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[coxwain]

clearly there is a problem with this FW version, we shouldn't need to reset to default and then start all over.  I had to do that to get the media centre to update the files on the network.

My DNS323 creats a BT directory structure but does not show it in easy search or allow me to access it in the web browser

Dlink needs to comment on these problems.  I have emailed dlnik 2 times without a response, I suggest you do the same as they must not be reading every thread.


I can still return mine to the store for full refund, but P.O.ed b/c I just bought 2x1.5 tb drives which I cant return.

[ttmcmurry]

The point of my post wasn't supposed to make anyone feel as if you should return the 323.  Most of the configuration issues people seem to have is because a decision was made without the proper information - such as putting the drive in the wrong bay from the start.  Nothing you can do can fix that situation short of reinitializing the drive.  Using the wrong bay has been identified as a cause for things not working like bittorrent or upgrading to a raid configuration at a later date. 

I can certainly understand frustration when things don't work the way we want them to-- But hey, we're human and the 323 isn't.  We can adapt but machines, not so much.  At least not at a $209 price point.  You'd have to get into devices that are incredibly expensive (from a Home/SOHO/Sm Bus perspective) for those features not to mention a staff who knows how to make said hardware work.  I'm one of those guys who makes a living as a Systems & Storage Admin and enjoys volunteering tech help to others.  Food for thought.

[oMac]

Hmmm $209.00 - I think that may be the reason why BT doesn't work on my DNS323 - I only paid $120 CAD + Tax.

Back to the "left bay" issue. I think I had the disk in the correct "left bay" from the beginning. As I said, my disk is installed in "slot 1" - unless "slot 1" means the "right bay".

[coxwain]

Mine are installed  one in each bay
I have 2x1.5tb drive, both set as master
Also JBOD format

I was on the phone with Dlink tech support last night and there is a problem with the BT software and I don't think they know how to work around it.
They are having a problem specialist call me tonight but one other troubleshooting thing they said to do was to reformat the drives and change to RAID0 or Individual disks,  (i always love that suggestion as it creates so much work to backup and restore drives)

I don't want to reformat my drives so I hope some solution comes up today.

Any yes I can return it if the product doesn't work.  While I am sure they will get this fixed at some point in the future I only have 15 days to return for full refund!  If a product doesn't do what its supposed to do you return it to the company.  We all vote with our $$ so if we return products that don't work then the company will get the message quickly.

This is not a simple configuration problem and if it is it is far to complicated to work around.  Reformating, Reseting and changed back to defaults should not be the solution to fix a device every time a change of the device has to take place.

[oMac]

Thanks for the info coxwain.

I only have a few hours left and I am in the office and I have no idea where I place the reciept. So, I guess I am not going to return it. When you talk to the specialist again, may you ask the specialist which slot the disk is supposed to be in when you have 1 single disk. This will help to confirm my single disk is really placed in the "left bay".

TIA

[coxwain]

OMac The left side is the slot its supposed to be in, set the driver to MASTER as well

If you formated the drive when it was in the right bay then you might have to reformat.


If the BT is the only thing not working and you can see the directories in Win XP then its just a software/firmware problem that hopefully will be resolved soon.

My 1x320gb drive worked fine before, its the 2x1.5tb drives that are giving me the problems

[oMac]

How do you set the driver to MASTER?

[klein]

it is on the physical hard drive that you set it, there is a jumper that has to be set on 2 pins, on the hard drive it will tell you which 2 pins are for master, 2 are for slave and 2 for cable select, just make sure it is on master.  most hard drive will be master by default from the manufacturer but it is something to check

[coxwain]

How do you set the driver to MASTER?

I wend back in your post, you have a 1tb seagate,  if you look on the outside of it you will get a model #, check to see if you have a firmware update that needs to be done, since I dont know your exact model I will give you some reference points

Firmware upgrade
http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207931


http://www.seagate.com/www/en-us/products/desktops/barracuda_hard_drives/
Find out which drive you have then locate the version, then make sure the  firmware on your drive is up to date.  if not update it.  See if that fixed your problem


Mast Drive: make sure you read the side of the drive as it will tell you this
http://support.seagate.com/rightnow/flash/jumperguide/Seagate_ATA_Jumper_Guide.html
go there for jumber settings, you must know your model #

[coxwain]

Sorry, no jumper setting for serial ATA
http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=Serial_ATA_Jumpers_and_Cabling&vgnextoid=4a02242cb043e010VgnVCM100000dd04090aRCRD

I send to the ATA EIDE link b4 sorry

[oMac]

Thanks coxwain.

My 1 TB is on the list. I have to upgrade the firmware.

My next question is how do I upgrade the firmware on the drive inside the DNS?

[coxwain]

I dont think you can get around this, butyou are going to loose the data on that drive

give me your model # and I will find it for you if you cant within the seagate site

[TThibodeau]

Mine are installed  one in each bay
I have 2x1.5tb drive, both set as master
Also JBOD format

I was on the phone with Dlink tech support last night and there is a problem with the BT software and I don't think they know how to work around it.
They are having a problem specialist call me tonight but one other troubleshooting thing they said to do was to reformat the drives and change to RAID0 or Individual disks,  (i always love that suggestion as it creates so much work to backup and restore drives)

I don't want to reformat my drives so I hope some solution comes up today.

See this post
http://forums.dlink.com/index.php?topic=3989.0

It seems that 1.5tb will not work in raid configuration

Thomas
 

[coxwain]

thanks for pointing that out, as that is the 1st I heard on that it wasnt suppored in raid as the whole point of the 1.06 update was for 1.5tb drive support

I guess I have to run two separate volums which isnt the end of the world but just a paint to backup and restore

[coxwain]

the thing that kills me, if I go and separate the drives to 2 volumes then the come up and support 1.5tb drives in raid i have to go and back up the drives then JBOD them again.   I wonder if I should just wait?