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Author Topic: cannot configure new NAS  (Read 6567 times)

dr4gon

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cannot configure new NAS
« on: February 10, 2009, 09:03:35 PM »

I just got a new DNS-323 and hooked it directly to my computer via the gigabit port on my Asus P5K Deluxe. The box has a brand new (fully functional) Hitachi 1TB drive (scanned with HD Tune) in it right now, in the left bay, per the instructions when using 1 drive. When I power the unit on, the power and Ethernet lights are solid. The hard disk light is flashing (is it formatting?).

The D-Link Easy Search program detects the drive but does not allow me to click the configuration button, it is grayed out.

Am I doing something wrong?



Vista Ultimate, X64 SP1

And what is the protocol to reset the drive? Just push a pencil in the reset hole until the button clicks, do I have to hold it or wait for a certain blinking light?

Thanks.

I found two other similar problems here, but nothing has helped.

http://forums.dlink.com/index.php?topic=3383.0
http://forums.dlink.com/index.php?topic=3659.0

BTW, tried it on my Linksys WRT-330N Router, lights up as amber, normal is green/yellow, cannot be found with Easy Search.
« Last Edit: February 10, 2009, 10:02:58 PM by dr4gon »
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DBDave

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Re: cannot configure new NAS
« Reply #1 on: February 11, 2009, 04:38:56 AM »

It definitely isn't formatting... check out your manual page 14 or so.  I think the problem may be because the drive was "fully functional" and "scanned with HD tune."  The DNS likes an unpartitioned drive - then in the configuration you choose what type of setup (in your single drive case, "Standard").

I'd remove the drive, delete the partition(s), and reinstall in the DNS.

Dave
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fordem

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Re: cannot configure new NAS
« Reply #2 on: February 11, 2009, 04:50:28 AM »

When you connected directly to the computer - did you set a static ip address on the computer?
When you connected through the router - did you do so with the NAS on or off?
When you connected the NAS to the router - what lights were amber and what does the light tell you?

In most cases when EasySearch detects the NAS but it cannot be configured, the problem lies with ip addressing - EasySearch uses ethernet broadcast technology to locate the NAS, but cannot connect to the NAS' web server because that requires tcp/ip.

If you connect the NAS to the router after switching it on, you could also create a situation where the NAS having defaulted to a static ip address does not request an address from the router and so, cannot be reached - however - there may be another problem, since EasySearch should still find it - but since there are no green/yellow LEDs on the NAS, those lights must have been on your router - so get the router manual and find out what they are telling you.

A flashing hard drive LED at startup, in my experience a problem of some sort with the particular drive - it may have a problem, it may not have been detected by the NAS for one reason or another, many high capacity drives have a delayed or stagger spin option - check the drive documentation to see if it does and try disabling it.

Whilst the NAS, as pointed out in the previous response "likes an unpartitioned" drive, installing a drive with a partition on it, in my experience, will not cause it to fail - you should be aware however, that you cannot use the drive without repartitioning it and losing whatever data is stored on it.
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RAID1 is for disk redundancy - NOT data backup - don't confuse the two.

dr4gon

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Re: cannot configure new NAS
« Reply #3 on: February 11, 2009, 06:27:40 AM »

It definitely isn't formatting... check out your manual page 14 or so.  I think the problem may be because the drive was "fully functional" and "scanned with HD tune."  The DNS likes an unpartitioned drive - then in the configuration you choose what type of setup (in your single drive case, "Standard").

I'd remove the drive, delete the partition(s), and reinstall in the DNS.

Dave

When you connected directly to the computer - did you set a static ip address on the computer?
When you connected through the router - did you do so with the NAS on or off?
When you connected the NAS to the router - what lights were amber and what does the light tell you?

In most cases when EasySearch detects the NAS but it cannot be configured, the problem lies with ip addressing - EasySearch uses ethernet broadcast technology to locate the NAS, but cannot connect to the NAS' web server because that requires tcp/ip.

If you connect the NAS to the router after switching it on, you could also create a situation where the NAS having defaulted to a static ip address does not request an address from the router and so, cannot be reached - however - there may be another problem, since EasySearch should still find it - but since there are no green/yellow LEDs on the NAS, those lights must have been on your router - so get the router manual and find out what they are telling you.

A flashing hard drive LED at startup, in my experience a problem of some sort with the particular drive - it may have a problem, it may not have been detected by the NAS for one reason or another, many high capacity drives have a delayed or stagger spin option - check the drive documentation to see if it does and try disabling it.

Whilst the NAS, as pointed out in the previous response "likes an unpartitioned" drive, installing a drive with a partition on it, in my experience, will not cause it to fail - you should be aware however, that you cannot use the drive without repartitioning it and losing whatever data is stored on it.

Thanks for both responses. Could you let me know how to set the static ip address on my computer? To keep things as least complicated as possible, I will just try it directly from my computer and go from there. Want to make sure it works first.

But yes, through the router the NAS was on, and the Amber Router light means (just looked it up), a gigabit connection (how dumb), I have not seen that before lol...

But as for the drive, it is unpartitioned. HD Tune can scan drives that have not been initialized by Windows and are just "attached."

I'm almost positive the problem is the ip address issue though. How should I setup my computer to be able to connect to the drive.
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fordem

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Re: cannot configure new NAS
« Reply #4 on: February 11, 2009, 12:23:50 PM »

Try connecting the NAS to the router and then turning the NAS on, it should get an ip address from the router using DHCP.

The procedure for setting a static ip address on your computer varies with the operating system - for Windows you essentially need to find the network connection in the control panel and right click it and select properties and then tcp/ip (v4 if you're running Vista) and again properties.  You'll need to use an ip in the 192.168.0.x range, 192.168.0.30 should work.

Before making any changes you should determine what network range your router normally hands out (with a 192.168.x.y ip address, the 192.168.x portion of the address is the network range, and the y portion of the address is the host address), so you can set a static ip address within that range.

You'll need
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RAID1 is for disk redundancy - NOT data backup - don't confuse the two.

dr4gon

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Re: cannot configure new NAS
« Reply #5 on: February 11, 2009, 08:30:01 PM »

Try connecting the NAS to the router and then turning the NAS on, it should get an ip address from the router using DHCP.

The procedure for setting a static ip address on your computer varies with the operating system - for Windows you essentially need to find the network connection in the control panel and right click it and select properties and then tcp/ip (v4 if you're running Vista) and again properties.  You'll need to use an ip in the 192.168.0.x range, 192.168.0.30 should work.

Before making any changes you should determine what network range your router normally hands out (with a 192.168.x.y ip address, the 192.168.x portion of the address is the network range, and the y portion of the address is the host address), so you can set a static ip address within that range.

You'll need

Wasn't too sure what I was doing, BUT I did change the TCP/IP V4 settings to "use the following IP addresses"

192.168.0.30
255.255.255.0
192.168.0.1

blank
blank

And I gave it a try to 192.168.0.32 in the browser, and it worked!

Thanks for your help.

The D-Link Easy Search still can't "configure," but I know where to find the control panel using the browser!
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fordem

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Re: cannot configure new NAS
« Reply #6 on: February 12, 2009, 04:46:33 AM »

You're welcome - I don't know why the EasySearch should still be unable to configure the NAS, but I guess by now you know it's possible to do most of the configuration without EasySearch.
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RAID1 is for disk redundancy - NOT data backup - don't confuse the two.