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[cesthree]

Same here. By now I've helped solving a crapload of user issues. 85% of those were NOT DIR655 related. Approx. only 1% of users come to the forum to seek help, not a platform to rave about 'how wonderful the machine is'. So considering this is aboutthe most popular routers around, the number of complaints and issues is really not that high.

I would.  Come here to rave about how wonderful the machine is.  I rave all the time about how my Lanparty boards are ALWAYS tight from the get go.  DFI doesn't release immediately, but they have a quality motherboard with top notch support over at the club.

So of course you won't here from too many people praising a product when the forum is filled with people booing and hissing in the first place, especially when the product being complained about was a rushed Beta with continual firmware issues that never really get ironed out for the majority.  Stewpid issues that should have been fixed with the FIRST firmware released after what was shipped with the A1's.

Provide a firmware that actually seems to fix the issues for those who DO HAVE issues, and you won't hear from them anymore.

How is it going to help ANYONE by saying "well of course your gonna hear crybabies, that's what a support forum is for, crybabies for us to HAVE to listen to, nevermind their legitimate complaints/concerns"

If you provide support in a support forum, then DO THE DAMN JOB.  Suck it up or find someone who can, or better yet if it isn't really your job, then stop doing it!

I was just making a generalized statement about what is to be found today, D-link's firmwares are VERY frustrating whether you want to admit that or not.

I am not currently having any issues with my A2, I pulled it out of the wastebasket, dusted it off, and gave it another shot.  Seems to be working pretty good now, but by no means worth what I paid for it.

To be honest, if we didn't get the boy a PS3 for Xmas, and I had time to run copper to his room, then the A2 would still be in the pile waiting to be ran the F over with a John Deere 4WD.  I also have a Creative X-FI, EVGA 790i Ultra, and an EVGA 780i in that pile.  All gonna get ran over eventually.

I'll bet that if you went to EVGA's or Creative's support forums you would only find them full of people patting their respective support agents on the back all day long for how great those products turned out.   

Anyways.

When the 1.22 is released, would it be too much to ask for a descriptive explanation of what is actually being changed.  Maybe some additional tuning tips, or what progress was made with the DNS Relay issues with percentages or test results??

I didn't think so.  And that is why people will still *****.

[summerstormpictures]

In response to several recent posts:

This is a forum.

This is one of the typical places that those who purchased D-Link products come to canvas help and advice when they have some sort of problem they need to resolve.

That's thankfully what a forum like this provides for. It's a great self-help resource that hopefully helps cut down on traffic to the ''official'' technical support team.

Certainly some of the ''unfortunate few'' with problems perhaps go overboard and vent sometimes. They are frustrated. It happens. Be kind.

If you're not having problems, great, and I'm sure the ''unfortunate few'' wish we were you. They certainly want to be among you.

However, bashing those with problems is not helpful. It smacks of bitterness and gives me, at least, the impression of someone who has nothing better to do than to look for and to incite conflicts on a forum.

Is it appropriate to barge in on a group therapy session and yell at those with problems, ''What's wrong with you people?''

Is it too much effort to expect civility and understanding anymore?

[EddieZ]

I would.  Come here to rave about how wonderful the machine is.  I rave all the time about how my Lanparty boards are ALWAYS tight from the get go.  DFI doesn't release immediately, but they have a quality motherboard with top notch support over at the club.

Good for you. Just a reminder: the DIR655 is a router (wireless, gigabit lan etc)

So of course you won't here from too many people praising a product when the forum is filled with people booing and hissing in the first place, especially when the product being complained about was a rushed Beta with continual firmware issues that never really get ironed out for the majority.  Stewpid issues that should have been fixed with the FIRST firmware released after what was shipped with the A1's.

Provide a firmware that actually seems to fix the issues for those who DO HAVE issues, and you won't hear from them anymore.

You really have problems understanding my statement posted above apparently. And like you said: your router seems to do OK...

How is it going to help ANYONE by saying "well of course your gonna hear crybabies, that's what a support forum is for, crybabies for us to HAVE to listen to, nevermind their legitimate complaints/concerns"

If you provide support in a support forum, then DO THE DAMN JOB.  Suck it up or find someone who can, or better yet if it isn't really your job, then stop doing it!

Have a look on the 655 forum and just count the number of successfully solved issues, and sort out the number of unique issues. You'll be surprised on how good a job all the folks on the forum are doing.

I was just making a generalized statement about what is to be found today, D-link's firmwares are VERY frustrating whether you want to admit that or not.

And you are ... The Only Truth?

I am not currently having any issues with my A2, I pulled it out of the wastebasket, dusted it off, and gave it another shot.  Seems to be working pretty good now, but by no means worth what I paid for it.

Well, if it does all the things that are advertised quite well, you probably should have chosen a more feature-rich model

To be honest, if we didn't get the boy a PS3 for Xmas, and I had time to run copper to his room, then the A2 would still be in the pile waiting to be ran the F over with a John Deere 4WD.  I also have a Creative X-FI, EVGA 790i Ultra, and an EVGA 780i in that pile.  All gonna get ran over eventually.

I'll bet that if you went to EVGA's or Creative's support forums you would only find them full of people patting their respective support agents on the back all day long for how great those products turned out.   

So you're proposing that Dlink should be manufacturing motherboards and soundcards? Please compare apples with apples.

Anyways.

When the 1.22 is released, would it be too much to ask for a descriptive explanation of what is actually being changed.  Maybe some additional tuning tips, or what progress was made with the DNS Relay issues with percentages or test results??

I didn't think so.  And that is why people will still *****.

Have a look on the forum yourself, plenty of tips to work with. Or is that too much to ask? Anyway, the message of this thread was to report about the beta and the DNS relay issue. It seems to be resolved.

I can imagine that ranting on the board gives some air to frustration. Please do everybody a favor: write it down, post it and delete it again. This will give you the outlet you need and you don't bother other people with it. Shouting and ranting never impressed any manufacturer, and surely will not impress Dlink. All folks on the board try to be helpful and solve mutual issue. I, for one, do not have any appetite for personal frustration. Just leave 'm at home with the wife. 

[Lycan]

Do to the FLAMISH nature of this topic I'm going to lock it.

Here's the end of this subject.

D-Link has designed, manufactured and marketed the BEST hardware you can purchase. End of story.
I've used them ALL. We have to. Pound for Pound the DIR-655 is the most stable platform we've ever had the pleasure of releasing. There are two caveat's to my statement.

1) This is a forum. Like any support forum you're getting the worst of the worst here.
If I showed the numbers of DIR-655's we sell every year versus the number of people that have actual problems with the unit (hardware failures or operator malfunction aside) it would be less the 5%.
So if we've sold 100,000 units thats 5,000 units with issues. Thats a guesstimation based on or replacement percentile.

2) This is also along with the understanding that everyone is complaining about a firmware that ADDS FEATURES. 1.11 is PERFECTION. If you want your router to work use that. If you want newer features, wait till we hammer the bugs out. Consumers act like because they've purchased a product, their entitled to free feature upgrades to that product years later. D-Link tries to accommodate to keep the product fresh and in the game, but we have other products that need to be developed and launched. If we're continuously adding features and expending resources to correct inherent issues with those features in an aging product we're not going to be in business long. That being said, please understand that I feel your frustration with the sequences of events that have occurred with the last several firmware launches.
We are a large organization and are slow to move because of the sheer size and people involved with any given product.
Please be patient and keep your eyes on the forums, I practaclly live here and I can get answers as quick as anyone.

I will be locking this thread. If someone feels I've wronged them in doing so feel free to PM me with a realistic reason of unlocking it and I will, however if I do this and you flame, I'll temporarily ban your account.

-Lycan.

[Lycan]

I was just informed by my manager, that 5% is 4% too high. Apparently D-Link has a 1% failure rate and if it goes higher we take more imediate aggressive action.