic shaping options to test.

[FurryNutz]

Has this unit be updated with FW?
Any other WiFi in the area? Might try changing channels, start at 11 and work down to 1.
Any house cordless phones?

I would do a factory reset then set up 1 Wired and 1 wireless device again on static IP address on the router.
Set devices to auto obtain IP addresses.
Turn off Advanced DNS service.
Turn ON DNS relay.
Ensure primary and 2ndary DNS addresses are filled in under Setup/Internet/Manual.

Set wireless to OFF and test the wired device first. Run some web pages and see what happens.
Then set up wireless for single mode G only with security WPA2 and Auto Cypher for this test.
Run some web pages and see what happens.

Only test this with 1 wired and 1 wireless then graduate.

[FurryNutz]

And if you bypass the router and go direct to the ISP modem I presume you don't see this issue?

[FurryNutz]

Wells it possible this unit could be faulty. I would recommend you but a another unit, Same model or different and test it out. If the newer unit proves good then you'll know. You could RMA this unit.

[Clinton]

Current Firmware Version : 2.00NA

Also, I have had wireless turned off and 10min later the issue happened once again. So I do not believe the wireless settings have anything to do with this web page no load.

To be more specific after testing I have found that when this crash happens it does not stop current open live connections. However it stops new connections from being made. 

IE - You are watching a streaming video online (even though the network is crashed it is still actively steaming) Or your playing an online game, it does not disconnect you.

While at the same time - You open a new tab and google.com and the page times out. Or if you close and re-open the game, it will show you have no internet.

i have been having this exact same issue and have not found a solution

[FurryNutz]

Does this issue happen with ALL devices turn OFF accept for one?

[FurryNutz]

I might presume that something isn't right with the configuration if this does not happen with only one device on and the other off. I would troubleshoot the issue further while using one PC then graduate to the next one.

[ssharptx]

I am having the same trouble.  I bought this unit about one month ago, and the problem developed a few days ago.  The only thing new is that a "View Newly discovered UPnP device" icon appears in the tray sometimes.  I do not recall seeing it there before.  I had a Linksys wireless g-router for several years, and I never had this issue.  I am ready to box it up and go back to my other unit.

Oh, and under the "General" tab it says the time is Tuesday, May 11, 2010 5:22:52 PM, instead of April 16, 2011.

[FurryNutz]

Try using single mode G to test.
Try turning off uPnP.
Any other WiFi in the area?
Any cordless phones in the house?

[ssharptx]

Wireless phones: one 900 Mhz and one DECT 6.0 Plus.
There are other locked wireless networks visible.

The system was working without a hitch for weeks; this just started about three days ago.

It is an intermittent problem; that makes it hard to troubleshoot.

I will disable the UPnP.

Time :   Tuesday, May 11, 2010 5:37:43 PM
Firmware Version :   2.00NA , Wed, 12, May, 2010
Why do you think the current date is wroing?

[FurryNutz]

Well seems to be working up until 3 days ago, could mean interference.
Try changing channels, start with 11 and work your way down. I would test Single mode G for now. Maybe Mixed G and N if you have any devices that support N. Try testing with out Wireless phones if you can for a while. It's possible other WiFi in the are has moved in and causing the random drops.

[Stress]

Has anyone made any progress on this issue?  I have the exact same problem.  I've been losing my browsing session intermittently for about a week now.  My computers are wired to the router.  I had 2.00 when this issue began.  Tried 2.01 firmware to no avail.

[FurryNutz]

Norbs and Stress,

What ISP service do you have? DSL or Cable?
What ISP modem do you have? Make and model? Stand alone or built in router?
Does this connection drop happen if directly connected to the ISP modem?

[OpAck]

Let me jump into the fray as well...I'm having similar issues as everyone here.  I purchased my DIR-655 last month and it's been problematic.  Both wireless and wired connections will lose connection intermittently throughout the day.  I've got two iPhones connecting to it throughout the day, a Boxee box, and my laptop (wirelessly).  And randomly (maybe 12-18 times a day), I'll lose connection for a couple mins...then it'll come back on for 5 minutes, then crash again for another few minutes, then come back for another 10 minutes.  Sometimes it might go 5 hours before causing more trouble.  And now I'm getting significant download/upload speed issues...between the wireless connection (0.61 down/0.36 up), a wired connection from the DIR-655 (18 down/0.45 up), and a wired connection directly from modem (32 down/0.48 up).  It is painfully slow.  I've even switched back to my old Linksys router and I didn't have any problems (other than the fact that it's 5 years old).

A little background on my setup...

-The only interference I have in the house could come from two baby monitors.  However, those are switched off on BOTH ends and I'm still having trouble.  Also, I seem to lose connection on both wired and wireless devices at the same time, and that kinda tells me it's not interference.  The router is only about 8 feet from my laptop with a direct line of sight between each other.
-I'm running version 2.00NA, B1 with WPA-Personal. 
-My cable modem is a Motorola SB4200 Surfboard with cable service thru Time Warner (RoadRunner Turbo with Speedboost).  I have no problems if my laptop is connected directly to the modem. 
-I've tried all different channels, including ones different than all of my neighbors' routers, to no avail.  And switching to single G, G+N, B+G+N, WPA on/off...everything, and it still does it.
-I've turned all devices off except my laptop...and it still does it.  It however, seems to get worse when either me or my wife tries to connect via one of our iPhone 4's.
-I recall doing an automatic setup...I didn't do any advanced setup or anything originally.  I have since, reset my factory defaults and started anew, and it still does it. 
-I'm also about (unfortunately) 5 days beyond my 30 days return policy. 

Let me know if you need any more info...and I'll provide whatever I can.  But I'm thinking this unit is faulty.