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Author Topic: Connection dropping on both DIR-655 and DI-604  (Read 23804 times)

elsporko

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Re: Connection dropping on both DIR-655 and DI-604
« Reply #15 on: March 05, 2009, 08:50:52 PM »

Just got back from my friend's place. I set up my DIR-655 there for about 4 hours without any disconnects. Couldn't stay any longer, so I packed it up and set up my DI-604. I'm leaving it there overnight, and I'll go get it tomorrow afternoon. If it disconnects, then it's a problem with the routers and how they're set up.

This morning I woke up and my internet was down on my PC, but it worked for the other PC on the network, so I unplugged the ethernet cable from my PC. If it's my PC causing the problem (as stated before, through things like torrenting and malware (I ran my PC in safe mode and ran AVG, Ad-Aware, Malware Bytes, and Spybot overnight and it was clean) ) then a format might be in order D: So right now I'm on my laptop wireless with my DIR-655, hoping my internet stays up.

Would it be possible that the problem is with DSL filters on my phoneline in my house? Even if the connection is fine directly to the modem, and it never drops when the phone rings. Could it still be a problem? Scrounging for ideas here >.<

Edit: With my laptop running ubuntu on wireless as the only thing on my network, it disconnected. I don't think it's the router resetting, since if it resets, then it says I'm disconnected from the network, and a notification pops up. When the internet gets disconnected, the connection uptime gets reset, but there are no entries in the logs mentioning it was reset, and none of the "You've been disconnected from the network" bubbles come up, since I'm still connected to it, the internet is just down. I think the points where on my XP PC it flashed the LAN2 connected, and then cable disconnected, etc, rapidly pretty much only happened when I actually reset the router (like for a firmware update), but it would connect and disconnect rapidly for a few minutes which is odd.

I'm sorry for being so hard to help, guys ._. but I really appreciate the help, since nobody else will give a suggestion other than "Buy a new router"
« Last Edit: March 06, 2009, 12:30:33 AM by elsporko »
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thecreator

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Re: Connection dropping on both DIR-655 and DI-604
« Reply #16 on: March 06, 2009, 05:49:08 AM »

Just got back from my friend's place. I set up my DIR-655 there for about 4 hours without any disconnects. Couldn't stay any longer, so I packed it up and set up my DI-604. I'm leaving it there overnight, and I'll go get it tomorrow afternoon. If it disconnects, then it's a problem with the routers and how they're set up.

This morning I woke up and my internet was down on my PC, but it worked for the other PC on the network, so I unplugged the ethernet cable from my PC. If it's my PC causing the problem (as stated before, through things like torrenting and malware (I ran my PC in safe mode and ran AVG, Ad-Aware, Malware Bytes, and Spybot overnight and it was clean) ) then a format might be in order D: So right now I'm on my laptop wireless with my DIR-655, hoping my internet stays up.

Would it be possible that the problem is with DSL filters on my phoneline in my house? Even if the connection is fine directly to the modem, and it never drops when the phone rings. Could it still be a problem? Scrounging for ideas here >.<

Edit: With my laptop running ubuntu on wireless as the only thing on my network, it disconnected. I don't think it's the router resetting, since if it resets, then it says I'm disconnected from the network, and a notification pops up. When the internet gets disconnected, the connection uptime gets reset, but there are no entries in the logs mentioning it was reset, and none of the "You've been disconnected from the network" bubbles come up, since I'm still connected to it, the internet is just down. I think the points where on my XP PC it flashed the LAN2 connected, and then cable disconnected, etc, rapidly pretty much only happened when I actually reset the router (like for a firmware update), but it would connect and disconnect rapidly for a few minutes which is odd.

I'm sorry for being so hard to help, guys ._. but I really appreciate the help, since nobody else will give a suggestion other than "Buy a new router"

Hi elsporko,

Does your Friend also have DSL Connection?
Are you leaving your Computers on 24/7?
Could there be Noise on your Line?
Have you had the Telephone Company check for Line Noise?
Are you using a Static or Dynamic IP Address?
With all the changing around, have you performed a Factory Reset on the Router?
Are you using the Network Filter or Lock?


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thecreator - Running a Verizon FIOS / Fios-G1100 Router into a D-Link DIR-859 Router Rev. A3, Firmware 1.03 and a D-Link DWA-552 Wireless Network PCI Adapter Card. OP Sys: Win 10 Pro - DNS-323 with Firmware 1.10

EddieZ

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Re: Connection dropping on both DIR-655 and DI-604
« Reply #17 on: March 06, 2009, 07:05:02 AM »

Could be the powersave on the NIC, disable all powersafe options to let the NIC run fullspeed all the time. Laptops limit the 'power' used by a laptop which makes it harder to (stay) connect(ed) when there's interference or a mediocre connection.
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DIR-655 H/W: A2 FW: 1.33

bluenote

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Re: Connection dropping on both DIR-655 and DI-604
« Reply #18 on: March 06, 2009, 08:49:09 AM »

It's starting to sound like your connection to me a little.

You need more data under controlled circumstances IMHO.  I would eliminate wireless from the equation and try to build a baseline for what is actually going on.  Right now we're shooting in the dark.

Cory
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elsporko

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Re: Connection dropping on both DIR-655 and DI-604
« Reply #19 on: March 06, 2009, 06:50:24 PM »

@ thecreator

-Yes, we're both on the same ISP, MTS, and both on a DSL connection.
-Nope, one PC is hardly ever used, and mine is on about 12 hours a day, maybe once a week I'll leave it on overnight
-I haven't thought about phoning them to check anything for noise, but I'll put that on my list of things to do.
-It's a dynamic address
-Yes, I've set it to factory default multiple times. Last night I set it to factory defaults, and disabled different options like QoS, UPnP, everything that I knew wasn't needed. It ran for about 13 hours until it disconnected. I reset the modem and it connected again, and then about 4 minutes later it disconnected again.
-By network filtering, do you mean MAC Filtering? If so, no, that's disabled.

@bluenote

For the most part, I've had wireless disabled. I only re-enabled it for a bit to go online with my laptop, to see if the connection would still go down with my main PC unplugged from the network. I've disabled it since then, once again.

Tomorrow I'll go check my DI-604 at my friend's place (Set it up wrong so it wasn't going to work in the first place >_<) to see if it's disconnected. I'll also see if I can get someone to come here and test the line to see if there's any noise or interference, which will probably be next week since it's the weekend. Is there anything else you guys would suggest to try and make this more controlled? I'll go unplug every computer from the network except mine, turn off wireless, reset it to factory defaults and maybe re-flash to the 1.22b firmware, and then disable some of the options on it.

Edit: Connection's been up for 23 hours now :o! Tonight I might connect the other PCs and see if it stays up. All I've done, like I said, unplugged other PCs and turned off wireless, reset to factory defaults, disabled things like UPnP, DNS Relay, Securespot, QoS, and set the WAN port speed to 100mbps instead of auto. Yesterday, when it disconnected after 13~ hours, I was streaming a couple of different videos. Today, I haven't torrented (in a few days), and I've kept downloading and streaming to a minimum, and it's been running fine. I do remember the last few times it disconnected I was downloading something, even if it was a small 10mb file on a site's FTP. Could this be pointing to the option that the router's getting overloaded with connections and it's somehow desyncing with the modem?
« Last Edit: March 07, 2009, 06:02:28 PM by elsporko »
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elsporko

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Re: Connection dropping on both DIR-655 and DI-604
« Reply #20 on: March 08, 2009, 03:48:50 PM »

Might have found the problem! The connection was fine for over 24 hours straight with just my PC connected. During the night, I connected another PC and let it run overnight as well. In the morning, there were no problems and the connection was fine.

One of my parents went on youtube in the morning, and then it disconnected. They reset the modem, and then it was up again. Then, a few hours ago, I went on youtube as well, and within about a minute of watching the video, it disconnected. I reset the modem, and it was up again. Could it be whenever streaming a video, it disconnects? I tried to do it again about half an hour after resetting the modem. I watched about 10 minutes of videos and the connection was fine, no disconnects. A bit later, I tried again, and within about 5 minutes it disconnected again while streaming a video over youtube.

Could this be the problem? I imagine streaming videos like that takes up a lot of bandwidth, so could this be overloading the router? I remember, like I said before, a few times I was downloading a file and just as it was about to complete, it disconnected. I reset the modem and it was up again. I tried re-downloading the file, and again it disconnected. I reset, and then it downloaded all the way, and the connection was fine for a bit after that.
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Reinvented

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Re: Connection dropping on both DIR-655 and DI-604
« Reply #21 on: March 08, 2009, 05:33:29 PM »

You didn't do a proper test then.  Just because you stream a youtube video, doesn't mean a whole lot.  Especially on the router.  What you should have done ALSO, is tested a youtube video with one computer plugged straight into the modem.  If it disconnects also, then you have a line problem. 

If it doesn't, then you have a router problem.
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elsporko

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Re: Connection dropping on both DIR-655 and DI-604
« Reply #22 on: March 08, 2009, 08:58:19 PM »

@Reinvented

When I had my PC connected to the modem directly, I did my usual thing. Watched a lot of youtube videos and also had a page from ustream.tv open most of the day, and then torrented all night without any problems. So yeah, it is a router problem, I'm just trying to figure out what it is :P. Could MTU have any effect? It's at 1492, the default, right now. Maybe set too high?
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Reinvented

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Re: Connection dropping on both DIR-655 and DI-604
« Reply #23 on: March 08, 2009, 09:03:37 PM »

Normally when MTU is set to high, you'd get a lot of packet loss too.  It's not like are you having any issues resolving webpages, right?

You can try lowering it, till it gets stable.  Try increments of 4 or 8. 

If you are truly afraid that you had a bad flash, see if you can drop down to the previous version...maybe 1.21, and then reflash to the 1.22. 

When I had posted previously regarding the "PPPoE" setup, you never mentioned if you tried ANY of those settings I recommended you. 
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elsporko

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Re: Connection dropping on both DIR-655 and DI-604
« Reply #24 on: March 09, 2009, 12:50:47 PM »

I did go over your post, and checked to make sure that the reconnect mode was set to always on, and maximum idle time (which is grayed out) is set to 0, so I'm not sure why it would say on demand. I also set the DNS IPs right underneath it, and disabled DNS relay. Also, the modem is pretty simple, and doesn't have any sort of setup or interface to my knowledge, so we always just plugged it in and it went.

Also, I set up my DIR-604 last night and tested streaming a video, and it disconnected right away as well. I got my DIR-604 back from my friend's place, and though it wasn't used much, it didn't disconnect. I'll go back there and try setting up a big download and streaming videos with both routers, now that know how to make it disconnect on purpose, and I'll see if it does the same thing. If it doesn't and it stays connected, then I will phone my ISP and see if I can get someone to check it out.

Edit: Well then, I feel smart :D *cough* It's a good thing you reminded me to doublecheck my modem, Reinvented XD. I just plugged directly into my modem, set up about 70 videos in my youtube playlist (leaving for work soon, figured I'd let it play while I'm at work), and started downloading two ubuntu ISOs (not torrenting, just regular FTP downloading). After about 8 videos, it disconnected, so the problem is with my modem after all? Weird how before I torrented all night and did my normal thing, and it went fine. I'll try and phone my ISP and see if they can send someone to check the lines and everything.

I feel smart now >.> ._.
« Last Edit: March 09, 2009, 01:43:56 PM by elsporko »
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Reinvented

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Re: Connection dropping on both DIR-655 and DI-604
« Reply #25 on: March 09, 2009, 02:26:20 PM »

Old lines and any sort of transfers or buffering can cause the connection to completely drop.  It doesn't necessarily mean the modem is bad, but instead you have bad lines.  Corrosion can interrupt transfers, etc.

So yes, definitely go and get your lines checked, and see if you can get them replaced. ;)
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lotacus

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Re: Connection dropping on both DIR-655 and DI-604
« Reply #26 on: March 10, 2009, 04:20:24 AM »

Agreed seems that way when there is a steady stream of data dropping the connection
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thichquay

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Re: Connection dropping on both DIR-655 and DI-604
« Reply #27 on: March 15, 2009, 10:05:42 AM »

this DIR-655 is a peace of junk, I used Belkin Pre-N for years and the dropping issue was hardly a problem until switching to this junk router.  I bought it because it got more security features than Belkin but didnt know it was this BAD
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EddieZ

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Re: Connection dropping on both DIR-655 and DI-604
« Reply #28 on: March 15, 2009, 04:25:25 PM »

this DIR-655 is a peace of junk, I used Belkin Pre-N for years and the dropping issue was hardly a problem until switching to this junk router.  I bought it because it got more security features than Belkin but didnt know it was this BAD

This is the best router I've ever had. Models used: Linksys (2), Asus (2) and... a Belkin. The latter s*cked big time. But hey, everybody's is entitled to their opinion.
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DIR-655 H/W: A2 FW: 1.33
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