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[tweak1130]

I am a  newbie when it comes to hardware.  I bought this product  cause the kid at Walmart said it was a good one.  hmmm   i installed as per  setup wizard and after a few runs at it  got it up and running,  the problem being now is  my husband and myself cannot use our  wireless smartphones to surf the net  We did everything  it told us to do  even made up new SSID name  and  password   for phones  the phones just won't  get pass the scanning part  we are secured with WPA/WPA2 PSK    .   I can pick up any other  networks in the neightbourhood  and at my workplace just not  home.Now if someone can explain to me in plain English how to fix this router i would be  greatly appreciative.  like I say  I don't know too much about the lingo  you computer brains  speak but i would like to have things in order   its driving me nuts.  Thanks for all input 

[FurryNutz]

Need to log into the routers web page at 192.168.0.1

What wireless modes are you using? Under Setup/Wireless/Manual.
Try setting single mode G or mixed G and N?
Channel Width set for Auto 20/40Mhz or try 20Mhz only.
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto.

[tweak1130]

will give it a whirl

[FurryNutz]

Let us know if you need more help.
Maybe someone can review your router settings with you using teamviewer if your interested. Its safe and secure.

[tweak1130]

do i need to reboot anything  cause it still isn't working   and ive tried different  settings
that you gave me 

[FurryNutz]

Lets try the reboot and see.
One thing you can test out is to turn off the Security on the WiFi temporarily and see if the phones will connect. wWill they connect then?

Make sure you are naming the default SSID name to something other than dlink as there maybe other dlink routers near by.

[tweak1130]

ok  im  back    had to duck out for a bit       rebooted the router   the phone  and the computer   and  still nothing    the phone  won't stop  scanning   the wifi        im   almost ready to throw this thing at the wall   and go back to my old  piece of junk   at least it was  working  right  lololol   i don't know how to turn off the security on the  router 

[FurryNutz]

Maybe someone can review your router settings with you using teamviewer if your interested. Its safe and secure.

[tweak1130]

OMG    it works    for the hell of it  i entered my security key into my phone as a password   all along i have been entereing  my password for the router    and BAM it works     I can't believe this    i want to thank you for  spend the time   and  suggestions for me    i do now have a better appreciation for  techies   lololol  thanks  Furry nutz

[FurryNutz]

Enjoy.