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Author Topic: DIR-825 and Intel Wireless Adapter (1000 & 1310) Problems  (Read 3011 times)

Scarpia

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DIR-825 and Intel Wireless Adapter (1000 & 1310) Problems
« on: November 21, 2011, 07:06:35 PM »

HELP!  I have had my DIR-825 for about a year now, and it has worked very well, that is, up until my daughter got two new laptops both with an Intel Wireless adapter (1030 on the first one and 1000 on the second). Neither one is working at all with the router.  The 1310 had a WiFi working range of about 15 feet from the router before it would lose the connection, so she returned it and got a different laptop with an Intel 1000 wireless adapter, that one wont stay connected to the network for more than 12 hours before she needs to remove the wireless profile and re-boot the router.   Other than these two computers everything else works just fine.

I have a fairly complex network with a home server, HDTV Tuner (wired), wireline access to my HDTV and to my wife's far away home office, two gaming systems (PS3 and WII (wireless)),  VOIP phone (wired), wireless printer and a blackberry phone and playbook tablet and three other laptop computers with draft-N wireless adapters (all working just fine).

Based on the fact that everything else is working great, I believe that the problem is with the Intel Adapters... I have read lots of issues surrounding the Intel adapters, but no solid solutions.  Any ideas from the pros on the forum boards?
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FurryNutz

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Re: DIR-825 and Intel Wireless Adapter (1000 & 1310) Problems
« Reply #1 on: November 21, 2011, 07:09:18 PM »

What wireless modes are you using?
Try single mode G or mixed G and N?
What security mode are you using? WEP, WPA or WPA2? Preferred is WPA-Personal. WPA2/Auto TPIK and AES.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area?

What Hardware version is your router?
What Firmware version is currently loaded?

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.

Ensure DNS IP addresses are being filled in under Setup/Internet/Manual?
Turn off QoS options.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.